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#Laogao E-commerce Newsletter# [E-commerce Morning News on August 23] 1. ZTO Express announced its Q2 financial report for 2017: net profit was 716.9 million; 2. Liu Qiangdong is generous, and JD employee dormitory has finally been exposed! 3. The comfort woman documentary was screenshot and made emoticons, and QQ space apologized; 4. The merchants who failed the blind sampling test on the takeaway ordering platform will be offline; 5. The woman was trapped in a shared car for more than 30 minutes! He was saved by smashing the window, but was asked to pay for it?
1. ZTO Express announced its Q2 financial report for 2017: Net profit of 716.9 million
On the morning of August 23, the US listed company ZTO Express released its unaudited financial report for the second quarter of 2017 ended on June 30 in the early morning of Beijing time. According to the financial report, ZTO Express's second-quarter revenue was 2.9714 billion yuan (approximately US$438.3 million), a year-on-year increase of 29.9%; net profit was 716.9 million yuan (approximately US$105.8 million), an increase of 68.4% from the net profit of 425.8 million yuan in the same period last year. Other financial data include: gross profit in the second quarter was RMB 1.1239 billion (approximately US$165.8 million), a year-on-year increase of 35.8%; net cash provided by operating activities was RMB 903.2 million (approximately US$133.2 million), compared with RMB 278.5 million in the same period last year. (Source: Yiou)
Comment: For listed companies, financial reports are important promotional materials.
2. Liu Qiangdong is generous, and JD employee dormitory has finally been exposed!
According to August 23, not long ago, the customer service center of JD.com (Liu Qiangdong’s hometown) officially entered the new building. The well-decorated apartment built for JD employees is located in the new 20-story building of the second phase of Suqian Customer Service Center. It is reported that this comprehensive building integrates office and housing, with a total construction area of 120,000 square meters. The 1-5th floor is the office area, the 6-20th floor is the employee apartment, and more than 700 apartments can allow more than 1,300 JD employees to live in. Judging from the official photos, these apartments are all well-decorated and can be settled in with your bag. There are also leisure service centers, fitness areas, book areas, etc. in the apartment. (Source: Sina News)
Comment: Employees’ sense of belonging lies in this little bit of care.
3. Comfort woman documentary screenshot made emoji package, QQ space apologizes
According to August 23, recently, some netizens discovered on QQ space that the screenshots of the characters in the movie "Twenty-Two" were made into emoticons, accompanied by words such as "I am really wronged" and "I am at a loss". On the 21st, QQ Space issued an apology statement, saying that the series of emoticons was provided by a third party, and all pictures have been removed from the line and will conduct a comprehensive self-inspection. (Source: Beijing Youth Daily)
Comment: There must be a bottom line for business behavior.
4. Merchants who fail to pass the blind sampling inspection on takeaway ordering platform will be offline
On August 23, the online meal ordering platform Ele.me and the Beijing Food and Drug Administration were the first in the country to conduct self-inspection and random inspection of food safety of online merchants. For food and merchants that find problems during the self-inspection process, Ele.me will immediately go offline and report them to the regulatory authorities in a timely manner. At the same time, it will synchronize the information to other members of the online meal ordering platform industry self-discipline alliance - Meituan Takeout, Baidu Takeout, and Home Food Association to jointly ensure the safety of online meal ordering. According to the relevant person in charge of Ele.me, the first batch of random inspections of online merchants cover multiple consumer ordering areas such as Xicheng, Dongcheng, Chaoyang and Fengtai in Beijing. They will randomly blindly draw merchants' meals on the Ele.me takeaway APP in the form of a "mysterious buyer". (Source: Legal Evening News)
Comment: It's time to investigate strictly.
5. The woman was trapped in a shared car for more than 30 minutes! He was saved by smashing the window, but was asked to pay for it?
According to August 23, Ms. Chen accidentally settled in the shared car recently and was locked in the cab of the shared car. In the closed car with a temperature of nearly 40 degrees, she stayed for more than half an hour and called 5 customer service phones in a row, but was still in a state of inaccessibility. Finally, the police and others had no choice but to smash the glass window to save the person. However, the system requires Ms. Chen to pay the additional expenses incurred by "broken glass on this side of the main driver's seat". Ms. Chen expressed her discomfort. She said that the operator should post some small safety signs in the car, such as the location of the unlock button, so that in the event of an emergency, the personnel in the car can open the door in time. At the same time, she reminded the general public to carefully read the relevant agreements and observe the interior settings in advance when renting shared cars to avoid unnecessary trouble. Afterwards, the lawyer believed: "During the process of shared car rental, consumers form a contractual relationship with Shouqi Automobile Shared Car, so Ms. Chen needs to follow relevant contract regulations. On the other hand, Shouqi Automobile Shared Car should provide reminder services to consumers, and at the same time, actively respond to users' urgent requests for help. (Source: Ningbo Daily)
Comment: This is a bug, and I think the responsibility is best borne by the operator.
6. The overall transaction volume of the takeaway market will reach 204.56 billion yuan in 2017
According to NetEase Technology, on August 22, iMedia Consulting recently released the "China Online Catering Takeaway Industry Research Report in the First Half of 2017". Analysts predict that the overall transaction volume of the takeaway market in 2017 will reach 204.56 billion yuan, with a growth rate of 23.1%. It is worth noting that data shows that the share concentration of the takeaway market has further intensified. Among them, Ele.me remained ahead with a share of 41.7%, followed by Meituan Takeout with 41%, and Baidu Takeout still retained a share of 13.2%. Based on the recent news that Ele.me is about to acquire Baidu Takeaway, once the two merge, their share will exceed 50%. (Source: NetEase Technology)
Comment: With the quantity, we must deepen the quality and lower the service.
7. Toutiao responded to "Baidu Acquisition": The buying and selling relationship is reversed
According to August 23, yesterday, some media revealed that Baidu had privately contacted Toutiao to discuss the acquisition matter. After the acquisition, we hope that the founder Zhang Yiming can enter Baidu's decision-making level. In response, Sina Technology contacted Baidu Public Relations, and the other party said it would not comment. The relevant person in charge of Toutiao joked about the rumors that this manuscript was just a mistake and the buying and selling relationship was written in reverse. When it was rumored that Tencent acquired Toutiao, Zhang Yiming expressed his opinion that he did not want to be an employee of Tencent, so does he want to be an employee of Baidu? (Source: Sina Technology)
Comment: See who is rich and powerful.
8. Midea Chairman Fang Hongbo visited Alibaba Headquarters
On the morning of August 22, at Tai Chi Zen Temple, a quiet and secret club in Xixi Wetland, Hangzhou, Midea Group Chairman Fang Hongbo and his accompanying met with Alibaba Group CEO Zhang Yong, Tmall executives and others. "The attendance level of both parties is very high." People close to Tmall revealed that on the meeting list, in addition to the CEOs of both parties, Midea Vice President Wang Jinliang, Midea E-commerce General Manager Wu Haiquan, Midea Ande Logistics General Manager Liu Xungong, and Tmall Electric Appliances Meijia President Yin Jing, and Tmall Home Appliances General Manager Tian Cheng attended the talks. The outside world speculates that Midea will further carry out in-depth cooperation with Tmall. The reporter then asked a middle-level Tmall for verification. He did not disclose the specific details of the talks, but told reporters: "A month ago, Midea and Tmall signed a strategic cooperation, sprinting to a sales target of 20 billion yuan this year. This meeting is not only at the sales level, and the two parties will have the possibility of deepening cooperation in globalization, new retail, IoT, logistics, etc.." (Source: E-commerce Online)
Comment: Win-win cooperation.
September and July’s appeal rate of express delivery companies was announced: Yunda Super SF Express Super JD.com
On August 23, the State Post Bureau released the complaints of consumers in the postal industry in July. Compared with the previous complaints, the secrets of corporate development are hidden behind the complaint rankings in July. Data shows that the gap in the appeal rate of the three companies in the first quarter was still relatively obvious. The gap continued to narrow after entering the second quarter. Especially in May and June, Yunda and ZTO have firmly grasped SF Express. SF Express's appeal rate has remained at a low level in the industry, but since April, the appeal rate has risen slightly! (Source: China Post Express)
Comment: Consumers are the basis of everything, be vigilant.
10. Guangzhou set up a cross-border pet food gathering area to realize the origin traceability
According to August 23, yesterday afternoon, the launch ceremony of the "Nansha Free Trade Zone Cross-border E-commerce Pet Food Cluster Zone" hosted by the Port Work Office of Guangzhou Nansha Development Zone (Bondable Business Administration Bureau, Shipping Service Administration Bureau) was held in the Nansha Free Trade Zone. A relevant person in charge of Nansha Free Trade Zone said that the launch of the cross-border e-commerce pet food agglomeration zone (hereinafter referred to as "cluster zone") will provide the best operating environment for e-commerce companies and form an industry agglomeration effect. At the same time, the agglomeration zone will also focus on quality and actively participate in the global quality traceability system. (Source: Yibang Power Network)
Comment: Industry development not only requires the efforts of merchants, but also requires relevant departments to formulate reasonable rules of the game and build a good industry environment.
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Have your own persistence and judgment, don’t follow the crowd, don’t follow the crowd, and you will always wait for your own spring.
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Today, Alibaba CEO Zhang Yong said at the 2017 Investors Day conference that Alibaba’s GMV will reach US$1 trillion (6 trillion yuan) in 2020. And in this, the new retail strategy will inevitably play a decisive role. In his opening speech, Zhang Yong said that driven by the new retail strategy, Tmall has become completely different from the past and has also begun the road of transformation.
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