Starting from November 23, 2017, the WeChat payment function of the 12306 website of China Railway Customer Service Center will be launched for trial operation. This is another new convenient service measure implemented by the railway department after introducing the Internet meal ordering, canceling the handling fees for off-site tickets, and launching the "continuing transfer" and "independent seat selection" functions of high-speed rail.

For you, does the CRM business reflect data conversion for tourists? Is the efficiency of the people investing in CRM reasonable to implement the cost of the capital? Through CRM, have you calculated how much sales he has brought to you? Is CRM the only weapon to maintain old customers?

#Laogao E-commerce Newsletter# [November 22 E-commerce Morning News Brief] 1. SF Express spent 320 million yuan to shoot two planes from Alibaba; 2. Jack Ma suggested reducing taxes to start-ups to receive support from the audience; 3. Ma Huateng's net worth has reached US$47.8 billion, which is higher than Google founder Sergey Brynn; 4. A bedding warehouse caught fire in Foshan, Guangdong; 5. Short video company Kuaishou recently launched an IPO to prepare for listing in Hong Kong.

#Laogao E-commerce News# [November 21 E-commerce Evening News Brief] 1. The General Administration of Customs and Alibaba jointly cracked the case of producing and selling counterfeit Converse sneakers on a large cross-border platform; 2. Foreign samples purchased domestically and domestic imitations Alibaba and Dalian police broke the KENZO fake purchasing gang; 3. China's Jiangsu town version of Victoria's Secret; 4. Tmall adjusts charging standards. Service fees and rates for some categories are 2% lower; 5. Alibaba will award the "Touching Alibaba Award" for the 10th time, rewarding engineers who rescued 4 people in Qiandao Lake.

This article was shared by Zhou Zhefeng, member of Laogao Crown Club No. 001. This article shares his Taobao experience and shares his views on newspaper activities, marketing, team management, distribution and other aspects, which is very worth a look.

Yu Simin, an analyst at the online retail department of China E-Commerce Research Center, said that joining Alibaba's new retail means that RT-Mart can use Alibaba's mature online resources to develop its own online business, promote the digitalization of RT-Mart stores, and apply new retail solutions to RT-Mart stores.