Taobao Operation | Grasp the starting point for customers to purchase store products
One of the most important things in Taobao’s operations is that it is to maintain old customers. There are two reasons: 1. Old customers can repurchase each time, which can lead to 2 or even multiple consumptions. 2. Old customers promote our products in a word-of-mouth manner, which can bring more fresh traffic. To maintain old customers, we need to consider it from the point of purchasing products. Many times, when customers buy a certain product, they will consider it in combination with the main picture, price, baby details page, evaluation, service, after-sales service, activities and other factors.