After-sales service of Yancheng e-commerce training class, customers usually consult customer service when they have not received the goods for several days. Then customer service can say, "I'm really sorry, because of the express delivery problem, it's delayed your time." After checking, you can send the screenshot to the customer. But generally this situation does not happen now, and the current express delivery company will not cause any problems if it is not particularly unexpected.
Shanghai Xuanming Network Technology Co., Ltd. is a company specializing in the operation of e-commerce circles, focusing on e-commerce connections, information, communication, resource integration, etc.
Owned by
Laogao’s e-commerce circle - 7 million fans, Weibo e-commerce self-media big V;
Laogao E-commerce Club is one of the well-known e-commerce circles;
Jinguan Club, high-end e-commerce network circle;
Laogao e-commerce tour group-only tour group exclusive to e-commerce people;
Laogao E-commerce Classroom-one of small and medium-sized e-commerce practical learning online classroom mind.
By 2015, more than 3,000 members with annual sales of more than 10 million have achieved growth and breakthroughs, including: Sunshine Group, Hasen Shoes, Hot Wind, Fuyanjie, Okamoto, Mulinsen Men's Shoes, Luzhou Laojiao, Qianxiancao, Shuangliren, Marie Daijia, Nature Mattress, Woodpecker Men's Shoes, Opp Lighting, etc.
The vision of the proclaimed name: the largest e-commerce circle in the country
The values of proclaimed: integrity, integrity, simplicity and efficiency, pioneering and innovative, united and collaborative
Taobao operation reception consulting reception consulting buyers have a lot of knowledge. For the first inquiry of buyers, Taobao customer service’s greeting time should not exceed 6 seconds. Each subsequent reply should not allow the buyer to wait too long. You can answer in batches, which requires the customer service to type quickly and ensure quality. If you encounter a lot of people, you should first make simple replies and then solve them one by one. When encountering difficult situations, you should know how to change the topic.
The emergence of social retail is eye-catching. Its main business model is to establish a WeChat APP, use community and circle of friends as important channels to develop offline store owners in the name of saving money for self-use and making money, and to conduct acquaintance marketing with social platforms (mainly WeChat) as the center. In essence, this is actually a standardized and platform-based upgrade of traditional micro-businesses. Judging from the current situation, social retail has achieved channel sinking and precise marketing to some extent.
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