The report shows that this year, the growth rate of online retail sales has shown a downward trend, lower than the global average for the first time, and the decline in service e-commerce has been particularly significant. From high growth to slow growth, there have been even negative growth per month in some cases, which reflects the shortcomings in service e-commerce in business models. Nowadays, most Taobao sellers, especially small and medium-sized sellers, focus all their energy on traffic. In fact, traffic is just the first step in e-commerce. What can make traffic achieve the greatest value is how to increase conversion rate and customer unit price. In this regard, customer service has an irreplaceable role. Especially when there are thousands of people, traffic becomes more and more expensive, and it is crucial to grasp every traffic well. Next, the editor of Laogao E-commerce will talk about it in detail.

Shanghai Xuanming Network Technology Co., Ltd. is a company specializing in the operation of e-commerce circles, focusing on e-commerce connections, information, communication, resource integration, etc.
Owned by
Laogao’s e-commerce circle - 7 million fans, Weibo e-commerce self-media big V;
Laogao E-commerce Club is one of the well-known e-commerce circles;
Jinguan Club, high-end e-commerce network circle;
Laogao e-commerce tour group-only tour group exclusive to e-commerce people;
Laogao E-commerce Classroom-one of small and medium-sized e-commerce practical learning online classroom mind.
By 2015, more than 3,000 members with annual sales of more than 10 million have achieved growth and breakthroughs, including: Sunshine Group, Hasen Shoes, Hot Wind, Fuyanjie, Okamoto, Mulinsen Men's Shoes, Luzhou Laojiao, Qianxiancao, Shuangliren, Marie Daijia, Nature Mattress, Woodpecker Men's Shoes, Opp Lighting, etc.
The vision of the name: a well-known e-commerce circle
The values of proclaimed: integrity, integrity, simplicity and efficiency, pioneering and innovative, united and collaborative
After the order is processed and the order is generated, Taobao customer service must confirm with the buyer whether the receipt information is correct. If there is any error or the buyer wants to modify the delivery address, the customer service will modify it and then send it again for verification. You can also tell the buyer what logistics you are using and let them choose, because some buyers may have a bad impression of some logistics companies and forget to consult, which leads to the buyer having a bad impression of the store after delivery.

Many novice friends don’t know how to read the data. They spend a little, but they don’t have a few orders or even zero transactions. They easily say that they are overturned or that is not reliable. Today we will briefly talk about how to view the basic data and make certain analysis. Problem analysis: First use this software to open it, learn while learning and conduct more experiments. The main image is very important. The positioning of many products refers to the vocabulary produced in other people's homes, which need to be observed and adjusted.