Laogao E-commerce Newsletter on December 30

　　#Laogao E-commerce Newsletter# [E-commerce Morning News on December 30] 1. Jack Ma’s speech “yells” Zong Qinghou: People who are backward thinking are destined to be eliminated; 2. The Spring Festival travel tickets, where have the train tickets gone? 3. Samsung Note7 recall new regulations: reduce the return subsidy of after-sales centers; 4. More than 60% of people initiate returns after Double 11; 5. The pass rate of Ningbo online car-hailing examination is less than 20%.

　　1. Jack Ma’s speech “yells” Zong Qinghou: People with backward thoughts are destined to be eliminated

　　On December 29, when President of the Zhejiang Business Association, Jack Ma, attended the "Jiangsu Provincial Zhejiang Chamber of Commerce's 10th Anniversary Conference", he took the initiative to talk about the dispute between the real economy and the virtual economy. Jack Ma believes that there is no distinction between real and virtual enterprises, only good and bad enterprises. We must vigorously develop the real economy, but we must eliminate backward productivity. If we do not eliminate, we can only go back to yesterday. Previously, Jack Ma proposed the "five new" theory: new retail, new manufacturing, new technologies, new finance and new resources, which may build a new world. But Zong Qinghou believes that except for new technologies, everything else is nonsense. Zong Qinghou's remarks have attracted great attention from the outside world, so Jack Ma's speech today can be said to be a response to Zong Qinghou.

　　Comment: The truth is unclear.

　　2. The Spring Festival travel rush, where have the train tickets been gone?

　　According to December 30, starting from December 29, New Year's Eve (January 27, 2017) train tickets can be purchased through telephone and online purchases, which also means that the peak period for ticket grabbing in the Spring Festival travel rush will be ushered in today and tomorrow. In fact, in addition to being used by major browsers as a tool to "attract fans", capital, giants and entrepreneurs have long been attracted by this market with urgent needs and strong money-making ability for the whole people. Many capitals and online travel giants such as Ctrip, Tongcheng, and Tuniu have made early arrangements.

　　Comment: Fairness is probably the most concerned issue for everyone.

　　3. Samsung Note7 recall new regulations: Reduce after-sales center return subsidies

　　According to Samsung's official website, the application time for Samsung's original recall of Note7 was as of the 31st of this month. Samsung will enable new recall rules from next month. Note7 users can still return and exchange goods, but relevant policies have changed and subsidies have also been reduced. Samsung's new rules show that from January 1, 2017, the original purchase channel of Note7's national version will no longer apply for returns, but users can bring their own Note7 to Samsung's after-sales service center for returns, and no return subsidies will be provided at that time.

　　Comment: Just be smart.

　　4. More than 60% of people initiated returns after Double 11

　　On December 30, the Consumer Council released the 2016 "Double Eleven" online shopping consumption satisfaction survey report. Data showed that more than 60% of consumers initiated returns on the goods purchased on "Double Eleven", and nearly 40% of consumers said that merchants had "increased prices first and then reduced prices". Regarding the situation of "raising prices first and then reducing prices", the Consumer Council stated that consumers should choose regular shopping websites and merchants with good reputation. Before purchasing products, they should carefully review the product description and pictures, clearly grasp the product parameter information, intercept product information pictures, and save consulting records with the store. If problems arise in the future, they can be used as evidence for rights protection.

　　Comment: How will e-commerce platforms respond?

　　5. The pass rate of Ningbo online car-hailing examination is less than 20%.

　　According to December 30, yesterday morning, Ningbo online car-hailing driver qualification certificate was held for the first time, and the pass rate among 121 people was less than 20%. It is understood that the content of this exam includes two test papers, national public subjects and regional subjects, and both papers are qualified if they score above 80 points at the same time. In addition to driving skills and traffic regulations, the test questions involve more Ningbo humanities, geography, dialects and English in regional subjects. The teacher who participated in the question setting said that the question setting was to improve the driver's humanistic cultivation. Compared with driving licenses, the well-known difficulty of online car-hailing exams is the lack of mock questions. Some candidates said, "I can't get the exam without participating in the training. You have to read more books and don't think about taking the naked exam."

　　Comment: It’s not good to be too difficult, it’s not good to be too simple.

　　6. More than half of the 480 million online shopping users were leaked, and the annual economic loss was 91.5 billion!

　　According to December 30, in the first half of 2016, the number of online shopping users in my country reached 480 million, personal information leakage accounted for 51%, and economic losses reached 91.5 billion yuan. Major online shopping platforms such as Tmall, Taobao, and JD.com, as well as O2O platforms such as Meituan, Ctrip, and Qunar, have repeatedly caused the platform's accounts to be stolen due to user information leakage, resulting in economic losses!

　　Comment: Who is responsible for this loss?

　　7. 6 major logistics changes in Amazon's US site will cancel free delivery

　　According to December 30, a few days ago, due to the rising demand for warehousing and logistics, Amazon Global announced that it will adjust its logistics FBA fees for Amazon US site. The new fee will be effective on or after February 22, 2017. It is reported that Amazon's global store opening covers 14 sites around the world, with 300 million active users, and its 149 large operation centers around the world deliver goods to consumers in more than 180 countries and regions around the world.

　　Comment: As long as consumers can accept it. One is willing to fight and the other is willing to suffer.

　　8. The annual reading volume of tobacco advertising exceeds 10 million, and it is difficult to regulate the Internet release

　　On December 29, the reporter learned from the 2017 launch meeting of China's tobacco control mass communication activity that the total number of tobacco advertisements such as tobacco enterprise naming and sponsorship exceeded 10 million people throughout the year. This shows that although the new advertising law has been implemented for more than a year, the execution rate of banning tobacco advertising still needs to be improved.

　　Comment: Benefits.

　　9. Didi did not participate in the first test of online car-hailing in Beijing, and the veteran taxi driver said it was not difficult.

　　According to December 30, yesterday, Beijing’s online ride-hailing driver qualification examination underwent its first test. The reporter learned that in the Beijing regional subject theoretical knowledge examination, the main assessment of policies, regulations and driver services. The taxi driver transferred to the job and online ride-hailing driver, so there is no spoken English content in the test questions. The reporter learned from Didi Chuxing that no driver took the first batch of exams. A relevant person in charge of Didi revealed that the preliminary information is still being submitted.

　　Comment: Take your time and improve slowly.

　　10. The Ministry of Commerce, the Central Cyberspace Affairs Office, and the Development and Reform Commission jointly issued the "13th Five-Year Plan for E-commerce"

　　On December 30, recently, the Ministry of Commerce, the Central Cyberspace Affairs Office, and the Development and Reform Commission jointly issued the "13th Five-Year Plan for E-Commerce" (hereinafter referred to as the "Plan"). The "Plan" follows the central government's goal of building a cyber power and the overall requirements of the "Outline of the 13th Five-Year Plan for Social Development of the National Economy", and strengthens new momentum for e-commerce and innovates e-commerce and people's livelihood around the goal of building a moderately prosperous society in all respects. It is of great significance to promote policy environment innovation in my country's e-commerce field, guide the healthy, orderly and rapid development of e-commerce, and lead e-commerce to comprehensively serve the national economic and social development.

　　Comment: The "Plan" comprehensively summarizes the achievements made in e-commerce development during the 12th Five-Year Plan period, analyzes the opportunities and challenges faced by e-commerce development during the 13th Five-Year Plan period, clarifies the guiding ideology, basic principles and development goals of e-commerce development, and puts forward five major tasks, 17 special actions and six guarantee measures for e-commerce development.

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