Laogao E-commerce News Weekly Information (March 13-March 17)

　　#Laogao E-commerce News# Weekly Information (March 13-March 17) 1. Postal EMS will launch a time limit commitment service, and if you cannot get it, you will get the money back! 2. Zong Qinghou: #Wahaha’s well-known difficulties are rumors#; 3. More than 4,000 suspects of personal information were arrested: 391 e-commerce insiders; 4.5 billion citizen information was leaked, and JD employees were jailed and colluded with criminal gangs; 5. Prime Minister’s comments 315: Like high-quality products and block bad profiteers.

　　1. Postal EMS will launch a time limit commitment service, and if you cannot give it, you will get the money back!

　　On March 17, the reporter learned from China Post Express Logistics that starting from the 16th, Postal EMS will launch a next-day delivery deadline commitment service nationwide. For those who have agreed to pick up the goods at home but have delays due to EMS, they can request a refund of postage. Beijing is the first batch of promised cities, and will be sent in the same city in the morning and in the afternoon; mails from other 61 cities will be delivered before 18:20 on the same day and promised to be delivered the next day! (Source: Xinhuanet)

　　Comment: Is the Postal EMS finally going to reform?

　　2. Zong Qinghou: #Wahaha well-known difficulties are rumors#

　　According to March 13, recently, Zong Qinghou said that on the Internet, rumors of nutrition express and Shuangwaiwai's disease caused have caused Wahaha to suffer heavy losses in the past year. Zong Qinghou, who is in his 70s, has seen too many companies that die due to rumors. He is not worried about channels and quality, but hopes that the culprits of rumors can pass the law in the future and make the culprits pay the corresponding price. (Source: China Business News)

　　Comment: It’s a good time to spread rumors, but it’s a waste of time to refute rumors.

　　3. More than 4,000 suspects of personal information were arrested: 391 e-commerce insiders

　　On March 13, in 2016, the Ministry of Public Security deployed a special campaign to crack down on and rectify the crime of infringing citizens' personal information on the Internet. Public security organs across the country investigated and handled 1,886 cases of infringing citizens' personal information, and arrested 4,261 criminal suspects, including 391 internal personnel in the banking, education, industry and commerce, telecommunications, express delivery, securities, e-commerce websites and other industries, and 98 hackers. (Source: Xinhua News Agency)

　　Comment: Break down the source of the industrial chain.

　　4. 5 billion citizen information is leaked, JD employee custody and collude with criminal gangs

　　According to reports on March 13, 5 billion citizen information were leaked in a major case of stealing and selling citizen information recently cracked by the Ministry of Public Security. JD.com issued a statement yesterday stating that the suspect Zheng Moupeng joined JD.com at the end of June 2016 and is a network engineer who is still in the probation period. On October 10, 2016, Guangdong police destroyed several major criminal gangs of theft of citizens' personal information, seized more than 790 server computers, mobile phones, storage devices, etc., and seized 230 million pieces of citizens' personal information. JD.com said that in the joint operation with Tencent to crack down on the underground black industry chain of information security, it was found that the suspect had been working with criminal gangs that had stolen personal information for a long time, exchanged the personal information data stolen from the company, and sold it on the Internet through various means. He is one of the backbone members of the gang. Some insiders said that the suspect Zheng Moupeng worked for many well-known domestic Internet companies before joining JD.com. The 5 billion citizen information he leaked may contain user information from multiple Internet companies. JD.com emphasized that the employee has not been in office for a long time and has low authority. Whether this batch of leaked information contains JD.com related information remains to be verified. (Source: Guangming.com)

　　Comment: At present, personal information security issues are becoming increasingly severe and complicated.

　　5. Prime Minister's Comment 315: Like high-quality products and block bad profiteers

　　March 15th news, today, Premier Li Keqiang of the State Council clearly stated to consumers in the final part of answering questions from Chinese and foreign reporters that I and everyone are consumers and both need rights protection. He said in the Internet language: We must "like" high-quality products and "black" bad profiteers. Everyone works together to make our high-quality products more and more day by day and make our lives better and better every year. (Source: @Laogao E-commerce Circle)

　　Comment: From the Prime Minister’s approval.

　　6. AliExpress's new market policy for small languages: Cheap logistics cannot be used

　　According to March 15, in order to improve user logistics experience, Alibaba's export e-commerce platform AliExpress will upgrade logistics services in Spain, France, the Netherlands, Chile and other countries on April 12. This means that although the freight costs of economic and simple logistics methods are low, the package loss is not possible due to the fact that the package is properly placed, which will lead to serious loss of the package and poor user experience. According to AliExpress, the scope of this logistics policy does not include overseas warehouse shipments. (Source: Yibang Power Network)

　　Comment: In the future, it will be difficult for sellers to cut shipping fees to reduce costs

　　7. The case of Alibaba suing fake store sales will be held next month, and previously claimed 2.67 million yuan

　　Alibaba's call for "anti-counterfeiting like catching drunk driving" is receiving a warm response from the judicial community. On March 15, the Fengxian District Court of Shanghai issued a summons that Alibaba’s lawsuit against fake stores will be held on the day before the April 26 World Intellectual Property Day, and the President of Fengxian Court Lu Weimin personally served as the presiding judge of the case. According to the guidance of the Supreme Court, only major difficulties, new types, or cases with universal significance in the application of law will be directly attended by the president in the collegial panel. This shows that Alibaba’s prosecution of counterfeiting and using civil means to "rescue" the crackdown on counterfeit elements is regarded as a benchmark move in the judicial practice. (Source: Tianxia Online Business)

　　Comment: What is important is not how much resources Alibaba invests in combating counterfeiting, but whether it can play a demonstration role and allow more people to participate in combating counterfeiting.

　　8. Three restaurants on the Ele.me platform were investigated, and the operator did not have relevant qualifications

　　On March 15, the reporter recently learned from the Municipal Food and Drug Administration that, based on consumer reporting clues, the Daxing District Food and Drug Administration recently investigated and collected evidence on the spot and investigated and dealt with the actual operators of the three stores, "Matt Burger Restaurant", "Heroes of Fried Chicken Burger" and "Li Ji Lazuli Roujiamo" on the "Ele.me" platform. In response to the suspected behavior of the "Ele.me" platform that has not fulfilled its online store qualification review obligations, the Daxing District Food and Drug Administration will inform the food and drug supervision department of the "Ele.me" platform in accordance with the procedures, and the investigation and punishment will be carried out. (Source: Legal Evening News)

　　Comment: The platform bears an unshirkable responsibility for illegal stores.

　　9. JD.com and CCTV launch 315 National Products Day

　　On March 15th, yesterday, JD.com and CCTV announced the launch of the 315 JD.com National Product Day. JD.com and CCTV will join forces with more than 10 CCTV's "National Brand Plan" members, including Huawei, Blue Moon, Gree, Haier, Golden Dragon Fish, Midea, Yili, Ziyuan, Dong'e Ejiao, and Yanghe, to present a quality feast to Chinese consumers. JD.com said it hopes to create a quality and honest shopping festival with 315 Consumer Rights Protection Day through the holding of JD.com Guopin Day, and help CCTV's "National Brand Plan" members establish a platform for communication and interaction with consumers, and help Chinese brands continue to grow healthily. (Source: Tencent Technology)

　　Comment: Consumers are looking forward to quality consumption, especially improving the level of online shopping services.

　　10. Who will compensate for the loss of express parcels? State Postal Service Statement

　　On March 15, Feng Lihu, deputy director of the Postal Safety Center of the State Postal Bureau, accepted an online interview with the State Postal Bureau website on "improving the quality of appeals and safeguarding the legitimate rights and interests of consumers", introduced the overall situation of postal consumer complaints in 2016, the appeal focus, and the key tasks in 2017, and answered questions from netizens on topics of concern to consumers. He pointed out that if the courier puts the express delivery in the property or express delivery box without notifying the recipient, the responsible party is the express delivery company. At the same time, he suggested that consumers carefully read the content of the delivery company's waybill and the endorsement terms (especially the compensation terms), and choose insured services for mailing valuable items. Once the loss of express delivery is caused, economic losses can be reduced. (Source: China Post Express)

　　Comment: All the problems are that the rules are not decided.

　　11. Professional counterfeiters invest millions in a year to buy fakes: If you don’t make a few times the profit, it will be useless

　　On March 16, Shang Qingfeng changed from a food businessman to a full-time anti-counterfeiting campaign. He could determine whether the food contained illegal additives at a glance, and the error rate was less than 10% of the year. He never stayed in one place for 5 days. You will know that there are problems with those products after a trip to the mall. His team invested millions a year to buy fakes. He said that if he didn't make a few times, it would be useless. (Source: Legal Evening News)

　　Comment: I think professional counterfeiters can still exist. After all, flies do not bite seamless eggs.

　　12. AliExpress: The review progress of trademark addition will be delayed during the 328 promotion period

　　According to the latest announcement of AliExpress, in order to ensure the 328 promotion, the progress of AliExpress trademark review and approval will be affected. If the review status of the seller's trademark after adding a trademark is in "Audit" or "The initial review of the trademark has been passed, and the second review of the industry has been under", the review results of this part of the trademark will be delayed until after April 5, Beijing time, and subsequent trademark qualification applications can only be made after the trademark addition review is passed on April 5. (Source: Yien.com)

　　Comment: Seller pay attention.

　　13. Zhejiang destroyed lead to 699 times the standard Korean jewelry, including MAG brand jewelry

　　On March 13, the annual "3.15" is approaching, and the Zhejiang Hangzhou Entry and Exit Inspection and Quarantine Bureau supervised and destroyed inferior products based on consumption hot spots. The products that were supervised and destroyed this time include hot-selling Korean jewelry necklaces with a lead content exceeding 699 times the standard, which is equivalent to 70% of the raw materials of the problematic products being lead blocks. Among them, it involves 27 products including internationally renowned brands of clothing, and popular MAG brand jewelry imported from South Korea, totaling US$12,779.2. (Source: China News Network)

　　Comment: Superstitious imported brands are the stupidest.

　　14. Pinduoduo was exposed to internal management chaotic, and merchants earn nearly 100 million yuan a month

　　According to March 16, several insiders and merchants recently told reporters that Pinduoduo's internal management is chaotic, and merchants earn nearly 100 million yuan a month by fines. As an e-commerce platform, this was originally a good way to control platform merchants' fraud, but it was used internally to make money. In many cases, there is insufficient evidence and the punishment is arbitrary. As long as the punishment is punished, merchant funds will be frozen! (Source: Lianshang.com)

　　Comment: Subjective malice?

　　15. Overseas shopping platforms have hidden unfair terms, and many companies do not support 7-day unreasonable returns

　　On March 14, it has become a privilege for cross-border e-commerce platforms to not provide "7-day no-reason return" services. On March 13, the China E-Commerce Research Center released the "2016 Cross-border Imported E-commerce Platform User Format Terms Review Report", showing that many cross-border e-commerce platforms including Fengquhaibao, Haimi, Darling, etc. do not support "7-day no-reason return" for special products. At the same time, due to the lack of sufficient reminders, the difficulty of cross-border online shopping returns has become a hot topic of consumer complaints. (Source: Beijing Business Daily)

　　Comment: Format contracts and overbearing clauses are common issues for consumer complaints.

　　16. The latest ranking of China's e-commerce APP: Meituan's second?

　　According to data from iResearch, a well-known domestic data analysis agency, in the ranking of e-commerce APPs, Meituan ranked second with 137 million monthly independent devices, and JD.com followed closely with 117 million, ranking third. In this ranking, Tmall fell by 20 percentage points month-on-month, ranking fifth behind Vipshop. Among them, Xiaomi Mall, Mogujie and Zhuanpi are all on the top ten lists. (Source: 28)

　　Comment: The silent Tmall is coming to fifth?

　　17. Alipay announced the issuance of "reward" for three months

　　On March 13, Alipay announced that it would launch a well-known "Cashless Promotion Plan" in history: it will use real money in more than 100 cities to encourage 450 million users to participate in cashless social construction. The specific plan is: as long as the user swipes Alipay to pay, he can receive a "reward" to participate in cashless action on the same day! The bonus will be paid for three consecutive months and will continue until mid-June this year. It is reported that Alipay will issue 10 million bonuses every day from Sunday to Thursday, on first come, first served by users. In addition, if you use Huabei or Yu'ebao to pay, the reward will be doubled, with the maximum amount being 999 yuan. The plan will be the first to be implemented in five cities in Beijing, Shanghai, Guangzhou, Shenzhen and Hangzhou, and will then be expanded to more than 100 cities across the country, covering more than 1 million merchants such as catering, supermarkets, convenience stores, cinemas, hospitals, public travel, and amusement parks. It can be regarded as a well-known cashless promotion plan in history. (Source: Tiger and Dragon Roar)

　　Comment: The well-known feature of Alibaba marketing activities is that it likes to add gimmicks such as social significance.

　　18. He claimed that he had taken Tangcheng Beijian ineffectively and sued Yao Ming, and only received compensation for the goods

　　On March 14, it was reported that it believed that the Tangcheng Beijian Fish Oil Soft Capsules he bought from a pharmacy had false propaganda. Consumer Feng Changshun sued the distributor Beijing Baixing Sunshine Pharmacy Co., Ltd. and brand spokesperson Yao Ming, demanding that the pharmacy return 88.2 yuan of the goods and compensate 500 yuan; and demanded Yao Ming to bear joint and several liability, compensate 1 cent of mental loss fees, and compensate 10,000 yuan of evidence collection fees. This morning, the Second Intermediate People's Court made a final judgment, and Beijing Baixing Sunshine Pharmacy Co., Ltd. returned Feng Changshun's payment of goods within seven days of the judgment taking effect, rejecting Feng Changshun's other lawsuits.

　　Comment: Just refine the law.

　　19. Domestic express brand favorability ranking: SF Express’s best reputation

　　According to reports on March 14, among domestic express delivery brands, SF Express occupies the top spot in the most popular express delivery brands with the fastest and relatively high-quality services, and 87.2% of respondents expressed their preference for SF Express. YTO ranked second in popularity, with a mention rate of 39.0%. Shentong ranked third with a mention rate of 37.8%. (Source: Internet)

　　Comment: The express delivery market is occupied, and now there is only a competition of service quality.

　　20. The Vice President of the Supreme Court responded to "anti-counterfeiting like catching drunk driving": Will strengthen legislation to increase judicial law enforcement efforts

　　On March 14, Li Shaoping, a deputy member of the National People's Congress and vice president of the Supreme People's Court, went to the Sichuan delegation to listen to the opinions of the deputies on the "Work Report of the Two Courts". After the meeting, Li Shaoping responded specifically to "anti-counterfeiting like catching drunk driving." Li Shaoping responded to this that counterfeiting and selling counterfeit goods is a public nuisance to the whole society, and has been intensifying efforts to crack down on it in recent years. However, the governance of counterfeiting and selling counterfeits involves the entire society, different links, different regions, and different departments, and "need to work together." (Source: Tianxia Online Business)

　　Comment: Anti-counterfeiting cannot be done by individuals or enterprises.

　　20. The "12315" mini program is launched, and you can complain and report on WeChat

　　March 14th news, today, the State Administration for Industry and Commerce announced that the "12315" mini program was officially launched at the launch ceremony of the national 12315 Internet platform, and consumers can complain and report on WeChat anytime and anywhere. If users want to complain, report and inquire about relevant rights protection knowledge, they just need to search for "12315" in the search window at the top of the WeChat client, and click "Search" to access the "12315" mini program. Select "I Want to Complaint" to complain about incidents in daily consumption or services that have disputes over consumer rights with merchants; select "I Want to Report" to report merchants suspected of illegal and irregular operations. After the complaint or report is successful, a case number will be generated. You can view the complaint and report feedback progress at any time through the Personal Center of the 12315 mini program. (Source: Yibang Power Network)

　　Comment: I hope the complaint can deter all kinds of illegal merchants.

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