E-commerce newsletter: Tmall released the service specifications for "free shipping for returns" for home appliances; Douyin, WeChat, Taobao and other APPs allow users to close "personalized recommendations"; JD Pharmacy first launched the anti-epidemic drug "Xuanfeibaidu Granules"; eBay Germany Station and Klarna expanded cooperation to add a new buy-first and pay-after-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-can-e-all-you-
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E-commerce newsletter
1. Tmall releases service specifications for "free shipping for returns" of home appliances
On March 16, Tmall released the service specification for "free shipping for return" of home appliances. The rules were announced on March 16, 2022 and will take effect on March 23, 2022. The rules show that when a consumer purchases large-scale appliances with the "free shipping for return" logo on Tmall, if a return and exchange application is made, the merchant shall bear the freight incurred by the return and exchange. After signing for the return and exchange, the merchant will arrange personnel to come to the door for identification (if necessary) and take away the goods. It is reported that if the merchant should perform the "free shipping return" service but fail to perform it, the fees charged should be refunded and compensation should be made to the consumer by paying 100 yuan in liquidated damages per sub-order. (E-commerce News)
2. Daily Youxian Shanghai launches "Anti-epidemic package"
According to reports on March 16, it is reported that MissFresh provides a "anti-epidemic package" for the closure community of Jiuliting Street, Songjiang District, Shanghai, which contains more than 10 products including meat eggs, soy products, fruits, etc. At present, the order volume of daily Youxian in Shanghai has doubled compared with usual days. In this regard, the platform has increased the stock of livelihood products such as vegetables, fresh meat, fruits, rice, flour, grain and oil to twice the daily days. It is reported that in order to ensure sufficient supply, MissFresh has urgently allocated supply from large vegetable bases around Shandong, Guangdong, Fujian, Yunnan and Shanghai, and has also urgently contacted suppliers of pork, chicken and eggs and milk to work overtime to increase the supply of goods. (E-commerce News)
3. TikTok, WeChat, Taobao and other APPs allow users to turn off "personalized recommendations"
3月16日消息，据不完全统计，截至3月15日，抖音、今日头条、微信、淘宝、百度、大众点评、微博、小红书等APP均已上线算法关闭键，用户可在后台一键关闭“个性化推荐”。据了解，今年1月《互联网信息服务算法推荐管理规定》出台，该规定自3月1日起施行，规定中明确，算法推荐服务提供者应当以显著方式告知用户其提供算法推荐服务的情况；向用户提供不针对其个人特征的选项，或者向用户提供便捷的关闭算法推荐服务的选项。（电商报）
4. JD Pharmacy first launched anti-epidemic drug "Xuanfeibaidu Granules"
March 16th news, according to China Food and Drug Network, recently, BCC Pharmaceuticals joined hands with JD Health to use the online first launch channel of JD Pharmacy, a subsidiary of JD Health, to bring BCC Pharmaceutical's new anti-epidemic drug "Xuanfeibaidu Granules" to consumers across the country. Users can obtain online follow-up prescriptions, drug delivery to home and other drug services through JD Health; at the same time, Stepan Pharmaceutical will work with JD Health to provide patients with more convenient, effective and accurate medical services. (E-commerce News)
Internet news
5. WeChat launches a series of anti-epidemic services and launches the "anti-epidemic" status
According to WeChat, WeChat recently launched a new "anti-epidemic" status, and also added a "small set of anti-epidemic services in WeChat" in the "Service" column. The newly added anti-epidemic related services include nucleic acid testing, online consultation, new crown vaccine, epidemic prevention inquiry and other services, which users can obtain in WeChat city services. It is reported that WeChat has also added multiple door-to-door service functions, which provide contactless grocery delivery to home, living payment, access control, repair reporting, decoration and construction services for users who need to be quarantined at home. (E-commerce News)
6. CCTV 3.15 live broadcast of live e-commerce, which involves hype and smuggling scene
On March 16, according to Phoenix Finance, the 2022 CCTV "3.15" Gala named Nahuo Live in the exposed live e-commerce issue. The person in charge of Tengchong area of Nahuo Live Platform told CCTV reporters that this type of live broadcast of smuggling and selling goods can only be seen by targeted people with links posted by customer service. Tianyan Check information shows that the affiliated company of Nahuo Live in Shenzhen Nanyue Network Technology Co., Ltd. was established in October 2019 with a registered capital of RMB 2 million. The legal representative is Ye Kai and the largest shareholder is Tang Yinglan. According to the 2020 annual report information, the number of insured persons of the company is 0. (E-commerce News)
Cross-border newsletter
7. eBay Germany Station and Klarna expand cooperation to add new buy-first and pay-after-you-can-e-door service
On March 16, according to eBay123, the German site of eBay recently announced that it would expand its partnership with European payment giant Klarna. EBay German users will be able to use Klarna's buy-first and pay-after-service. Klarna has previously provided an immediate payment option on eBay. The announcement of the news is expected to hit payment giant PayPal, which was originally a subsidiary of eBay and later became independent in 2014 but is still eBay's exclusive payment service provider in many countries. In addition to Germany, eBay has also strengthened its partnership with Klarna in other countries, a few weeks ago eBay announced the launch of a rewards program in the UK, where consumers who pay with Klarna can receive points rewards. (E-commerce News)
8. Amazon will automatically remove stale stocks in preparation for Prime Day
Specifically, if the seller does not choose to exit, Amazon will automatically remove ASIN products that have been stored in the operation center for more than 365 days and have to pay long-term storage fees; ASIN products that have not been sold for six consecutive months or more and have been stored in the operation center for more than 180 days. Sellers can recover value from these stale inventory by liquidating or provide a valid return address in the automatic delivery inventory setting, and Amazon will return the inventory to the seller. If the seller does not provide the return address, the above inventory will be automatically donated, recycled or disposed of. (E-commerce News)
9. Alibaba International Station plans to expand its service revenue share
According to "Late Finance", Zhang Kuo, general manager of Alibaba International Station, revealed that one of the key directions for the growth of international stations this year is service. According to Zhang Kuo, the current international site revenue is composed of three parts: paid membership, advertising and marketing and service revenue, with a ratio of roughly 1:1:1. In the last quarter, value-added service revenue increased by 43%, exceeding the overall growth rate. Zhang Kuo said that after the transaction is established, it is easy to form a mature buying and selling relationship. Both parties do not need to trade through the platform in the future, and services have become a breakthrough for the platform to explore growth. (E-commerce News)
10. Walmart plans to recruit more than 5,000 new employees worldwide this fiscal year
March 16th news, according to Reuters, Walmart said on Tuesday that it plans to recruit more than 5,000 new employees for its technology centers worldwide this fiscal year. According to reports, Walmart Global Tech, Walmart technical department, has opened up related positions such as network security, product manager and data research. In addition, a Walmart spokesman said the company will also add two new global technology centers in Toronto and Atlanta, bringing the total to 17. (E-commerce News)
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