#Laogao E-commerce Newsletter# [E-commerce Evening News on August 7] 1. Block Pinduoduo’s upgrade? Alipay joins forces with Taobao homepage to launch a group buying function; 2. Jack Ma will visit South Africa for the first time to spend $10 million to fund entrepreneurs; 3. It says Alibaba will merge Ele.me's reputation to compete with Meituan; 4. Robin Li: I am very confident to win Google again; 5. AliExpress releases new regulations, and will investigate sellers' products from August 14...

For Taobao operation, Taobao customer service is still very important. Taobao customer service does the same job every day, but there will be excellent customer service and poor customer service. This depends on your individual learning ability and acceptance ability. Today we will take a look at what excellent Taobao customer service needs to learn and what conditions do we need to meet?

For a long time, many people have doubts about the effectiveness of brand communication on social media. Business owners or brands will look at it rationally after they are crazy about data such as reposts and number of fans at the beginning. This change also reflects the brand's cognitive process of social marketing. However, it seems that so far, most marketing still feel powerless about the monetization and proof of value of hundreds of thousands of fans.

Anyone who operates Taobao knows that an excellent Taobao customer service is crucial to the store’s impact. Taobao customer service is a direct bridge for communication between stores and buyers. If the customer service is done well, the store sales may also increase significantly.

#Laogao E-commerce Newsletter# [E-commerce Morning News on August 7] 1. The central bank issued another huge fine: Guofulipai 44.47 million yuan Alipay 4.12 million yuan; 2. Xiaohongshu responded to the rumors of layoffs: there is no plan for layoffs; 3. Ele.me: Personnel undermining speculation is false and the equity has changed to the acquisition steps; 4. It is rumored that Huawei withdraws from the US market online, and Huawei responded that it is not true; 5. The consumption amount of Chinese mainland tourists to Japan in the second quarter was about 22.2 billion yuan...

#Laogao E-commerce Newsletter# [E-commerce Evening News on August 6] 1. During the "88 Shopping Festival", JD.com's Walmart sales increased by 200% year-on-year; 2. The China Federation of Logistics and Procurement released the China Express Logistics Index in July; 3. Ele.me: It is impossible to lose competition with Meituan; 4. Mobike released the national "full month" data for detention: tens of millions of new users per month; 5. Sources: Huawei decided to sack all its strongholds and withdraw from the US market...