With the change in consumer tendency, the increase in Taobao stores' own operating costs, the increase in consumer time costs, and the rise of major vertical e-commerce platforms, Taobao is increasingly showing its inability to do so.

#Laogao E-commerce Newsletter# [May 14 E-commerce Morning News Brief] 1. Liu Qiangdong: JD.com will reduce its staff by 80,000 in the future, work 2 to 3 hours a day, making full use of AI; 2. Walmart may apply blockchain technology to logistics to solve the "identity verification" problem of delivery; 3. Suning.com launched an employee stock ownership plan, and Zhang Jindong did not appear on the list; 4. A big reversal! Trump tweeted suddenly, and the ZTE incident may usher in a major turning point; 5. A survey of women in the workplace: children have less salary than men do more housework; 6. The domestic box office of "Avengers 3" exceeded 1 billion...

The most important thing in Taobao customer service skills should be pre-sales customer service skills, after-sales skills, speech skills, chat skills, communication skills and sales skills. Xuanming Network teacher has compiled a complete set of Taobao customer service skills training methods for Taobao store managers to formulate Taobao customer service training plans.

With Pinduoduo's $3 billion financing, its traffic has also increased by one level compared to before. Many e-commerce companies also want to gain benefits on Pinduoduo and increase product promotion channels! However, although many people have opened a store in Pinduoduo, the store sales have not been increased. How should we adjust this? Below are some experiences on opening a store by the teacher from Xuanming.com to everyone!

How to operate Tmall in 2018? Is Tmall easy to operate? Many people think that Tmall store operation is difficult, but in fact, Tmall operation is not as difficult as everyone thinks. As long as we master the rules of Tmall and are familiar with the basics of Tmall operation, we can build a Tmall store well!

#Laogao E-commerce Newsletter# [May 11 E-commerce Evening News Brief] 1. In 2017, my country's flower e-commerce market reached 12.4 billion yuan; 2. Best Logistics' revenue in Q1 2018 was 5.0038 billion yuan; 3. Ant Financial is close to completing US$10 billion in financing? Official response: Rumors will not be commented; 4. The official account APP is fully opened; 5. The Alibaba Entertainment section is integrated again: Yang Weidong serves as the CEO of Alibaba Music; 6. Online ride-hailing drivers may be included in the blacklist of breach of trust without a license...