Zhou Hongming, a strategic consultant at Hasson Group, shared his information: He is clearer than his customers' needs and the value of surprises for customers
All companies face the challenge of smiling curve. When your company raises profit margins to the highest value, you have only two choices, or you go to the left of the smiling curve, which is R&D, or you go to the right of the smiling curve, which is the brand. Of course, when a company wants to go to the right, it must know what sales is, and only then can it know how to do marketing, and only then can it have enough strength to build a brand in this industry.