Chuzhou e-commerce training

　　Chuzhou e-commerce training Taobao customer service encounters all kinds of buyers every day, and each buyer is different. If you want to improve conversion, you must improve service quality, serve buyers in a targeted manner, and solve their doubts. So what should a good Taobao customer service do? The editor of Laogao E-commerce will tell you this. Nowadays, most Taobao sellers, especially small and medium-sized sellers, focus all their energy on traffic. In fact, traffic is just the first step in e-commerce. What can make traffic achieve the greatest value is how to increase conversion rate and customer unit price. In this regard, customer service has an irreplaceable role. Especially when there are thousands of people, traffic becomes more and more expensive, and it is crucial to grasp every traffic well. Next, the editor of Laogao E-commerce will talk about it in detail.

　　Shanghai Xuanming Network Technology Co., Ltd. is a company specializing in the operation of e-commerce circles, focusing on e-commerce connections, information, communication, resource integration, etc.

　　Owned by

　　Laogao’s e-commerce circle - 7 million fans, Weibo e-commerce self-media big V;

　　Laogao E-commerce Club is one of the well-known e-commerce circles;

　　Jinguan Club, high-end e-commerce network circle;

　　Laogao e-commerce tour group-only tour group exclusive to e-commerce people;

　　Laogao E-commerce Classroom-one of small and medium-sized e-commerce practical learning online classroom mind.

　　By 2015, more than 3,000 members with annual sales of more than 10 million have achieved growth and breakthroughs, including: Sunshine Group, Hasen Shoes, Hot Wind, Fuyanjie, Okamoto, Mulinsen Men's Shoes, Luzhou Laojiao, Qianxiancao, Shuangliren, Marie Daijia, Nature Mattress, Woodpecker Men's Shoes, Opp Lighting, etc.

　　The vision of the name: a well-known e-commerce circle

　　The values ​​of proclaimed: integrity, integrity, simplicity and efficiency, pioneering and innovative, united and collaborative

　　The most common thing is students. They will say that they have not yet started working and don’t have much money. Then the customer service can also play the sympathy card, saying that they are also students who have just graduated. The price is already the best, and the price will increase in a few days, etc.

　　"It's cheaper, and I'll introduce my friends to you later." This is the promise-type buyer. First of all, Taobao customer service should agree with their views, and then turn its attention to the quality or discount of the baby, telling the buyer that the baby is of good quality. Now the price of this event is very cost-effective, and it cannot be led by the buyer. When related recommendations, you need to avoid recommending only one product. When customer service recommends one product, consumers face the problem of buying or not buying. When recommending several products, it is a problem of which one to buy. However, it is best not to exceed 3 models when recommending. The more products the better, the better, but pay attention to one degree. Too many products will only make consumers confused and confused about which one to choose. If it is less than 3 models, it can give consumers some choice space but will not affect their purchasing decision too much.