#Laogao E-commerce Newsletter# [October 14 E-commerce Evening News Brief] Tmall will test the self-service function before Double 11; Apple authorized dealer stores will exclusively launch JD Home Delivery; Cainiao announced that it will work with national express companies to prepare for Double 11, and will deliver express delivery to the community in advance for the first time; Ele.me officially launched the "pre-sale and retained goods" service; ebay will adjust SpeedPAK China's export freight from October 16...
E-commerce newsletter
1. Tmall will test the self-service function before Double 11
According to the report on October 14, according to the report of Tianxia Online Business, Tmall will test the self-service function. More than 30 Tmall flagship stores will be tested before Double 11. It is expected that this function will cover all Tmall and Taobao merchants in the first half of 2021. It is understood that the self-service toolbar is set on the Taobao order details page of mobile phones, and users can choose to apply for invoices, refund the price difference, and urge shipment. At present, most gray test merchants’ services are undertaken by Tmall’s official service team (FBT). Test data shows that the click-through rate and problem-solving rate of the self-service bar are higher than expected. (E-commerce News)
2. The first anniversary of Tmall Supermarket’s upgrade to a new retail supermarket, with hourly services covering 483 cities across the country
According to October 14, Tmall Supermarket announced today that the service of HQ has covered 483 cities across the country. Tmall Supermarket has been continuously deepening its cooperation with offline merchants and brand stores, and the supply category is showing an explosive growth trend, covering not only traditional fast-moving consumer goods categories, but also covering multiple consumer fields such as beauty, clothing, digital, and pets. (Titanium Media)
3. Apple authorized dealer stores exclusively launched JD Home Delivery
36Kr learned that Apple's annual flagship iPhone 12 series new products were officially released, and JD.com, a subsidiary of Dada Group, has launched new mobile phone preheating and purchasing activities, including JD.com's authorized dealers, JD stores and other mobile phone digital brand stores. In September this year, JD.com reached a cooperation with dozens of Apple authorized distributors across the country. Its Apple authorized distributor stores have successively launched the JD.com home platform. As of mid-October, about 500 stores have been launched. (36Kr)
4. Cainiao announced that it would work with national express companies to prepare for Double 11, and for the first time, the express delivery will be delivered to the community in advance.
On October 14, Cainiao announced that it would work with national express companies to officially launch logistics preparations for the 2020 Tmall Double 11 Global Carnival. Cainiao Supply Chain has launched the "Pre-sale Speedy Delivery", which will deliver some pre-sale products to the community in advance during Double 11 for the first time. Consumers can receive the goods immediately once they pay the final payment. "This year's Tmall Double 11 will be a full-factor and full-link digital Double 11." Sun Jian, chief logistics commander of Cainiao Double 11, introduced that Cainiao's intelligent forecast of the supply chain will continue to reduce the merchant's inventory ratio, help merchants use less inventory and make larger sales.
In addition, 10,000 express packaging recycling devices will be added to express delivery sites and Cainiao Stations nationwide, and 70,000 Cainiao Stations nationwide will participate in green packaging recycling in various forms. (Europe)
5. Youku: There are already thousands of experts including Via and others entering the unboxing channel
36Kr learned that on October 14, Youku Unboxing Channel announced that Wang Feifei became a "good product recommendation official", launched the relevant micro variety show "Large Real Box Scene", and the channel page was upgraded simultaneously. Youku Unboxing Channel was launched in September this year, covering more than ten major industries such as fashion, toys, food, and technology, and providing trendy beauty, toy planting, unboxing for dramas, must-see foodies. According to official reports, at present, there are thousands of experts from Youku’s unboxing channel, including Viya, etc. (36Kr)
Internet news
6. Ele.me officially launches the "Presale and Retention" service
On October 14th, today, Ele.me and platform merchants officially launched the "pre-sale and retained goods" service simultaneously. It is understood that users can place orders such as iPhone 12, Huawei Mate40 and other products in advance and pay. Ele.me will lock in the storage space for users, and the merchant will send it as soon as possible after receiving the goods. Ele.me takeaway will deliver the goods to the destination within 2 hours. (E-commerce News)
7. Ant Group responded to "IPO postponement": the listing process is progressing in an orderly manner, without a clear timetable
There are reports that the China Securities Regulatory Commission's investigation has led to the postponement of Ant Group's IPO. In response, an Ant Group spokesperson responded: Ant's listing process is being carried out in an orderly manner in both places. We have no preset timetable, and no speculation about the timetable has no factual basis.
Today, foreign media reported that three people familiar with the matter said that Chinese securities regulators are investigating Alipay's role in Ant Group's IPO (initial public offering) to assess whether there is a potential conflict of interest, which has led to a delay in the date of approval of Ant Group's IPO. (Europe)
8. TikTok and Xigua Video launch the "Knowledge Creator Program"
36Kr learned that recently, Douyin and Xigua Video launched the "Knowledge Creator" incentive plan, which will invest 10 billion in traffic within one year to create 100 high-quality knowledge creators. The person in charge of the plan introduced that from now until November 13, creators will publish knowledge content through the topics of TikTok and Xigua Video #Knowledge Creator, and can participate in the event and make a list. The event also invited Hong Huang, Yu Minhong, Deng Wendi and Li Yongle as members of the expert group to recommend high-quality knowledge creators and provide real-time tutoring. (36Kr)
9. Mafengwo: Zhangye Danxia National Geopark and other scenic spots have seen more than 200% increase in tourism popularity compared with May Day
36Kr learned that Mafengwo tourism big data shows that the scenic spots on the "China's New Secret Land" list generally increased during the "National Day" period. Among them, the tourism popularity of 10 scenic spots, Ejina Populus Eucalyptus Forest Scenic Area, Golmud East Taijiner Lake, Zhangye Danxia National Geopark, Pingtan Island, Fujian, Shaanxi History Museum, Mogao Grottoes in Dunhuang, Gansu, Shengxiang Tianmen in Naqu, Tibet, Rongcheng Swan National Nature Reserve, Xinjiang Bortala Sailimu Lake and Aba Dagu Glacier in 10 scenic spots increased by more than 200% compared with May Day. (36Kr)
Cross-border newsletter
10. ebay will adjust SpeedPAK China's export freight from October 16
According to October 14, eBay recently issued an announcement stating that based on the current changes in logistics costs, from October 16, 2020, Beijing time, SpeedPAK will adjust the freight prices of SpeedPAK and SpeedPAK Mini exported from mainland China and Hong Kong respectively. Sellers can check the specific price and service adjustment information through the Orange Network official website. It is understood that SpeedPAK is a logistics solution jointly created by eBay and Orange Union. Based on the eBay platform policy, Orange Union integrates market logistics resources, including domestic collection, international air freight, import and export customs clearance and overseas delivery networks, and provides international delivery services to customers. (E-commerce News)
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