What Taobao store operations are most afraid of is that there is no traffic, no transaction, punishment, shua orders, etc. Many merchants hope that their stores will be well operated and can continue to bring traffic and transactions. For this reason, many businesses also sign up for training classes, but the result is often as expected. In fact, if Taobao operations want to avoid these situations, the key is to have correct operational ideas.
Today we will share with you several major tips for Taobao operation to help embark on the correct path of Taobao operation.
Taobao operation tips 1: Keep customers in social channels
What does this mean? In fact, it is to leave accurate customers. Nowadays, many merchants also leave customers by giving gifts, such as giving some products related to products. If the customer has added WeChat or QQ, then don’t ignore it. Just chat with the customer for a brief time and give a store coupon. Having coupons will naturally attract customers' attention, so it is demand and trust. Since the customer is a potential customer, the needs are naturally met. How to solve trust? It is mainly established through buyer shows, customer reviews, gifts, etc.
Taobao operation skills 2: Customers will contact you after purchasing
After the customer purchases the product, he must contact the customer for feedback in a timely manner. If there is a problem and it is easy to solve it in time, and it is used well, then you can ask the customer to buy it again or recommend a friend to buy it.
Taobao operation skills 3: Let customers promote you for free
In fact, many merchants will do paid promotions. In fact, this is also a good way, but you must also know how to grasp free promotions. Let old customers provide you with free promotion, of course, this type of customer must be loyal customers and core customers. Taobao merchants can send coupons to such customers, so that they can help you promote and continue a virtuous cycle.
In fact, for merchants, doing Taobao operation is a continuous process. We need to summarize and summarize the data in store operations. Only after continuous adjustments can we promote the smooth operation of the store and bring about qualitative changes.