#Laogao E-commerce Newsletter# [November 13 E-commerce Evening News]

　　#Laogao E-commerce Newsletter# [November 13 E-commerce Evening News] Is Taobao refund crashed? Tmall Double 11 Organizing Committee: Rumors; 100 million packages have been delivered on Tmall Double 11 for 5 hours faster than last year; after integrating into the Alibaba system in 1919, sales of 150 million yuan; Weibo responded to self-media rectification: self-inspection and self-correction, and actively rectify; Huabei will launch the extended repayment function on December 1...

　　E-commerce newsletter

　　1. Is Taobao refund crashed? Tmall Double 11 Organizing Committee: Rumors

　　According to November 13, recently, several netizens reported that there was an abnormality in the Taobao refund interface after 0:00 on the 12th. Regarding the crash of Taobao and Alipay refund systems, the Tmall Double 11 Organizing Committee issued an announcement called a rumor. According to the Tmall Double 11 Organizing Committee, purchase, refund and payment are a fully related transaction system, and no one of them will be faulty. In addition, Tmall has issued an announcement stating that in order to continue to ensure the smooth purchase experience, the refund process was subject to 10 minutes' flow restriction measures at 0:00 on the 12th, and consumers' after-sales rights will not be damaged in any way. (Yibang Power)

　　2. 100 million packages have been delivered on Tmall Double 11 for 5 hours faster than last year

　　According to November 13, the number of logistics orders for Tmall Double 11 this year is fixed at 1.042 billion. Cainiao data shows that as of around 14:00 on November 13, the 100 million package for Tmall Double 11 in 2018 has been delivered, which is about 5 hours faster than last year. It is reported that Double 11 has only been opened for 8 hours, and 263 cities across the country have signed for it. On that day, more than 100 cities across the country achieved store delivery. Cross-border logistics on Tmall Double 11 has also accelerated significantly. At 9:01 am on the 11th, the customs clearance of import orders exceeded 10 million orders, 10 and a half hours faster than last year. As of 24:00 on the 12th, 251 cities across the country have signed for imported goods placed on Double 11. There have also been a large number of "same-day delivery" in terms of exports. Internet celebrity products such as mobile phones and computers are shipped directly from Cainiao's overseas warehouses located in Russia, France, Spain and other places. (Yibang Power)

　　3. After integrating into the Alibaba Group in 1919, sales of 150 million yuan

　　According to the Double Eleven data provided by 1919, the sales results of this "Double 11" 1919 on the Tmall platform are second only to the Moutai flagship store in the liquor ranking, and the sales of the Tmall flagship store in 1919 exceeded 100 million yuan. Not only that, the Kuaidou App, owned by 1919, sold 47 million yuan. This year, under the premise that alcohol e-commerce does not engage in price wars, innovation in models and services has become the main way for enterprises to attract consumers and manufacturers. (Europe)

　　4. Zhang Yong: China's logistics has entered the 1 billion era

　　On November 13, on the first day after Tmall Double 11 ended, Alibaba Group CEO Zhang Yong led a team to express delivery companies, logistics warehouses and terminal sites in Shanghai and Wuxi to understand the operation of Double 11 logistics. On Tmall Double 11 this year, the total number of logistics orders rose to 1.042 billion, an increase of more than 4,000 times in 10 years. Zhang Yong said that in order to enable 1 billion parcels to be delivered efficiently, it is necessary to rely on the industry-wide coordination to form an intelligent logistics backbone network to deal with it. (E-commerce News)

　　5. Zhao Yuanyuan, the person in charge of Taobao Live: The bonus period has not arrived yet

　　Zhao Yuanyuan, the head of Taobao Live, said in an interview: "Taobao Live is in a period of rapid growth, with a monthly growth rate of 350%. The Taobao content ecosystem already has channels such as live broadcast, short video, headlines, Q&A, and Weitao. It seems that the content structure is already very rich, but Taobao President Jiang Fan still believes that Taobao content ecosystem is in an early stage. As a part of Taobao’s content ecosystem, Zhao Yuanyuan also believes that Taobao live streaming is at the “primary school student level” and the so-called bonus period has not yet arrived. (36Kr)

　　Internet Information

　　6. Weibo responds to self-media rectification: self-inspection and self-correction, and actively rectify

　　On November 13, Weibo issued the "Announcement on Carrying out a special action to clean up and rectify self-media and implement various rectification measures", stating that it will seriously accept supervision from the masses and public opinion, conduct self-inspection and self-correction, actively rectify, and strictly manage. The WeChat platform issued a reply saying that it will strengthen the crackdown and cleanup of illegal content such as politically harmful information, pornography, rumors, title party, plagiarism and infringement, and provide users with a healthier reading space. The first batch of illegal self-media accounts such as "Movie Resource Guide" and "Weight Loss and Fitness Queen" have been closed. (Sina Weibo)

　　7. Wang Xiaochuan: Baidu has another strategy every year, and I don’t think there is anything to be afraid of

　　On November 13, when Sogou CEO Wang Xiaochuan was asked about "I am afraid of Baidu, which has a particularly loud voice in artificial intelligence," Wang Xiaochuan said, "We see that our opponents announce new strategies every year. I think there is nothing to scare me about each year." Wang Xiaochuan said, "Compared with opponents, we have always used one-tenth or even fewer people, but we actually make more innovative breakthroughs." (36Kr)

　　8. Alipay launches the first electronic divorce certificate in the country

　　Jiangxi One-stop Mini Program "Ganfutong" is launched on Alipay. After Jiangxi residents authorized government agencies to perform real-name authentication on Alipay, they can "no need to go" and complete 110 government services in government affairs, medical services, and life payment at home. It is worth noting that among the online electronic documents, the "electronic divorce certificate" is the first in the country! (36Kr)

　　9. Huabei will launch the extended repayment function on December 1st

　　Huabei has previewed the upcoming delayed repayment function on the Alipay APP. According to the trailer information, the delayed repayment function will be fully launched on December 1. The extended repayment guide shows that this function can be used after the payment date of the 1st of each month to before the repayment date of the 10th. Using this feature requires a small fee to move the bill originally scheduled to be paid this month to the next month. (36Kr)

　　Cross-border e-commerce

　　10. As the peak season approaches, Amazon has seen large-scale title blocking incidents

　　The seller revealed that the title of his product was banned by Amazon's system. The products he involved were all popular products sold, and they were blocked and there was no display directly. The order was hanged... According to the feedback from the seller group, many sellers' products listings have been banned in the past two days. Some of the reasons for the banned display are said to be the title exceeding 200 characters, and some say it is a system problem. After verification with official channels, Amazon has indeed recently launched a major rectification of non-compliance in titles at its European site. Amazon's European site clothing, luggage and watch categories are undergoing major title rectification. This rectification is initiated by Amazon's special Listing performance team. Sellers who violate titles will not display the title at the least, and close their account at the worst. (Yien.com)

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