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Tmall Double 11 pre-sale consumer rules

2017-10-23

  Tmall Double 11 pre-sale will begin on October 20, 2017. For consumers, what they care most about is the principle of using the final payment and coupons. The latest "Tmall Double 11 pre-sale consumer rules" here are released. Do you want to know how to pay and how to use coupons? Don't worry, the editor of Laogao E-commerce Club will immediately introduce the main contents of the "Tmall Double 11 pre-sale rules":

  The main contents of Tmall’s Double 11 pre-sale consumer rules are as follows:

  1. Activity time

  1. Pre-sale deposit*payment time: October 20, 2017 00:00:00-November 10, 2017 22:00:00

  2. Pre-sale final payment*payment time: November 11, 2017 01:00:00-November 11, 2017 23:59:59

  2. Pre-sale rules

  Tmall Double 11 pre-sale consumer rules

Tmall Double 11 pre-sale consumer rules

  3. Postage rules

  Return freight insurance rules

  4. Return freight insurance rules

  During the event, the merchant promised to give free return freight insurance to pre-sale orders for Tmall's "Double 11 Global Carnival" in 2017, except for special categories and scenarios that do not support return freight insurance*, and the details shall be subject to the display information on the "Confirm Order" page.

  V. Shipping time rules

  Return freight insurance rules

  6. Explanation of nouns

  1. Pre-sale deposit: refers to a certain amount of money paid in advance by the buyer when purchasing pre-sale goods. It is of guarantee nature and is mainly used to determine the purchase quota and the deposit rules are applicable.

  2. Pre-sale final payment: refers to the corresponding amount of money that the buyer still needs to pay after the price of pre-sale goods on Double 11 minus the deposit and deposit inflation discount amount.

  3. Double 11 pre-sale products: refers to pre-sale products with pre-sale logos on the product details page.

  The pre-sale logo of PC side is:

  October 20 – October 31:

  Double 11

  November 1 – November 10:

  Tmall Double 11 pre-sale consumer rules

  The wireless pre-sale logo is:

  October 20 – November 10:

  Double 11

  4. Coupon: refers to store coupons and product coupons set under "Merchant Center>Marketing Center>Tmall Marketing Tools>Promotion Management>Taobao Card Coupons".

  5. Double 11 shopping allowance: A Tmall platform general shopping product developed specifically for Tmall consumers. Consumers can enjoy consumption discounts through shopping allowances.

  6. Categories and products that do not support Double 11 shopping allowance:

  Tmall Double 11 pre-sale consumer rules

  7. Deposit inflation discount amount: refers to the discount amount enjoyed by the buyer due to the deposit inflation. The calculation formula is "the amount that can be offset by the deposit - the amount of deposit";

  8. Final payment amount: refers to the amount that the buyer should pay for the remaining pre-sale goods if he has paid a deposit. The calculation formula "final payment amount = pre-sale price - deposit - deposit inflation preferential amount (if any)"

  9. Tmall International Platform Products: With

  Double 11

  Products with brand logos, direct overseas products sold on Tmall International Platform. If the Tmall International Platform changes the logo in the future, it will be announced on the Tmall International Platform without separate notice.

  10. Overseas direct mail products: refers to products sent directly to consumers from overseas (including Hong Kong, Macao and Taiwan) through international logistics during the seller assists domestic consumers in overseas shopping.

  11. Remote areas: refer to Xinjiang, Inner Mongolia, Tibet, Gansu, Qinghai and Ningxia areas in mainland China.

  12. Contract logistics: refers to the cost of shipping the goods from the merchant to the logistics pickup point of the prefecture-level city where the receipt is confirmed by the buyer (the cost of the prefecture-level city to the local logistics point of the buyer to receive goods must be determined by the merchant and the buyer). The consignee is responsible for carrying the goods from the logistics pickup point to the delivery address.

  13. Large fish tank: a fish tank with a volume greater than 0.2 cubic meters or a weight of more than 40 kg.

  14. Special categories and scenarios that do not support return freight insurance:

  Tmall Double 11 pre-sale consumer rules

  15. The time involved in these rules is Beijing time (East Eighth District).

  The above is all the contents of the "Tmall Double 11 Pre-sale Consumer Rules", which explains Double 11 coupons, Double 11 shopping allowances, returns, freight fees, etc. Friends who are preparing to make pre-sales and rush purchases must figure out the rules for using the coupons and how to pay.

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