Laogao E-commerce News Weekly Information (August 21-August 25)

　　#Laogao E-commerce News# Weekly Information (August 21-August 25) 1. A group of 19 judicial experts across the country suggested that orders should be punished like drunk driving; 2. Retail Network promotes Alibaba's new retail strategy to set up forward warehouses in 2,000 cities; 3. Rural Taobao Xingnong Channel trial operation set up the "Taoxiangtian" brand; 4. Online shopping consumer complaints surged by 35.56%, and shipment became the number one problem! 5. AliExpress will take early adjustments to the household appliance industry category.

　　1. A group of 19 judicial experts across the country suggested that orders should be sentenced like drunk driving.

　　On August 24, 19 judicial industry experts from across the country gathered at the Xixi Park of Alibaba Group to attend the Internet Criminal Rule of Law Seminar hosted by Alibaba. Ruan Fangmin, a professor at the Guanghua Law School of Zhejiang University, said that when the act of selling counterfeit goods comes out, the suspects often defend themselves, saying that they were brushing orders. This provides an excuse for the suspect to escape from the criminal legal network. To this end, he proposed that, like drunk driving, be punished, and not allow counterfeit and shoddy persons or sell counterfeits to take advantage of the opportunity. (Source: E-commerce Online)

　　Comment: It is not possible to do anything ruthless.

　　2. Retail Network promotes Alibaba's new retail strategy and will set up forward warehouses in 2,000 cities

　　On August 21, Alibaba Retail Connect’s forward warehouse recently held a warehouse opening ceremony in Yiwu, Zhejiang, which marks a new breakthrough in Alibaba Retail Connect’s ability to integrate warehouse and distribution operations, accelerate delivery timeliness, and serve brand owners and small stores. Retail Connect forward warehouse is a warehouse distribution resource that integrates brand merchants' product resources, and selects high-quality dealers and postal operators based on streets. Through systems and data, small and medium-sized dealers are empowered to transform into co-distribution service providers in small areas, linking factory warehouses and store shelves with the lowest cost, highest efficiency and the most transparent full-link data. According to Retail Communication, the coverage radius of forward warehouses is about 30 kilometers, mainly covering small cities. Through forward warehouses, more than 80% of the warehousing and distribution resources investment in the entire industry can be saved, more than 200% of the efficiency of commodity and data circulation, and more than 200% can be improved, and duplicate investment and resource consumption in supply chain construction can be reduced. (Source: Tianxia Online Business)

　　Comment: Merchants pay attention.

　　3. Rural Taobao Xingnong Channel trial operation set up the "Taoxiangtian" brand

　　On August 22, Alibaba Rural Taobao held a "New Supply New Rural New Retail - Rural Taobao Agricultural Poverty Alleviation Strategy Press Conference" in Beijing. At the meeting, Rural Taobao stated that the Xingnong Channel, which was built, has been logged in at the same time on the PC and wireless terminals, and has begun trial operation. Xingnong Channel will log in to Taobao PC and wireless terminals at the same time. According to rural Taobao , Xingnong Channel will cover upward poverty alleviation, industrial poverty alleviation, financial poverty alleviation and tourism poverty alleviation sectors, mainly including Xingnong Poverty Alleviation Hall, poverty alleviation stories, technology-driven agriculture (agricultural supplies and agricultural tools, agricultural loans, agricultural supplies investment promotion), and other channels. (Source: Sina Technology)

　　Comment: The online trial operation of Xingnong Channel will help poor areas increase their income and will also play a driving role in improving the market competitiveness of domestic agricultural products.

　　4. Online shopping consumer complaints surged by 35.56%, and shipment became the number one problem!

　　On August 22, the China E-Commerce Research Center released an e-commerce user experience and complaint detection report showing that according to the report, retail e-commerce complaints accounted for 76.24% of all complaints in the first half of 2017, of which online shopping complaints accounted for 61.82%, cross-border import e-commerce complaints accounted for 13.34%, and micro-business complaints accounted for 1.08%. The top three problems in the number of complaints lies in the issues of shipment, refunds and product quality. What consumers really care about is user experience! (Source: Beijing Business Daily)

　　Comment: Efficiency. Logistics efficiency, communication efficiency, and information efficiency.

　　5. AliExpress takes early adjustments to the household appliance industry category

　　On August 23, Alibaba's export e-commerce platform AliExpress today issued a notice on adjusting the household appliance industry categories, saying that through research on the household appliance market, the platform will integrate and optimize the current household appliance industry categories, further standardize industry standards and improve quality. AliExpress said that as of September 4, 2017, the platform has completed adjustments to the household appliance industry category, and sellers need to publish products according to the new category. At the same time, after the category is adjusted, the platform will conduct assessments according to the industry assessment indicators of household appliances. (Source: Yibang Power Network)

　　Comment: Seller pay attention.

　　6. Alipay apologizes to WeChat: admits that the mini program plagiarizes WeChat code

　　On August 21, Alipay recently announced that the mini program has officially entered the public beta stage, but after the public beta is started, a technology V found that the name of the developer of the WeChat mini program team was found in the public beta code of the Alipay mini program. For this, Alipay apologized through its official Zhihu account. (Source: China News Service)

　　Comment: What after the apology?

　　7. Gome Online is suspected of price fraud and receives another fine of 100,000 yuan

　　On August 21, the Beijing Municipal Development and Reform Commission recently issued the Administrative Penalty Decision No. 69 of Beijing Development and Reform Price Penalty [2017], punishing Beijing Gome Online E-Commerce Co., Ltd. for price violations. The administrative penalty letter shows that from October 2016 to February 2017, when the Beijing Development and Reform Commission inspected the company, it found that when it sold goods, it had "using false or misunderstood price means to lure consumers or other operators to trade with them." (Source: Qianlong.com)

　　Comment: It is embarrassing to make such a low-level mistake for such a large company.

　　8. Will communism be realized in our generation? Liu Qiangdong: Take the meaning out of context

　　August 21 news, recently, the video interview clip of a senior media person Qin Shuo interviewed Liu Qiangdong (Weibo) once again attracted attention. In the video, Liu Qiangdong optimistically looked forward to the future application prospects of artificial intelligence and robots, and believed that "communism" could be realized in this field in advance. This afternoon, Liu Qiangdong responded to the matter on Weibo, saying: This is a clip of an interview with Teacher Qin Shuo last year, which was taken out of context and various exaggerated titles were widely circulated. Various interpretations and conjectures have deviated from his original intention. I beg everyone not to interpret and spread rumors. (Source: Tencent Technology)

　　Comment: I always want to make big news.

　　9. 41 famous and high-quality brands in Zhejiang have entered the "Quality Channel" of Tmall merchants, and new retail is focusing on supply-side reform

　　On August 24, Alibaba and Zhejiang Provincial Quality Supervision Bureau held a press conference on product quality co-governance results in Hangzhou and launched the Tmall merchant "Quality Channel". At the meeting, Zhejiang Vice Governor Zhu Congjiu said that the "Quality Channel" is a concentrated display of Zhejiang manufacturing brands in the e-commerce field and the world, and promotes good Zhejiang enterprises, good products and good services to the whole country and even the whole world. At present, 41 famous and high-quality Zhejiang brands including Boss, Fangtai, Jindi, Shiyou, etc. have entered the "Quality Channel". (Source: Tianxia Online Business)

　　Comment: Product quality is the most important core and bottom line of new retail development.

　　10. Amazon enables “Driving Unmanned” smart supply chain

　　On August 21, Amazon recently announced that it has taken the lead in enabling a new "unmanned driving" intelligent supply chain system in the world, including China. This "unmanned driving" intelligent supply chain can automatically predict, purchase, replenish goods, automatically divide warehouses, and automatically adjust inventory and accurately ship them according to customer needs, thereby automating and precisely managing massive commodity inventory. There is almost zero manual intervention in the whole process. "Amazon has achieved cross-regional, borderless allocation and delivery of massive commodities by deploying a global intelligent logistics system. This is Amazon's unique advantage that is not easy to be copied in the short term." (Source: Beijing Morning Post)

　　Comment: Amazon has led the evolution of the terminal delivery model worldwide.

　　11. Taobao will be offline after-sales evaluation function soon!

　　According to August 24, based on the concept of improving consumers' shopping experience, Taobao previously launched the "after-sales evaluation" function to allow buyers to evaluate the seller's "refund speed" and "refund attitude" after successful refunds. With the continuous upgrading of platform products, more and more consumers have enjoyed "speed refund" services, and the "after-sales evaluation" function has gradually been faded. Therefore, we will remove this function point. Merchants should continue to provide consumers with high-quality services, and consumers still have the right to truthfully express their service feelings during the transaction through "evaluation" (including additional comments); if they encounter transaction disputes, they can apply for a refund in a timely manner or later sales. (Source: WeChat official account)

　　Comment: Just do a good job in communication between buyers and sellers.

　　12. Rural Taobao will build an open platform to absorb resources from the whole society to help the rural areas

　　On August 22, Alibaba Rural Taobao held a press conference on the agricultural poverty alleviation strategy with the theme of "New Supply, New Countryside, New Retail" in Beijing. Wang Jianxun, vice president of Alibaba Group and general manager of the rural business department, said at the press conference that the launch of the "Rural Development and Poverty Alleviation" channel is just the beginning of Alibaba's increase in the rural market. Alibaba Group will take Village Taobao as its main line and core, gather all Alibaba's resources to build a platform to serve rural areas and agriculture. This platform will include production chain, transportation chain, supply chain, channel chain, fresh cold chain and quality control chain, etc., and is a full-link platform. In the future, the village and Taobao will open up the platform's capabilities to the public and absorb the resources of the whole society to help the development of rural areas and agriculture. (Source: E-commerce Online)

　　Comment: Although it is difficult, never ignore the huge market in the countryside.

　　13. Alibaba will build a Northwest Headquarters in Xi'an to support the construction of the Belt and Road

　　According to August 21, in order to better support the development of the western region and the construction of the Belt and Road Initiative, Alibaba Group Chairman Jack Ma said in Xi'an on August 19 that he would build Alibaba's Northwest Headquarters in Xi'an. During the talks, Wang Yongkang, Secretary of the Xi'an Municipal Party Committee, expressed his welcome to the establishment of Alibaba's Northwest headquarters in Xi'an. "In this way, it will enhance Alibaba's new image in the development and construction of the western region, which is very good." Jack Ma said that Xi'an is an important town in the northwest, the starting point of the "Belt and Road" and one of the central cities for the development of the western region. Alibaba has always paid attention to Xi'an, the development of the northwest, and the development and service opportunities in Xi'an. At present, Alibaba has established logistics, e-commerce, Internet finance and other businesses in Xi'an. Alibaba's Northwest Headquarters Base of Xi'an Construction Group will carry more core businesses to settle in Xi'an. (Source: Lianshang.com)

　　Comment: Only by cooperating with national policies and guidelines can we achieve rapid development of enterprises.

　　14. Tmall and CBNData jointly release luxury goods consumption report

　　On August 22, Tmall announced that the Chinese Valentine's handbags sold exclusively by LOEWE Luo Yiwei worldwide have been sold out at Tmall Space, and buyers including super members have received the goods one after another and have posted orders one after another. The latest luxury consumption report for 2017 jointly released by Tmall and CBNData on the same day also showed that China's luxury consumption has reached a turning point, and more than 600 billion overseas consumption is returning to the online consumption platform represented by Tmall on a large scale.

　　Comment: The Chinese people’s overseas luxury consumption has reached a turning point, and Tmall has become the number one platform for luxury consumption.

　　15. Is the tiger brand purchased by JD.com fake? Related stores have been frozen

　　On the evening of August 22, the "tiger Tiger Tmall Official Flagship Store" issued an announcement saying that a user recently purchased a fake Tiger brand thermos in "JD Global Shopping and other non-authorized stores" and attached an identification method. However, it may be because the person who wrote the announcement was too hasty, not only was the sentences not fluent, but the statements were also vague, which led many media to directly equate "unauthorized stores such as JD Global Shopping" with JD self-operated, and the "Tiger Official Flagship Store" on JD Global Shopping unfortunately fell into the spotlight. (Source: Ai Faner)

　　Comment: It's also a scam.

　　16. The unqualified food sales of No. 1 store were notified by the State Food and Drug Administration

　　On August 23, the State Food and Drug Administration announced the list of new unqualified food sampling. The sampling and inspection varieties this time involve 456 batches of samples of six types of food, including vegetable products, fruit products, grain processing products, meat products, condiments and beverages, 452 batches of qualified samples, and 4 batches of unqualified samples. The detection value of benzoic acid and its sodium salt (calculated as benzoic acid) sold in the No. 1 store mall from the No. 1 store mall is 1.6g/kg, which is 60% higher than that of the national standard (no more than 1.0g/kg). (Source: Xinhuanet)

　　Comment: Never believe in the conscience of capitalists.

　　17. Taobao Ai Shopping content direction will be adjusted, and will be officially revised in mid-September

　　On August 24, the recent direction of Ai Shopping content has been adjusted to: the celebrity short video platform, and then Ai Shopping promotion will focus on short videos, including in-depth content videos and product header videos. In mid-September, the Ai Shopping Front will officially revise the video to promote. During the transition period, in order to better improve the quantity and quality of Ai Shang celebrity video content, the waiter will provide special traffic support for the approved video content in the current channel, and collect the first-time video content that was reviewed last week one week; please post all the videos posted recently on the shelf to Ai Shang channel Taobao Ai Shang in-depth video requirements and rewards: Before September 15, each account that has settled in must complete 10 approved video content, and count the approved videos starting from August 1, and the content can be historical or new! (Source: Taobao Ai Shopping Official Forum)

　　Comment: Seller pay attention.

　　18. Merchants who fail to pass the blind sampling inspection on takeaway ordering platform will be offline

　　On August 23, the online meal ordering platform Ele.me and the Beijing Food and Drug Administration were the first in the country to conduct self-inspection and random inspection of food safety of online merchants. For food and merchants that find problems during the self-inspection process, Ele.me will immediately go offline and report them to the regulatory authorities in a timely manner. At the same time, it will synchronize the information to other members of the online meal ordering platform industry self-discipline alliance - Meituan Takeout, Baidu Takeout, and Home Food Association to jointly ensure the safety of online meal ordering. According to the relevant person in charge of Ele.me, the first batch of random inspections of online merchants cover multiple consumer ordering areas such as Xicheng, Dongcheng, Chaoyang and Fengtai in Beijing. They will randomly blindly draw merchants' meals on the Ele.me takeaway APP in the form of a "mysterious buyer". (Source: Legal Evening News)

　　Comment: It's time to investigate strictly.

　　19. Guangzhou set up a cross-border pet food gathering area to realize the origin traceability

　　According to August 23, yesterday afternoon, the launch ceremony of the "Nansha Free Trade Zone Cross-border E-commerce Pet Food Cluster Zone" hosted by the Port Work Office of Guangzhou Nansha Development Zone (Bondable Business Administration Bureau, Shipping Service Administration Bureau) was held in the Nansha Free Trade Zone. A relevant person in charge of Nansha Free Trade Zone said that the launch of the cross-border e-commerce pet food agglomeration zone (hereinafter referred to as "cluster zone") will provide the best operating environment for e-commerce companies and form an industry agglomeration effect. At the same time, the agglomeration zone will also focus on quality and actively participate in the global quality traceability system. (Source: Yibang Power Network)

　　Comment: Industry development not only requires the efforts of merchants, but also requires relevant departments to formulate reasonable rules of the game and build a good industry environment.

　　20. Tmall Electric Appliances Meijia Double 11 gameplay was exposed, helping 100 brands sell over 100 million in a single day

　　On August 24, Tmall Electric Appliances Meijia held a Double 11 merchant conference at the Hangzhou Future Science and Technology City International Conference Center. More than 400 brands including Dyson, Midea, Haier, Sofia attended the conference. At the meeting, Yin Jing, president of Tmall Electric Appliances Meijia, officially announced the establishment of the 10 billion alliance club, that is, this year's Tmall Double 11, Tmall Electric Appliances Meijia will help 100 brands achieve sales exceeding 100 million on the same day. Before and after the event, brand merchants in the projection industry, Jimi and Nut also expressed their desire to challenge the two brands to exceed 100 million on Double Eleven. It is understood that Jimi brand CEO Zhong Bo and Nut Brand CEO Hu Zhenyu and other leading brand leaders in the home entertainment projection industry in China arrived at Alibaba Park in advance about a week before the conference to plan for Double Eleven and the general trend of industry development. (Source: E-commerce Online)

　　Comment: The smell of gunpowder on Double Eleven is getting stronger and stronger.

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