Taobao’s picture stealing often occurs on Taobao. How do you usually deal with Taobao’s picture stealing complaints? Today, the editor of Laogao Crown Club will tell you about the complaints about Taobao’s pictures.
Many times, some of our good-selling babies are deleted due to Taobao's punishment rules for theft of pictures. Some babies have already occupied the current rankings of several places. The sales of tens of thousands of pieces have been ruthlessly deleted, full of tears.
1. Process for handling Taobao pictures stolen complaints
2. Time to handle Taobao’s picture stolen complaints
1. Currently, for complaints about infringement (stolen images) on image release, Taobao’s processing time is within 4 working days.
2. After the Taobao image theft complaint is initiated, the complained party has a 24-hour evidence submission period. After the evidence is submitted, the waiter will complete the judgment within 4 working days from the complaint date; after the punishment, the complained party has a 15-day complaint period. After the complaint is submitted, the waiter will complete the judgment within 1 working day.
3. Taobao image theft complaint handling rules
Using pictures without permission from others is an act of violating Taobao rules. Once verified, Taobao will impose relevant penalties in accordance with the content of "general violations" in the "Taobao Rules". Generally speaking, if you give improper handling of the rights of others, you will deduct 2 points and delete the baby at the same time. If you violate the rules and self-inspection for the first time, you will deduct 0 points.
Please note: After the Taobao image stealing complaint has been initiated, the complained party's behaviors such as modifying the picture, removing the product or deleting the product will not affect the processing results. Taobao will still deal with the phenomenon of theft of pictures. If it is verified that theft of pictures exists, the complaint will be established.
4. Can the complaints about theft of pictures be revoked after they are initiated?
If the Taobao image stolen complaint is still being processed, the complainant can apply to withdraw the complaint. If it has been processed, the complaint cannot be withdrawn. Please carefully consider whether a complaint is needed to avoid unnecessary misunderstandings.
1. Revocation method: The complainant can log in to [Taobao]-[Contact customer service]-[My service record]-[Picture theft]-[Complaints initiated by me]
2. Revocation Note: The complaint is handled within 4 working days. If the complaint has been processed, the complainant party cannot revoke it.
Through the explanation of the editor of Laogao Crown Club , I believe that all sellers should have a clear understanding of Taobao’s handling of pictures stealing. I wish all sellers a prosperous business.
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