#Laogao E-commerce Newsletter# [E-commerce Evening News on August 30]

      Evening News: Taobao officially announced the replacement of a new slogan "It's so easy to visit"; Pinduoduo's second season "Duoduo Reading Month" adds a children's book teaching aid zone; Tmall International officially launches an intelligent warehouse sub-network; cross-border e-commerce "Youkeshu" revenue in the first half of the year decreased by 51.12% year-on-year; Amazon tests CSBA customer service outsourcing service...

      Lao Gao provides everyone with the latest and most valuable Internet and e-commerce information every day.

E-commerce newsletter

1. Pinduoduo’s second season “Duoduo Reading Month” adds children’s book teaching aids area

      According to the news on August 30, Pinduoduo said that the second season of "Duoduo Reading Month" and the school opening season, the number of bibliographic consultations has increased significantly, and the platform has added a special area for children's book teaching aids. At the same time, the publisher is urgently printing the hot-selling children's book teaching aids. It is reported that the second season of "Duoduo Reading Month" event will be held from August 24 to September 24. Following the first quarter of April, the platform invested another 50 million yuan in reading fund, and established an online joint zone with more than 50 authoritative domestic publishing houses including People's Literature Publishing House and Commercial Press, which will officially subsidize 2 million genuine classic books on the basis of the lowest price on the entire network. (E-commerce News)

2. Taobao officially announced the replacement of a new slogan "It's so easy to visit"

      On August 30, Taobao’s official Weibo announced this morning that it would be a new slogan “It’s so easy to visit.” It is reported that around June this year, the opening page of Taobao app on the mobile phone changed, and the pattern of multiple product before was simplified to "It's so easy to visit" slogan. (E-commerce News)

3. Kuaishou e-commerce platform launches special governance of "imitation gold jewelry"

      According to August 30, Kuaishou E-commerce recently issued a special governance announcement on the platform's "imitation gold jewelry", which will be implemented on August 26, 2021. Kuaishou E-commerce said that recently, a large number of alloy products with a similar appearance on the platform have appeared on the platform, namely "imitation gold jewelry". In order to avoid misleading users and maintaining market order, the platform decided to carry out the governance of "imitation gold jewelry" to regulate the behavior of merchants selling such jewelry and goods experts. It is reported that the announcement applies to the sale and promotion of the behavior of selling and promoting gold through Kuaishou stores, but the actual material is not gold, that is, "imitation gold jewelry". (E-commerce News)

4. JD Logistics closed up 8.33% and its market value returned to HK$200 billion

      According to August 30, the Hang Seng Index in Hong Kong closed up 0.52% today, while the Hang Seng Technology Index rose 1.09%; the logistics, new energy and semiconductor sectors led the rise. Among individual stocks, JD Logistics closed up 8.33% to HK$33.15, with its market value returning to HK$200 billion, reaching HK$204.966 billion. ZTO Express closed up 7.25% at HK$219, with a total market value of HK$187.311 billion. In addition, Youzan Technology officially submitted a prospectus to the Hong Kong Stock Exchange, and China Youzan closed up 12.33% today. (E-commerce News)

Internet news

5. Youzan Technology submitted a prospectus to the Hong Kong Stock Exchange: revenue of 669 million yuan in the first half of 2021

      On August 30, Youzan Technology once again submitted a prospectus to the Hong Kong Stock Exchange. The prospectus shows that Youzan Technology's revenue in 2018, 2019, 2020 and the first half of 2021 reached RMB 557 million, RMB 998 million, RMB 1.576 million and RMB 669 million, respectively; losses reached RMB 714 million, RMB 504 million, RMB 333 million and RMB 299 million, respectively. Youzan Technology's adjusted net losses in 2018, 2019 and 2020 were 215 million yuan, 376 million yuan and 279 million yuan respectively; Youzan Technology's adjusted net losses in the first half of 2021 were 268 million yuan, and the adjusted net losses in the same period last year were 127 million yuan. Before the IPO, China Youzan held 51.9% of Youzan Technology, and Youzan CEO Bai Ya held 14.23% of the shares through Whitecrow Investment. (E-commerce News)

6. Tuniu: The amount of unsubscribed and packaged tourism products orders exceeds 120 million yuan within one month

      According to August 30, Tuniu Travel Network announced that from July 20 to August 20, 2021, customer unsubscription and refund applications reached the peak of this year. Dai Zhoufeng, the after-sales service manager of Tuniu Travel Network, said that within one month, Tuniu has cancelled orders for customers by more than 85,000. It is reported that from 2020 to the present, Tuniu has suffered a total of more than 100 million yuan in direct losses of more than 100 million yuan for unsubscribed customers affected by the epidemic, suffered indirect losses of more than 80 million yuan, and has undertaken a forward payment refund for customers without refunds on the supply side of more than 100 million yuan. (E-commerce News)

Cross-border newsletter

7. Tmall International officially launches intelligent warehouse distribution network

      On August 30, today, Tmall International officially launched the intelligent warehouse division network and placed cross-border products in the warehouse closest to consumers in advance. At present, the first batch of forward warehouses are located in five core cities in East China, South China, Central China, North China and other regions. After the allocation, the proportion of goods to the corresponding areas can be increased by up to 90%. Consumers can identify such products through the "Next Day Delivery" tag on the product page. According to reports, in order to help overseas brands enter China quickly, Tmall International has opened 1,500 routes directly to China from more than 40 overseas countries and regions, and the bonded warehouse has been deployed to 1.7 million square meters. (E-commerce News)

8. Amazon Test CSBA Customer Service Outsourcing Service

      According to reports on August 30, it is reported that recently, Amazon is promoting its customer service outsourcing service, aiming to facilitate Amazon sellers to handle self-service orders, but the service is currently in the beta stage. According to the official website, Amazon Customer Service is a paid service of Amazon. The service was proposed last year but has only begun trial recently. After the seller subscribes to this service, his customers' inquiries about the order will be transferred to Amazon Customer Service, and the seller no longer needs to handle it himself. Because the delivery of goods is based on the Amazon platform as an intermediary, the information provided by Amazon to buyers will be more accurate and timely. (E-commerce News)

9. Dunhuang Online SF Express International Small Packages (Public + Electricity) Line

      On August 30, Dunhuang.com recently issued an announcement to launch a high-quality line - SF Express International small package flat shipping. The announcement shows that the route serves countries around the world (except the EU), with reference to transportation time (natural day) of 15-25 days, with a weight limit of 0-2kg, and can be sent with general goods and live. In terms of cargo properties, prohibited items including all liquid powder and other air-banned items; mailing items that violate Chinese laws, the International Air Transport Association's Regulations on the ban on mailing and local laws are strictly prohibited. (E-commerce News)

10. Cross-border e-commerce "Youkeshu"'s revenue in the first half of the year decreased by 51.12% year-on-year

      On August 30, Tianze Information, the parent company of cross-border e-commerce "Youkeshu", recently released its 2021 semi-annual report. According to the financial report, the company's revenue in the first half of the year reached 1.177 billion yuan, a year-on-year decrease of 50.27%; the net loss reached 949 million yuan, a year-on-year decrease of 1285.48%. The reason for the sharp decline in performance is that the sales scale has been reduced due to the adjustment of platform policies in the cross-border e-commerce industry and the transformation of the company's business. It is reported that since 2019, cross-border e-commerce export business has become Tianze Information's main source of income and profit, and is undertaken by its subsidiary Youkeshu. (E-commerce News)