#Laogao E-commerce Newsletter# [November 21 E-commerce Evening News Brief] Pinduoduo: The platform has always been consumer-oriented and will continue to invest in the C2M field; Xiaohongshu responded to blogger suing self-media for spreading rumors: firmly support bloggers; the top 100 Chinese AI companies’ intellectual property list is released: Huawei is the first, with the most visual field; Zhou Hongyi: More than 100 countries have established cyber troops, and cyber warfare will become the first choice for future wars; Apple launched the iPhone 11 smart battery case, with an official price of 1,071 yuan...

#Laogao E-commerce News# [November 20 E-commerce Evening News Brief] Taobao released the ranking list of Taobao live broadcast institutions to carry goods; the Forbidden City "Zhuxue Can" will be launched in the official flagship store of Tmall; Kuaishou officially reached an exclusive interactive cooperation with the 2020 CCTV Spring Festival Gala; Tencent Cloud released the "Copyright Music Assistant" to help creators quickly call genuine music; Luo Yonghao will hold a "black technology" press conference in Beijing...

小红书客服是承揽店面资询业务流程的人工服务，能迅速协助客户解决困难，提高顾客满意度。若小红书店面启用自主客服绩效考评后，绩效考评不合格，也会有相对的積分扣罚。小红书自主客服要想防止违反规定被罚，提高解决率和满意率，一起向下看。

Although Taobao's standards continue to change, old merchants have fallen to the ground in batches and new merchants continue to add, how much is left to open a Taobao store next to you? Although many friends around me have already withdrawn from Taobao, I want to share my own work experience with Taobao's career again, and I also hope that those who operate stores will avoid this threshold and successfully open physical stores.

#Laogao E-commerce News# [November 21 E-commerce Morning News Brief] Pinduoduo's US stock market fell by more than 10% before the market, and its net loss in the third quarter far exceeded expectations; Pinduoduo's US stock market fell by more than 10% before the market, and its net loss in the third quarter far exceeded expectations; Pinduoduo Huang Zheng: Subsidies will continue in the next quarter; Wang Sicong was lifted for the consumption restriction order; NetEase's net revenue in the third quarter was 14.64 billion yuan, and its net profit continued to operate was 4.726 billion yuan...

如今许多拼多多店铺都将店面在线客服分成售前服务和售后，那样能更强的给与顾客服务项目。但若售后服务未能解决好顾客意见反馈的难题，那麼毫无疑问是会危害店面的认购率的。因此诸位拼多多平台售后服务特别是在要清晰这6点是更为关键的常见问题。