I wonder if you have heard of one? The only way to maintain customers is not to have a low price. If you look at this bottle of water for three yuan on the first day, sell for two yuan and five yuan the next day, then two yuan, would you be happy? I think it is very helpful to recommend a book to you. "New Cutting Marketing" is written by Lu Chang.

#Laogao E-commerce News# [November 23 E-commerce Evening News Brief] 1. JD.com sued the rumor-mongering slander and will protect its rights through legal means; 2. The production and sale of "snatching artifacts" were sentenced; 3. A man did not buy excavators online without shipping, and the logistics fee was 13,000 yuan; 4. LeTV's "dead" list: 137 billion yuan of market value evaporated, 21 fund companies stepped on the mine; 5. The 800 million packages on Double 11 were delivered in a week! Tmall and rookie sent a thank you letter.

From recruitment to improvement of the level, from performance to talent development, gold medal customer service lecturer Li Junfang believes that understanding these three issues will immediately increase the customer service team by 50%.

#Laogao E-commerce Newsletter# [November 23 E-commerce Morning News] 1. Alibaba Retail Connect joins hands with Bain to open up the brand channel; 2. The "original statement" and "message" function of WeChat public platform are open to public beta; 3. The CEO born in the 2000s returned to China to raise funds and paid wages; 4. Many express delivery companies in Beijing were suspended: the timeliness of express delivery will be affected; 5. The young man spent more than 10,000 yuan to "shot" sports cars to pick up the car on Double 11. The merchant said that it was a deposit.

Meituan has taken a big move to address the stubborn problem of order brushing. The previously exposed order-brushing incident of Lijiang Ancient City Inn has once again paid attention to the various dishonest behaviors that merchants have taken advantage of to get traffic.

#Laogao E-commerce Newsletter# [November 22 E-commerce Evening News Brief] 1. Starting from November 23, you can pay on WeChat; 2. Double 11 spam message recovery: 6 points per profit 4 minutes 10 minutes to earn 400; 3. Wechat build a 150-person sales network to produce fake beauty needles and flow to 31 provinces and cities beauty salons black clinics; 4. Yangmatou 2017 Black Friday Shanghai and Chengdu Beijing entered the city to buy the top three; 5. Tencent obtained the operating rights of PUBG agents.