E-commerce Evening News on February 28

"#Laogao E-commerce News# [E-commerce Evening News on February 28]" Taobao and Tmall launched a "credit repair" plan for merchants and enterprises involved in the epidemic; Pinduoduo announced the launch of the "10 billion subsidy festival" with a half-day subsidy amount exceeding 100 million yuan; Taobao APP launched a special "Salute to Love" session to support enterprises that convert to epidemic prevention equipment; Fliggy: "May Day" air ticket and train ticket search users increased by 40%; Liu Qiangdong stepped down as manager of Tianjin Yudong Xinde Logistics Co., Ltd....

E-commerce newsletter

1. Taobao and Tmall launch a "credit repair" plan for merchants and enterprises involved in the epidemic

According to reports on February 28, during the COVID-19 epidemic, due to the restrictions of local prevention and control policies and logistics and transportation conditions, many merchants, especially some small and medium-sized enterprise operators in Hubei, Wenzhou, Zhejiang, Taizhou, Zhejiang and other places, have caused consumer complaints, such as the inability to ship orders on time and the long logistics and delivery cycle. In order to help merchants make smooth transitions and quickly resume operations, under the guidance of the Zhejiang Provincial Market Supervision and Administration Department, Taobao and Tmall platforms launched the "Credit Repair" plan on February 27, and after comprehensive assessment, they carried out credit repairs on merchants who were unable to operate normally due to the epidemic. (E-commerce News)

2. JD Home Appliances launches a series of assistance policies for small and medium-sized businesses

According to February 28, in order to help small and medium-sized merchants get rid of difficulties such as logistics obstacles and insufficient cash flow on the book as soon as possible, JD.com Home Appliances announced the launch of the "248" series of assistance policies, which will fully promote small and medium-sized merchants to resume normal operations from three aspects: the reduction of the threshold for entry of 2 majors, the reduction of 4 major expenses, and the comprehensive support of 8 major platforms. Among them, the eight major platforms have comprehensive support including logistics support, advertising incentives, health protection support, financial policy support, extension of renewal period, traffic support, tool support, etc. (Beijing News)

3. Taobao Economic Warm News: 1 million people watched Yiwu Taobao live broadcast "Cloud opening"

According to the news on February 28, Taobao released the "Taobao Economic Warm News" today, on February 27, Yiwu's "Cloud Opening of the City" landed on Taobao live broadcast, attracting 1 million people to watch for the first time in history. In addition, Taobao’s 0 threshold entry attracted old merchants to become new anchors. Eighty percent of the merchants participating in Yiwu’s “Cloud Opening” are novices who have just started the broadcast within two weeks. (Sina Technology)

4. Pinduoduo announced the launch of the "10 billion subsidy festival" with half-day subsidy amount exceeding 100 million yuan

According to February 28, yesterday, Pinduoduo announced the launch of the three-day "10 billion subsidy festival". Based on the daily 10 billion subsidies, it selected the most popular single items in all categories, including anti-epidemic materials, in the past two months, and once again increased subsidies to meet consumers' resumption of work. It is reported that the proportion of goods subsidies participating in the "10 billion subsidy festival" has increased from about 20% of the daily life to a maximum of 50%. As of 12:00 noon on February 27, the total subsidy amount of the "10 billion subsidy festival" has exceeded 100 million yuan. Recently, Pinduoduo also launched an online open course on "Anti-epidemic assistance to farmers" to help agricultural products achieve production and sales connection. (E-commerce News)

5. Taobao APP launches the "Salute to Love" special session to support enterprises that convert to epidemic prevention equipment

On February 28, Taobao announced that the Taobao APP launched a special session of "Salute to Love", and searching for "Salute to Love" on Taobao mobile phone directly to the page. It is reported that the merchants displayed in this special show are caring enterprises that switched to production and production of epidemic prevention equipment during the epidemic. The first batch of participating merchants reached 30, including Mercury Home Textiles, Anta, Luolai Home Textiles, etc. It is expected that the special event launched this time will bring at least 100 million yuan in sales per day to these brands. (E-commerce News)

Internet Information

6. Hello Travel will launch the "Free Help for Resumption of Work for All" next week

On February 28, Hello Travel announced that it will launch the "Free National Help Resumption of Work" campaign next week, covering more than 300 million new and old users in more than 360 cities across the country. According to reports, from March 2 to March 8, users who hold Hello Bicycle Cycling Package (except for the second card) can receive a 7-day cycling card for free on the Hello Travel App. The number of days given will accumulate to the remaining number of cardholders of the user, and other users can get 7 free cycling times within 7 days. Hello Travel has also launched the "Industry Partner Assistance Plan" recently, including building a factory information exchange platform, providing labor resource information, and targeted training for resuming production lines. (E-commerce News)

7. Fliggy: "May Day" air ticket and train ticket search users increased by 40%

According to reports on February 28, Fliggy data showed that as of the week ending February 28, the number of users searching for "May Day" air tickets and train tickets increased by 40% compared with the previous week, and the number of users searching for "May Day" hotels increased by 35%. Ctrip's data shows that the number of hotel searches on May Day increased by 25% compared with the same period last year. Recently, Liang Jianzhang, co-founder and chairman of Ctrip, said in an interview that based on SARS experience data, it is optimistic that the industry will usher in the first recovery node as early as the May Day holiday. (Pengpai News)

8. WeMall: Some merchants have resumed the mini program mall to receive orders 2 days ago

According to news on February 28, WeMall said that its micro-mall, smart retail and micro-site businesses have officially resumed online. Affected by the artificial deletion of the database, customers serving WeMang Institute are temporarily unable to use the mini program mall. But in fact, some customers have resumed the mini program mall on February 26. WeMall said that its current main task is to spare no effort to help customers restore the mini program mall. WeMall will humbly accept external supervision and not evade responsibility. It is reported that WeMall Group has reported to the public security department about the "human damage" of SAAS business data by an employee and is formulating relevant compensation plans for user losses. (Beijing News)

9. Liu Qiangdong stepped down as manager of Tianjin Yudong Xinde Logistics Co., Ltd.

According to Tianyan Check data, recently, Tianjin Yudong Xinde Logistics Co., Ltd. has undergone industrial and commercial changes, Liu Qiangdong resigned as company manager, Zhang Yun resigned as executive director, and Li Yayun resigned as supervisor. At the same time, Hu Wei took over as company manager and executive director, and added a new supervisor Miao Xiaohong. Tianjin Yudong Xinde Logistics Co., Ltd. was established in April 2012 with a registered capital of RMB 1.8 billion and the legal representative is Hu Wei. Shareholder information shows that the company is wholly owned by Suqian Taisheng Shangbo Logistics Co., Ltd., whose wholly owned shareholder is JD Star Development X (HK) Limited. (IT Home)

Cross-border e-commerce

10. To alleviate the pressure on sellers, AliExpress once again extends the timelines of orders

According to Hugo.com, due to the impact of the epidemic, although many sellers have resumed work one after another, the supply chain has not yet fully recovered. In order to alleviate the pressure on sellers, AliExpress has issued a new policy on the epidemic, extending the time limit for orders again. For domestic merchants, orders that have successfully paid before 23:59:59 Beijing time on March 5 and have not yet shipped, the deadline for the stocking period will be extended to 23:59:59 on March 15. This policy will come into effect on February 28. At the same time, since consumers' expected receipt time is extended again, in order to ensure consumer experience, the seller must respond to the above order cancellation request initiated by consumers within 24 hours. The timeout is not responded to the order will be closed and the payment will be returned to the buyer. This policy will come into effect on March 2. In addition, if the seller has shipped the goods, he must fill in the order number in time, otherwise the resulting asset losses will be borne by the seller. Sellers also need to pay close attention to orders that have been placed in warehouses. (E-commerce News)

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