Current location: Home > News > E-commerce Information > 2018 Tmall Double 11 Shipping Announcement: Order Shipping Time Requirements

2018 Tmall Double 11 Shipping Announcement: Order Shipping Time Requirements

2018-10-17

  Tmall Double 11 is coming soon. Double 11 gives everyone the impression that the delivery is very slow. In fact, everyone wants to get the order product as soon as possible. So, what day will the latest delivery time of the merchant? What is the 2018 Tmall Double 11 shipping time announcement? Let’s take a look at how long it will take to ship Tmall Double 11?

  2018 Tmall Double 11 shipping time announcement

  1. Tmall order

  For orders paid by consumers from November 11, 2018 to 23:59:59 on November 17, 2018, merchants (except for virtual category*) must ship before 23:59:59 on November 20, 2018, and for orders paid by consumers from November 18, 2018, merchants (except for virtual category*) must ship within 72 hours , merchants must complete the shipment and ensure that consumers can check the logistics status of the order (packaging, transit, delivery, signing, etc.) within the logistics company system, otherwise the delivery processing will be delayed in accordance with the Tmall Rules.

  2. Tmall International Order

  For orders paid by consumers from November 11, 2018 to 23:59:59 on November 17, 2018, merchants (except virtual category *) must ship the goods before November 20, 2018, 23:59:59 on November 20, 2018 and ensure that consumers can check the logistics status of the order (packing, transit, delivery, signing, etc.) within the logistics company system, otherwise it will be handled in accordance with the "Delayed Shipping" rule of the "Tmall International Terms of Service Rules".

  3. Consumer payment orders from November 11, 2018 to November 17, 2018 at 23:59:59, and special requirements for merchant shipment time:

  1) Customized product shipment time, based on the description of --- Merchant product details page.

  2) Tmall pre-sale products (see "Rules and Implementation Rules for Delayed Shipping" for details) shall be subject to the delivery time displayed by the tool; the delivery time of Tmall International pre-sale products shall be subject to the time of publication of the pre-sale product page.

  3) Furniture and building materials (referring to residential furniture, commercial/office furniture, home decoration main materials, electronics/electrical, basic building materials, decoration design/construction/supervising, hardware/tools, whole-house customization), curtains, curtains, accessories, seat cushions/chair cushions/sofa cushions, if the delivery time has been set through pre-sale tools, the tool display time shall prevail. The two parties shall negotiate with each other in other special circumstances.

  4) Large items of furniture and building materials [referring to large items of bathroom ceramics (bathroom cabinets, toilets, shower rooms, washbasins), floors, ceramic tiles, paints, paints, doors, wires, and basic building materials, products with larger items of more than 0.6 cubic meters or more than 20 kilograms of lamps and security]. If the delivery time has been set through pre-sale tools, the tool display time shall prevail. Others shall be shipped within 20 days from the date of payment by the consumer.

  5) For orders that have been set up with "Appointment Delivery", the delivery time shall be subject to the appointment delivery time selected by the consumer.

  6) Other special circumstances shall be determined by the buyer and seller's own negotiation (such as automobiles, motorcycles, etc.).

  The above is the 2018 Tmall Double 11 shipping time announcement. Generally, merchants will ship the goods within 72 hours. You can pay more attention.


Tags for this article: Back to list
×
×
Privacy Policy
×

Platform Information Submission-Privacy Agreement

· Privacy Policy

No content yet


           

×
Golden Crown Club Membership Application Please do not fill in if your annual turnover is less than 70 million, you are not a corporate decision maker, or a third-party service provider