Morning information: 1688 adjusts the transaction delivery time in areas affected by earthquake disasters; JD's new product season will be fully launched from now on; Kuaishou E-commerce formulates the "Kuaishou Mall Management Specifications" and will take effect on September 13; Lazada and e-commerce platforms and enterprises initiate the first e-commerce anti-counterfeiting alliance in Southeast Asia; Tmall International announced a new business strategy: focusing on good goods, good services, and good shopping...
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E-commerce newsletter
1. Adjust the transaction delivery time in areas affected by earthquake disasters in 1688
According to September 7, 1688 recently issued a notice on adjustment of transaction shipment time in areas affected by earthquake disasters. For orders with delivery address/shipping address in Luding County, Ganzi Tibetan Autonomous Prefecture, Sichuan Province and Shimian County, Ya'an City, Sichuan Province, payment time may be issued at 00:00:00 on September 4, 2022 to 23:59:59 on September 15, 2022. The system will automatically remove the merchant's shipment performance assessment indicators, close the claims portal, and disclaim the customer complaint order. (E-commerce News)
2. JD.com's new product season will be fully launched from now on
September 7th news, starting from now on, the "JD New Product Season" will be fully launched. In this new product season, JD.com has insight into consumer demand and launched seven major trend scenarios, using scenario-based and content-based marketing upgrades to help brand new products and achieve synergistic growth in product efficiency. In order to allow more consumers to enjoy new quality products, JD.com also launched a one-yuan trial of big-name new products that can be used to try offline models, allowing consumers to better experience new products. (E-commerce News)
3. The online rumor that Douyin e-commerce independent app "Douyin Box" will suspend operations
A person familiar with the matter said that ByteDance has suspended its investment in Douyin Box and has conducted informal communication within. Employees can return to Douyin e-commerce and other teams through internal live water. Regarding the above information, the relevant person in charge of Douyin Box told 36Kr that this is false news. It is understood that Douyin Box is a trendy e-commerce platform for young people launched by Douyin. At the end of last year, Douyin Box was officially launched on Android and iOS systems. (E-commerce News)
4. Kuaishou E-commerce formulates the "Kuaishou Mall Management Specifications" and will take effect on September 13
On September 7, Kuaishou E-commerce issued an announcement stating that in order to maintain the normal operational order of Kuaishou Mall and improve the shopping experience of platform users, the platform has now formulated the "Kuaishou Mall Management Specifications", which will take effect on September 13, 2022. It is understood that the management specifications of Kuaishou Mall are applicable to merchants and sales experts of Kuaishou stores and Kuaishou imported e-commerce platforms where products and content are displayed in Kuaishou Mall. Kuaishou Mall refers to the public domain shopping guide scenarios of Kuaishou store platform and Kuaishou imported e-commerce platform. The homepage information flow and mall category channels are the core scenarios in the mall. After opening the Kuaishou APP, users can click "Mall" to enter. (E-commerce News)
Internet news
5. Most popular Chinese stocks rose on Wednesday, Dingdong Maicai rose by more than 10%.
According to September 8, most popular Chinese stocks rose on Wednesday, and the Nasdaq Golden Dragon Index closed up more than 2%. Dingdong Maicai rose by more than 10%, Daily Youxian, 1 Yao.com, and Best Group rose by more than 7%, Vipshop and Mogujie rose by more than 6%, Qudian rose by more than 5%, Dada Group, Bilibili, and Youxin rose by more than 4%. Secoo and Monster Charging fell by more than 4%, while Tuniu fell by more than 3%. (E-commerce News)
6. JD.com released the "2022 Bedroom and Sleep Consumption Trend Report"
On September 7, JD Consumer and Industrial Development Research Institute and JD New Department Store jointly launched the "2022 Bedroom and Sleep Consumption Trend Report". Among the top ten growth rates, more than half of the central and western provinces and cities account for more than half. Thanks to the further decline in JD.com's logistics, warehousing and services, the growth of electrical appliances in remote areas such as Tibet is very impressive. Different regions such as the north and south, east and west also show differences in preference for different types of products. The report shows that in the first half of 2022, the transaction amount of JD.com's e-sports chairs increased by 63% year-on-year, smaller smart speakers increased by 37%, and headphones increased by 35%. (E-commerce News)
Cross-border information
7. Lazada joins e-commerce platforms and enterprises to launch the first e-commerce anti-counterfeiting alliance in Southeast Asia
On September 7, Lazada joined forces with e-commerce platforms and enterprises to launch the first e-commerce anti-counterfeiting alliance in Southeast Asia. The alliance is called the Southeast Asian e-commerce anti-counterfeiting working group and will be headquartered in Singapore. The alliance was launched simultaneously with IP Week @SG organized by the Singapore Intellectual Property Office to establish a set of best practices and standards for intellectual property rights protection in e-commerce. It is reported that the e-commerce platforms participating in the alliance include Lazada, AliExpress, Carousell, WeChat, TikTok and Tokopedia. Other consortium members include sportswear maker Puma, automaker BMW and consumer goods giant Procter & Gamble. (E-commerce News)
8. Amazon's US website will remove all Yirong ASIN and implement it on September 21
On September 7, Amazon's US website issued an announcement stating that due to the increase in customer complaints related to melted products, Amazon decided to implement a new meltable product transportation policy for meltable seller self-delivered products from September 21, 2022. After this policy comes into effect, if the seller receives multiple complaints about melted products, Amazon may remove the seller's offer and suspend or deactivate its Amazon sales account. Meanwhile, to ensure products maintain quality standards and ensure buyers get the same shopping experience as usual in the summer months, Amazon Operations Center announced that it will not accept Yirong inventory from April 15 to October 15. (E-commerce News)
9. Mercado Libre simplifies the return and refund process of Brazilian buyers.
September 7th news: Mercado Libre has allowed buyers to return defective products at 3,000 agencies across Brazil and receive cash refunds on the spot. The promotion of the service was conducted through the “Corre ao Contrarário” campaign, played by Marco Luque to demonstrate how reverse logistics services work. It is understood that the return process provided by this service is simple and fast, and buyers only need to put the product that needs to be returned and refunded into the box. Buyers can find the nearest agency by visiting the website. Mercado Libre said that the service was created to protect consumers' rights within 30 days. (E-commerce News)
10. Tmall International announced its new business strategy: focusing on good goods, good services, and good shopping
On September 7, Dong Zhenzhen, general manager of Tmall International, said at the 2022 Global Partner Conference, "This year, overseas direct purchase has been officially integrated with Tmall International's business. The three major import models of direct purchase, platform and self-operated will be deeply coordinated, giving full play to their respective advantages to form a joint force, and better help cross-border merchants grow in the Chinese market." According to Dong Zhenzhen, in the past year, more than 300 overseas brands have successfully tried the waters through the "Overseas direct purchase" model, and then opened overseas flagship stores on Tmall International. (E-commerce News)
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