Evening information: 1688 adjusts transaction dispute handling rules to take effect on July 10; WeChat internal testing of "size and small numbers": two accounts can be registered with the same mobile phone number; Luo Yonghao talks about live broadcast: income still depends on products; Alibaba International Station announced that it will adjust the product release category; Amazon Japan Station will update the seller information policy from August 1...
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E-commerce newsletter
1. 1688 adjustment of transaction dispute handling rules will take effect on July 10
According to July 4, the 1688 platform issued an announcement today stating that 1688.com will adjust the transaction dispute handling rules. The formal implementation time for the change of the rules is July 10, 2022, and the scope of the action is for all industries. Before the rules are changed, the parties to the transaction should clearly agree on the party responsible for the freight when returning (exchanging) the goods. If a dispute is caused by unknown agreement, Alibaba will determine the party responsible for the freight based on its responsibility. For free shipping transactions, if the goods are returned only because of the buyer's subjective reasons, the buyer will bear the return shipping fee, unless otherwise agreed by both parties to the transaction. (E-commerce News)
2. Kuaishou E-commerce: Resuming active compensation service for delayed shipments starting from July 11
On July 4, Kuaishou E-commerce announced today that all sectors of society have gradually returned to normal production and life, and called on all merchants to complete the delivery work of orders that exceed the promised delivery time limit. Starting from July 11, 2022, we will actively pay coupons to consumers for orders that have delayed delivery due to the merchant’s responsibility exceeding the time limit. The relevant compensation fees will be deducted from the merchant’s deposit on an order basis. (E-commerce News)
3. JD.com will conduct random inspections of products on sale starting from August 1st
JD.com stated that from the date of issuance of the second phase of the landmark product rectification notice, merchants should complete self-inspection and modification of the products sold in their stores in accordance with the compliance publicity standards of landmark product. Starting from August 1, 2022, JD.com will conduct random inspections of goods on sale, and remove the goods that have no relevant qualifications with the help of landmark conjunctions and non-conjunctions. It will take corresponding control measures for the store depending on the severity of the violation. (E-commerce News)
4. WeChat internal test "size and size": two accounts can be registered with the same mobile number
According to July 4, WeChat recently stated that it will allow users to quickly register another WeChat account without requiring an additional mobile phone number. Although this function has not been officially launched, the scope of internal testing quotas is gradually expanding. The WeChat account registration method is as follows (only for internal testing users): Click "WeChat-I-Settings", slide to the bottom, find "Switch Account", and a reminder will automatically appear, and you can select "Register a new account". After selecting "Register a new account", click "Assisted registration through the current WeChat account" below. The small words below are displayed. There is no need for a new mobile phone number, you just need to verify the large account to register. (Yibang Power)
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5. Shentong released 618 data: the busiest transshipment center has a daily peak of more than 5 million pieces
July 4th news, today, Shentong Express released 618 data. During the 618 period, the number of delivery parcels by Shentong Express in Beijing increased by 23% year-on-year, while the number of delivery parcels in Shentong in Shanghai increased by 50% year-on-year, and increased by more than 1,200% month-on-month in May. The busiest transshipment center in the country is the Jieyang Transshipment Center in Guangdong. It handles an average of 5.26 million pieces per day during peak periods, which is equivalent to 60 pieces per second. During the 618 period, the five cities with the best "selling" on Shentong's network were the best: Jinhua City, Guangzhou City, Jieyang City, Shenzhen City, and Shantou City; during the 618 period, the five cities with the best "selling" on Shentong's network were the best: Shanghai, Guangzhou City, Beijing City, Shenzhen City, and Hangzhou City; during the 618 period, the number of express delivery from Douyin and Kuaishou platforms increased by 180% and 80% year-on-year respectively. (E-commerce News)
6. Luo Yonghao talks about live broadcast: Revenue still depends on products
July 4th news, recently, Luo Yonghao said in a live broadcast room for making friends that there is a bad trend in our live broadcast industry. Some investors and industry analysts said that we still have to talk about content when doing live broadcasts. I think it is wrong, but we still have to talk about products. "The number of people in the live broadcast room will increase, but it will not help the income. The total income still has to be about the product," said Luo Yonghao. By the way, he brags for everyone. 40% of the people in our live broadcast room don't listen to anything, and go directly to the shopping cart to place an order and leave. (E-commerce News)
Cross-border newsletter
7. Alibaba International Station announced that it will adjust the product release category
July 4th news, today, Alibaba International Station issued a notice stating that Alibaba is expected to adjust the international station release category starting from July 11, 2022, and is expected to be completed on July 20, 2022. The reason for this category adjustment is to improve the rationality of product release: the existing product release category structure and classification methods cannot fully meet industry requirements, making it difficult for suppliers to find suitable categories when publishing products. The second is to improve the purchase efficiency of buyers: a reasonable category structure and classification method can improve the search matching accuracy of buyers, allowing buyers to find the products they want to purchase more efficiently and accurately. (E-commerce News)
8. Shopee and Turkish Cargo strengthen strategic partnership
July 4th news, Singapore's e-commerce platform Shopee recently strengthened its strategic partnership with the world-renowned air cargo company Turkish Cargo. According to reports, Turkish Cargo builds an air cargo bridge for cross-border e-commerce freight. In a press release, Turkish Cargo said that through its partnership with Shopee, Turkish Cargo will build a logistics network connecting global brands, customers and suppliers, providing convenient, fast and uninterrupted shopping experiences to millions of consumers in the international digital age. (E-commerce News)
9. Henan Post launches European boutique logistics line
July 4th news, recently, the Henan Branch International Business Professional Responsibility Center, together with Amazon Global Store Opening, Changtong E-commerce Industrial Park and other units, held a European boutique logistics special line press conference on "Pin Yao Europe, Yu See the Future". At the meeting, Henan Post International European boutique routes were released. With the opening of European routes, Henan Post's product transformation and upgrading of major cross-border e-commerce markets such as East Asia, North America and Europe has been officially completed. (E-commerce News)
10. Amazon Japan Station will update its seller information policy from August 1st
On July 4, Amazon Japan Station issued an announcement saying that it is clear that sellers comply with applicable laws and regulations. The seller information policy will be changed from August 1st. The following is the content of the announcement: In order to further clarify the seller's compliance with applicable laws and regulations, based on the provisions of Japan's "Special Commercial Transaction Law" and other laws and regulations, the policy on seller information will be changed. The effective date is August 1st. The specific changes are as follows: In the "Show Seller Information" section, the text "contact number" needs to be changed to the phone number currently used to reply to buyer's questions; the "seller's name" needs to be changed to the name on the personal household registration book. In the "Enter or Change Seller Information" section, for individual sellers who publish information repeatedly from time to time, you can set the display store name only. For specific settings, please click on the seller profile in the upper left corner to view the information page. Click again: "I am a seller under the Japanese specific commercial transaction law." If the seller selects "No", then "The following text will be added to the planning policy." If the seller selects "Yes", the matters required by the specific commercial transaction law will be displayed. (Yibang Power)
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