#Laogao E-commerce Newsletter# [October 12 E-commerce Evening News Brief]

　　#Laogao E-commerce Newsletter# [October 12 E-commerce Evening News Brief] Jack Ma: Africa is very young and fearless; Zhang Yong sent a letter to all employees: Ele.me merged with word of mouth, and Ele.me CEO Wang Lei is the president of the new company; online purchase and delivery of stores Tmall cloud store starts merchant entry; JD.com has launched a 2-hour door-to-door mobile phone repair service that will be exempted from orders; it is revealed that Xiaomi employees move from Beijing to Wuhan and Nanjing policy: they can receive a subsidy of 30,000 yuan...

　　E-commerce newsletter

　　1. Jack Ma: Africa is very young and fearless

　　On the 12th, World Bank President Kim Yong Kim and Jack Ma had a dialogue on the development and innovation of digital platforms. Jack Ma said, "I went to Africa for the first time last year. I was surprised. Africa is very young and fearless. Now the whole world is anxious, but Africans are very energetic. They are very pure and want to change." Jack Ma said, "Africa's Internet infrastructure is very poor, but it has unlimited potential. The government wants to change and young people want to change. We want to invite 1,000 entrepreneurs to study in Hangzhou." (Sina Finance)

　　2. Zhang Yong sent a letter from all employees: Ele.me merged with word of mouth, and Ele.me CEO Wang Lei was appointed as the president of the new company

　　Today, Alibaba Group CEO and Chairman of the Board of Directors Zhang Yong (Xiaoyaozi), released an internal employee letter. In his letter, he announced that Alibaba has officially established a local life service company, which is formed by the merger of two major businesses, Ele.me and Word of Mou. After the establishment of the new company, Alibaba Group partner Wang Lei (won-known Kunyang) will serve as the company's president, report to Zhang Yong, and also serve as the CEO of Ele.me; Alibaba Group vice president Fan Chi (won-known Cheng Yaojin) will continue to lead the reputation business and report to Wang Lei. (36Kr)

　　3. Online purchase store delivery Tmall cloud store starts merchant entry

　　On October 12, Tmall released the "Tmall Cloud Store Service Management Specifications" and announced the conditions for entering Tmall cloud store merchants.

　　It is reported that Tmall cloud store transactions refer to the model in which buyers place orders through the store order path of Tmall or Taobao client on their mobile phone to conduct online transactions of store products. In terms of entry qualifications, merchants need to provide corporate business licenses, and some industries also need to provide special business qualifications.

　　In terms of transactions, unlike traditional Tmall and Taobao stores, the delivery time of Tmall cloud store merchants is negotiated and agreed by the buyer and seller. The actual delivery time shall be based on the time recorded in the express company system. If the delivery time is exceeded, the delayed delivery rules of the Tmall Rules will not be followed. (Yibang Power)

　　4. JD.com has launched a 2-hour door-to-door mobile phone repair service and will be exempted from orders

　　On October 12, "JD Service+" recently upgraded its mobile phone repair service, launching a service for on-site repairs for users 2 hours after placing an order, and making a promise of discounts or even direct exemption for timeout or irregular services. It is understood that the first batch of upgraded non-original battery replacement services suitable for Apple phones have been launched in core areas of 17 cities across the country, including Beijing, Shanghai, Guangzhou, Chengdu, and Xi'an. Consumers can search for relevant keywords on JD Mall, such as "iphone6 ​​battery replacement + self-operated", and they can find the service provided by "JD Repair Service Flagship Store". From 9:00 to 17:00, if the door-to-door time is more than 2 hours, the product will be given a 20% discount. (Yibang Power)

　　Internet news

　　5. Apple mobile phone users in many places have encountered stolen money, and experts recommend that you lift the password-free payment

　　Recently, Apple mobile phone users in many places across the country have reported that they have encountered stolen money on Apple payments, ranging from a few hundred yuan to tens of thousands of yuan. Moreover, the stealing involves the commonly used mobile payment tools such as Alipay, WeChat and bank cards. Network security experts believe that there are two reasons for iPhone users being stolen. First, Apple ID did not enable two-factor verification, resulting in the stolen account; second, the victim user signed a contract with an automatic deduction agreement for no password. Therefore, it is recommended to terminate the password-free payment or adjust the password-free amount to reduce losses. (CCTV)

　　6. U.S. stock price rebounds strongly before the market: Amazon rose more than 3%, Alibaba rose more than 3%.

　　According to the afternoon of October 12, as of 16:12 Beijing time, after two consecutive days of sharp drops, the US stock price rebounded strongly before the market, and large technology stocks rose across the board, Amazon rose more than 3%, falling more than 14% in the past 10 trading days, Apple rose more than 2%, Microsoft rose 2.71%, and Facebook rose 2.17%. Chinese stocks also rose well, with Alibaba rising more than 3% before the market and JD.com rising more than 4%.

　　Yesterday, US stocks opened, and both US technology stocks fell, Apple fell 0.85%, Amazon fell 1.59%, Google fell 0.67%, and Facebook fell 0.34%. The decline in Chinese technology stocks in the US narrowed compared with the pre-market trading, with Alibaba falling 1.20%, Baidu falling 1.17%, NIO falling 3.61%, and JD.com rising 0.44%. (Titanium Media)

　　7. The policy of Xiaomi employees moving from Beijing to Wuhan Nanjing: you can receive a subsidy of 30,000 yuan.

　　On October 12, it was revealed that Xiaomi employees' policy of moving from Beijing to Wuhan and Nanjing. Employees who complete the relocation before the end of March 2019 can enjoy a subsidy of 30,000 yuan and can apply for a local talent apartment. (Titanium Media)

　　8. Hello Travel launches taxi business, currently only can call taxis

　　On October 12, after renamed Hellobike from Haro Bike to Hellobike in September this year, Hellobike announced its launch of the taxi portal on the 11th and launched its online taxi-hailing business.

　　The homepage of Hello Travel App shows that it currently has three entrances: bicycles, mopeds and taxi rides, but it is still unknown which cities Hello Travel taxi rides are currently launched. In addition, Hello Travel's taxi-hailing business can only call taxis at present. (Sina Technology)

　　Cross-border e-commerce

　　9. US Postal will raise postage for companies such as Amazon to increase 9% to 12%

　　According to foreign media reports, the US Postal Service recently announced that it would increase the charges for package delivery services used by Amazon and others by 9% to 12%. Just a few months ago, U.S. President Donald Trump criticized the company for giving Amazon too many offers. (E-commerce News)

　　10. Shopify launches new feature Fraud Protect to resolve fraud refund complaints

　　On October 12, Shopify, as the largest independent website service platform in foreign countries, recently launched a new feature - Fraud Protection, to protect platform merchants from bad intentions. Currently, the feature is only available for some U.S. merchants and is expected to be further promoted in the coming months. Merchants who qualify will receive Shopify emails and internal notifications.

　　Merchants who join Fraud Protect will pay a small fee for each protected order. If a refund occurs, Shopify will compensate the amount without any impact on the merchant and the refund process will be easier. (E-commerce News)

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