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How to improve conversion rate through medium and bad review marketing?

2017-09-06

  The seller's first reaction to seeing the bad reviews was not only anger! Angry! Still angry!

  How to use medium and bad reviews to reverse the situation? manner! manner! Still an attitude!

  How to improve conversion rate through medium and bad review marketing?

  The response to medium-sized bad reviews is to respond to old customers' return shopping and potential customers' perspectives. After all, it is mental tactics.

  When you enter a store and see that the seller's reply at the wrong reviews is full of fierce and angry words, it gives people the feeling that it is relatively negative. No one is willing to do business with such a store, and it is inevitable that he will not consider what to do if the seller has such an attitude when he encounters a problem.

  When buyers see the bad reviews , they are generally concerned about these aspects.

  1. Have you apologized to the buyer

  2. Then is there any explanation

  3. Whether to take the initiative to take responsibility

  4. How to solve it

  5. What is the attitude

  By even saying that the company's attitude towards negative attitude is the best moment when the business is reflected. Responsible sellers will invisibly give customers a sense of security, and only those with conscientious sellers can believe in products with conscientiousness.

  A good response to a bad review is much more important than a ten good reviews. In addition, timely track and solve the problem of bad reviews, so that buyers feel valued and will double the buyers' favorability.

  Therefore, when encountering moderate and negative reviews, you should calmly deal with them, take the overall situation into consideration, and don’t be angry and lose the big picture because of the small! Show your demeanor because you are facing customers across the country.

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