Evening News: Tmall International releases a penalty announcement for leaking negative reviews; Douyin e-commerce revised the "Merchant Store Retrieval Standards" and took effect on December 3; Suning.com announced the comprehensive deepening of the "Flying Plan"; it is rumored that Shopee is opening its first distribution center in Brazil; Amazon UK station will update the A-to-z mall transaction guarantee claim policy...
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1. Tmall International releases a penalty notice for deleting negative review information leakage cases
On November 29, Tmall International issued an announcement stating that recently, the platform found that some merchants trusted advertisements for deleting bad reviews and outsourced customer service reviews, and opened sub-accounts for the so-called "third-party service providers", attempting to modify negative reviews in this way. The announcement shows that after the platform imposed 8 merchants in October, some merchants still had weak security awareness and opened sub-accounts for third parties. This behavior violated the "Tmall International Terms of Service" and imposed a serious B6 penalty on merchants. (E-commerce News)
2. Douyin e-commerce revised the "Merchant Store Retrieval Standards" and will take effect on December 3
11月29日消息，今日，抖音电商公布修订后的《商家退店规范》，该规范于12月3日生效执行。包括商家主动退出及及平台清退两种情形。《商家退店规范》明确，抖音电商上的店铺退店需满足以下条件：店铺内所有商品已下架，确保不再发生新的交易；在店铺首页显著位置持续公示已满30天；所有商品订单为交易完成或者交易关闭状态，且最后一笔订单完成已满90天；无佣金欠款；周期打款已结清；无保证金欠款。（电商报）
3. Suning.com announces comprehensive deepening of the "Flying Plan"
According to the Securities Market Red Weekly, recently, the Tmall Suning.com official flagship store home decoration industry belt cooperation investment conference was held in Foshan, Guangdong. At the meeting, Suning.com announced the comprehensive deepening of the "Flying Plan". According to reports, the purpose of the "Flying Plan" is to serve the industrial belt brand, rebuild an official banner for the brand, help expand sales channels, and drive the upgrading of the industrial belt brand. It is reported that Tmall Suning.com has deployed nearly 300 industrial belts nationwide and launched more than 10,000 products. (E-commerce News)
4. Pinduoduo’s “Read for You” charity campaign was launched in Anhui for the first time
On November 29, recently, the "Read for You" charity donation campaign initiated by Pinduoduo entered the Primary School of Sihe Experimental School located in Jinzhai County, Anhui Province, an old revolutionary base, and brought more than 5,000 new books and various stationery and sports goods to local students. This is also the first time that the "Read for You" charity campaign was launched in Anhui. Up to now, Pinduoduo has continued to initiate public donations in primary and secondary schools in remote areas such as Hubei, Xinjiang, Qinghai, Gansu, Guizhou, Yunnan, Shaanxi, etc., and has donated more than 100,000 books in total. (E-commerce News)
Internet news
5. Membership discount chain brand "Sansheng Warehouse" received millions of US dollars in angel round financing
On November 29, the membership discount chain brand "Sansheng Warehouse" received a multi-million-dollar angel round financing, jointly invested by Meihua Venture Capital and Hongtai Fund. Chen Ziwei, founder of Sansheng Warehouse, said that this round of financing is mainly used for single-store model upgrades, data middle platform construction and store expansion. Sansheng Warehouse was established in early 2021. It integrates snacks, wine, daily chemicals, beauty and other categories through category buyers to enter membership discount retail. (E-commerce News)
6. JD.com and Keda Group officially sign a strategic cooperation agreement
On November 29, according to Dazhong.com Binzhou, on November 27, JD.com Group and Keda Group and Caoku Technology Company officially signed a strategic cooperation contract at Keda Jingzhiwan City Marketing Center. On the same day, the "JD.com 10 billion gifts delivered to home" event was officially launched. According to reports, home buyers participating in this month's house purchase festival can get 80,000 yuan of whole-house brand home delivery for only 10,000 yuan, and 150,000 yuan of whole-house brand home delivery for 20,000 yuan, and provide a variety of assembly solutions for owners to choose from. The materials used are Jiumu, Jinyitao, Wrigley, Nature, Siji Muge, Haier and other brands. The design is provided by the warehouse and JD.com is responsible for direct supply and delivery. (E-commerce News)
Cross-border newsletter
7. Shopee is opening its first distribution center in Brazil
According to the Global News, Singapore's e-commerce giant Shopee is opening its first distribution center in Brazil. The distribution center is located on the side of a highway leading to St. Paul and is still under construction. According to reports, the distribution center will be mainly used by sellers to store goods, and the activation date has not been determined. If completed, Shopee will further expand into the Brazilian market and form a strong competition with retailers such as Mercado Livre, Americanas, and Magalu. It is worth mentioning that according to data released by Sensor Tower and Bank of America Global Research, the total monthly active users of Shopee mobile app in Brazil in September was 42.5 million, 9 times that of the US e-commerce giant Amazon. (E-commerce News)
8. Newegg, the US e-commerce company, announced that it will accept SHIB as a payment option
According to November 29, the official U.S. e-commerce Newegg Newegg posted a post on social media Twitter that Newegg will accept Shiba Inu as a payment option, and the specific support time has not been disclosed yet. Previously, Newegg posted on Twitter that he would like to ask Shiba Inu team and core developers if he has any questions. It is reported that Shiba Inu is a meme coin inspired by Dogecoin. In November this year, cryptocurrency exchange Gemini announced that it had officially accepted Shiba Inu as a payment option. Currently, supporters of shiba inu are asking trading platform Robinhood to accept it as well. (E-commerce News)
9. eBay launches a plan for free of charge for the first 2,000 new users
On November 29, eBay issued a notice, announcing the eBay Fulfillment new user reward plan to update, launching a plan for free of charge for the first 2,000 new users, which will replace the new user reward plan of $0.5-1 per ticket released on October 29. From November 1, 2021, the first eBay fulfillment by Orange Connex service will be used for the first time. The first eBay Fulfillment transaction generated at the corresponding active site will be calculated. The first 2,000 eBay Fulfillment packages within the first 3 months will receive a reward of free warehousing and distribution service fees. Shipping packages exceeding the above exemption will continue to be applicable to other reward plans at the same time. (E-commerce News)
10. Amazon UK website will update the A-to-z mall transaction guarantee claim policy
Amazon said that starting from December 1, 2021, for specific scenarios where Amazon can use tracking information provided during order confirmation period to verify package delivery, Amazon will automatically verify customer claims and provide refunds. Automatic verification of claims will not change any existing A-to-z transaction protection claim policy. Buyers may file a claim with Amazon if they do not receive the item or if the item does not meet expectations. Amazon said that automatic verification updates will reduce the time and effort required to verify valid claims, and Amazon will refund the buyer if the tracking information entered in the seller's platform indicates that the customer's claim is valid. (E-commerce News)
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