"#Laogao E-commerce Newsletter# [February 18 E-commerce Morning News]" Member-based e-commerce platform Dolphin Home apologized for "cutting orders" for masks; Suning Logistics launched contactless delivery service for unmanned vehicles; Jack Ma Lakeside College issued a suggestion: quickly resume production if conditions permit; Meituan: National in-store catering and local life service merchants are exempt from one month's commission; China Mobile Jianqin: 74,000 5G base stations have been opened, with more than 6.7 million 5G users...
E-commerce newsletter
1. 1688: The first batch of 100 merchant representatives promised "safe contactless procurement"
According to the news on February 17, 1688 said that the first batch of 100 representatives of merchants promised to comply with the "safe and contactless procurement" agreement and use platform tools to support buyers to inspect goods online. It is understood that in order to ensure that buyers can purchase goods safely during the epidemic, 1688 officially launched "Safe Contactless Procurement" last week, supporting online product selection, online bargaining, and online product inspection throughout the process. Buyers can complete the complete purchase process without leaving their homes. (E-commerce News)
2. WeChat Pay opens for free and free self-service cashier large screen application
On February 17, in order to protect the health and safety of cashiers and users, WeChat Pay recommends that users choose to check out more when they come to the store by self-service cashiers, scanning codes, etc. In this regard, WeChat Pay has determined to continue to support self-service cash register scenarios, and free self-service cash register screens to merchants with meet standards. According to reports, supermarkets and convenience stores can apply for the corresponding WeChat payment number every month or day. There are no more than 50 units for the first time, and no less than 2 units can be applied for in a single merchant. Additional applications can be applied after meeting the standards. (Titanium Media)
3. Member-based e-commerce platform Dolphin Home apologizes for "cutting orders" on masks
On February 17, according to the Beijing News, the member-based e-commerce platform "Dolphin Home" was asked by the China Consumers Association to properly handle consumers' orders and refund all fees for unfinished orders due to consumers' complaints about "order cuts". In response, Dolphin Home issued an apology letter saying that all mask orders involved have been fully refunded and each refund user will be compensated with a balance of 15 yuan. At the same time, the platform stated that it will bear corresponding legal responsibilities with the merchants involved in the suppliers and welcomes supervision from all walks of life. (E-commerce News)
4. Suning Logistics launches contactless delivery service for unmanned vehicles
According to Suning Logistics, in order to help fight the epidemic and ensure the safety of Suzhou citizens and front-line couriers, Suning Logistics and Suning Stores have cooperated to form an unmanned delivery guarantee team around the 3-kilometer instant delivery business, and launched the deployment and implementation of the "contactless" delivery service at the end of unmanned vehicles across the country. Suzhou is the first stop for 5G Wolong unmanned vehicles. It is understood that on February 14, Suning Logistics' 5G Wolong unmanned vehicle had delivered its first order in Suzhou. (E-commerce News)
5. Ma Yunhuban College issued a suggestion: Resuming production quickly if conditions permit
According to February 17, Jack Ma sent a suggestion to the students on the lakeside today. This includes that under the premise of ensuring epidemic prevention and safety, enterprises with conditions must resume production quickly or gradually resume production; if there are no conditions, they should also create conditions, practice their internal skills, and prepare to resume production. And you should quickly start internal summary and reflection, see what problems must be reformed, and seize what opportunities there are, and take stock of what you want, what you have, what you have, what you give up and what you insist on, and find the direction from crises and changes. (E-commerce News)
Internet Information
6. Meituan: National in-store catering and local life service providers are exempt from one month commission
On February 17, Meituan announced that based on the previous "seven merchant assistance measures", the commission reduction measures for in-store catering merchants and local life service merchants will be upgraded from Wuhan to the whole country, and the merchant assistance measures will be further upgraded. Among them, starting from February 1, 2020, Meituan In-store will exempt all in-store catering cooperative merchants and local life service merchants from one month, and the commissions generated from February 1 to February 29, 2020 will be uniformly refunded; at the same time, unreleased activities in the same city that have not been released by in-store catering cooperative merchants and local life service merchants can be extended for one month for free. (E-commerce News)
7. China Mobile Jianqin: 74,000 5G base stations have been opened, with more than 6.7 million 5G users
On February 17, at a recent media briefing by the Ministry of Industry and Information Technology, China Mobile Vice President Jian Qin revealed that as of the end of January, 74,000 5G base stations have been opened, and more than 6.7 million 5G package customers have been developed. (Source: China Times)
8. 23 fresh food pickup stores in Hangzhou are launched in Ele.me
Recently, 23 Ele.me fresh pickup stores jointly developed by Ele.me and "Mingkanghui" have been launched in Hangzhou. At present, Ele.me fresh pickup store has 23 pickup points, including Xianfeng Fruit Chongyi Road Pickup Store, Tmall Shop Feiniaoke Convenience Store Super Pickup Store, Binbin Guoyuan Jiangnan Haoyuan Pickup Store, Hualian Supermarket Yueming Road Pickup Store, etc., which are in stable operation, covering Yuhang District, Jianggan District, Binjiang District, Xihu District, and Xiaoshan District. (e company)
9. Xuebao Online: Its cashier provides 1 billion yuan in free payment amount for education and training institutions across the country
On February 17, Xuebao Online announced that its school charging tool Xuebao Cashier will provide a total of 1 billion yuan in free collection amount to 20,000 first-time education and training institutions from February 1 to June 30. During this period, the benefits that can be enjoyed by institutions that open cashiers include a free collection amount of 50,000 yuan through multiple channels (effective for 6 months), a variety of installment plans to help promote orders, and exclusive consultants one-on-one online guidance. (Pinwan)
Cross-border e-commerce
10. Amazon launches new features for FBA sellers to buyers can exchange goods for free
According to Lanhai Yiguan.com, Amazon recently launched a new feature for FBA sellers to enable sellers to better understand consumer returns and guide sellers to quickly check whether Amazon’s compensation is in place. In addition, Amazon also provides consumers with free exchange services. When buyers apply for the service and Amazon warehouses still have inventory, the platform will replace FBA sellers to replace the same product for users. (E-commerce News)
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