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Pre-sales customer service performance management skills that bosses must know

2017-08-01

  Is your customer service still eating big pot rice? What should be used to measure the value of e-commerce customer service? How to make conversions famous? From a rabble to an elite team, from waiting for the trip to taking the initiative, from being guided by customers to guiding customers.

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  It can be said responsibly that 80% of e-commerce people don’t know how to use performance appraisal to evaluate pre-sales customer service , and the conversion rate is even less than half of the peers! Lao Gao strongly invited Li Junfang, who has 5 years of customer service management experience, to teach everyone step by step how to use performance management and turn pre-sales customer service into sales customer service ! Li Junfang manages a customer service team of dozens of people, takes time out of his busy schedule to share practical information for customer service management in [Laogao E-commerce Classroom], and teaches everyone step by step how to increase the conversion rate . Classes will start on time at 19:00 on August 3rd. >>>Click to register

Pre-sales customer service performance management skills that bosses must know


 Click to register to apply for the qualification to attend the Laogao e-commerce classroom. Laogao strongly invites e-commerce veterans to teach everyone step by step, increase their popularity and create a hot product, and occupy the first place in the category !

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  • Q&A knowledge about the monthly sales hot index of goods
    2017-03-02
    Q&A knowledge about the monthly sales hot index of goods

    Everyone who works on Taobao knows that the so-called monthly sales popularity index is only applicable to Tmall products. The monthly sales popularity index is used to replace the monthly sales volume of the previous product details page, and has nothing to do with the searched sales data.

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