E-commerce Morning News on July 5

1. Seven-day unreasonable return caused controversy, and the court ordered JD.com to return the consumer's payment and compensate.

On July 4, the Haidian Court in Beijing announced a case of a controversy over seven-day unreasonable return. Mr. Wei purchased a certain brand of TV on JD.com at the end of 2015, but found that the TV had light leakage in four corners on the day of installation and use. He then contacted JD.com for "returning goods without reason within seven days", but JD.com refused to return goods on the grounds of "unpacking and use of goods". Mr. Wei sued Beijing JD Century Information Technology Co., Ltd. (hereinafter referred to as JD.com), the operator of JD.com, to court. Recently, the Haidian Court ruled that JD.com would return the payment and compensate for economic losses of 500 yuan.

2. It is said that Baidu decided to remove design director Liu Chao from the management team.

On July 4, there were pictures of Baidu's intranet on the Internet. Liu Chao, director of Baidu's user experience department, who was called too low for speech at the International Experience Design Conference, has been removed from the list internally. Previously, a netizen broke the news on Zhihu that in the page where Liu Chao showed photos of four women in PPT, the car model was Liu Chao's wife, and he also worked as a product manager in the Baidu User Experience Department. Some analysts believe that Liu Chao's expulsion was directly related to the failure to comply with the relative avoidance system. The reason for expulsion claimed by HR on the intranet is not the most important reason.

3. WeChat Pay enters Australia, cross-border consumption bid farewell to high handling fees

According to July 4, after WeChat Pay is connected to offline merchants in Hong Kong, South Korea and Japan, local Australian merchants can also use WeChat Pay. This measure will help tourists to Australia swipe their cards and bear high handling fees or carry a lot of cash when they leave the traditional overseas consumption model, and switch to a cross-border consumption model that only needs to be scanned through WeChat QR code to achieve a card-free and cashless cross-border consumption model.

4. Rookies should build the psychological construction of couriers, and the "relaxation room" is the first step

On July 4, after using the Gougo App to help couriers seek order traffic and invest 100 million to couriers to only make professional courier baskets, Cainiao Network began to build the mental work of couriers. At present, the "Courier Relaxation Room" has been completed near Wanshousi Road, Haidian District, Beijing.

5. Alipay launches provident fund withdrawal service

According to July 4, Guangzhou recently launched the Alipay withdrawal provident fund service nationwide. Users need to click on Alipay's "City Service", select "Provident Fund Business Processing", enter the corresponding identity account information, write the amount you want to withdraw, and then the provident fund can be entered into the designated bank card. However, Alipay also pointed out that before using this function, you need to bring the real estate certificate, loan contract, deed tax certificate and other materials to the offline counter to complete the registration. From the operating interface, there must be a certain time interval between the two withdrawals of provident fund. But in general, such measures also provide users with a lot of convenience.

6. The rise of local brands and Samsung smartphone sales in China for three consecutive years

According to reports on July 5, Samsung made a beautiful comeback with the Galaxy S7 series smartphones at the beginning of the year, and the company's operating profits have greatly improved. However, in terms of revenue in the Chinese market, Samsung's control has dropped significantly. In the past three years, its revenue has declined year by year, reaching 40.1 trillion, 33 trillion and 31 trillion won respectively. In 2013, Samsung was firmly in the dominant position of China's smartphone market, but with the rise of Chinese local brands, Samsung gave up the championship, and its sales are now only ranked fifth in China. Manufacturers such as Huawei, OPPO, vivo and Xiaomi have all achieved a comprehensive surpassing Samsung in terms of cost-effectiveness.

7. French high heel brand Louboutin sued two Chinese brands for infringement

July 4th news, recently, Christian Louboutin, a French shoe brand with red-soled high heels, applied for an injunction to the Guangzhou Intellectual Property Court because its lipstick brand was "counterfeited" by Chinese companies, requiring two companies in Guangzhou to immediately stop manufacturing and selling lipsticks involved. According to reports, Christian Louboutin launched the lipstick series in September 2015, each lipstick is priced at US$90 (about RMB 600). However, the product has encountered "fake devil" in China before it has been sold, and there are currently a large number of similar products on the market.

8. Re-surveillance of drug sales on the Internet

Since the end of May 2016, merchants entering Tmall Pharmaceutical Center have successively received the "Notice on Emergency Control Measures for Drug Categories" (hereinafter referred to as the "Notice") issued by Tmall, announcing the suspension of Tmall Pharmaceutical Center's drug sales business. Tmall said in the "Notice": "From now on, please do not sell such products again, and do a good job in self-inspection. At the same time, please do a good job in consumer after-sales service, rights protection and other related work." "This "Notice" by the State Administration of Food and Drug Administration may mean that the state's rectification of pharmaceutical retail on Internet third-party platforms, and may also mean that the pharmaceutical e-commerce policy is tightening." Qin Chong explained to the reporter of the "Legal Person" that the "Notice" of the State Administration of Food and Drug Administration's suspension means that the country implements strict supervision of the policies of pharmaceutical retail on Internet third-party platforms.

9. Huawei is accused of using SLR photos to impersonate P9 photos

On July 4, Huawei posted a photo on the social network Google+ and attempted to emphasize the advantages of P9 dual-camera imaging. However, some careful users found that the EXIF ​​information of the photo showed that it was taken with the SLR camera Canon EOS 5D Mark III. Huawei then told foreign media that it was not taking photos with P9 phones, and removed the photo on Google+.

10. The chairman wants to "pass the blame", and the new CEO of Tuotuo Workshop will no longer burn money?

According to July 5, recently, after Yan Xiaobo resigned, the new CEO of Tuotuo Workshop was Yan Xiaobo, the former general manager of JD Mobile's resale business department. In addition, Du Fei proposed to resign two months ago, and after Yan Xiaobo took office, Du Fei officially announced his resignation. Wang Shuang, chairman of Jiucheng Group, a parent company of Tuotuo Workshop, said: "At present, Tuotuo Workshop's mission to reverse the wrong money-burning model has been completed. Now is the best time for the new CEO to make great progress in his past."