#Laogao E-commerce Newsletter# [E-commerce Morning News on September 19] Zhang Yong said Alibaba's mother should upgrade: it should operate all regions; Amazon explores new ways to pay cash online shopping; JD Logistics' first 5G logistics park in South China will be launched in Dongguan; Mogujie plans to use three measures to accelerate the development of live broadcast business; Du APP returns require service fees...

E-commerce newsletter
1. Zhang Yong said Alibaba's mother needs to be upgraded: it should operate all regions of users
On September 17, the new Alibaba Chairman and CEO Zhang Yong shared some of his latest thoughts on the future of digitalization. In his opinion, "Today, Alibaba Mom also needs to upgrade, because we need to carry out the entire user operation of the brand and the value mining and construction of the entire life cycle of the brand. This means that the product definition, product operation method, and service system construction method will be completely different." (Tencent Technology)
2. Amazon explores new ways to pay with cash online shopping
On September 19, Amazon launched Amazon PayCode on Wednesday, allowing shoppers to shop online and then use cash to transfer money in any of the 15,000 stores offline in Western Union. The company said the service had been launched in 19 countries and will be launched in the U.S. in the coming weeks. In addition, the company has launched Amazon Cash, where users can deposit cash into their Amazon accounts to shop online. At present, this business can be handled in more than 100,000 offline outlets across the United States. (Titanium Media)
3. Shentong's express service business revenue in August increased by 1.866 billion yuan year-on-year
According to September 18, Shentong Express released the "August 2019 Business Brief" today. The report shows that Shentong Express's express service business revenue in August was 1.866 billion yuan, a year-on-year increase of 34.89%; the business volume was 675 million tickets, a year-on-year increase of 55.57%; the express service ticket revenue was 2.76 yuan, a year-on-year decrease of 13.48%. In the report, it stated that the company's business volume and the growth of express service business revenue in August were mainly driven by favorable factors such as the continued growth of the e-commerce industry and the continuous improvement of the company's service quality. (E-commerce News)
4. JD Logistics’ first 5G logistics park in South China will be launched in Dongguan
On September 18, JD Logistics South China Regional Branch and China United Network Communications Co., Ltd. Guangdong Branch held a signing ceremony for cooperation, announcing that it will carry out the construction of a 5G intelligent logistics park in JD Logistics' "Asia No. 1" warehouse in Dongguan, and create a 5G intelligent logistics joint innovation laboratory. In the future, JD Logistics South China and Guangdong Unicom will also strengthen cooperation in the field of communication technology, integrate advantageous resources of the industrial chain, and combine 5G, Internet of Things, cloud computing, big data, artificial intelligence, AR/VR and other technologies to jointly explore new 5G+ intelligent logistics models. (E-commerce News)
5. Mogujie plans to use three measures to accelerate the development of live broadcast business
On September 18, Chen Qi, founder and CEO of Mogujie, said: "Mogujie plans to continue to accelerate the development of live broadcast business through three key measures. First, continue to strengthen the infrastructure construction of live broadcast business; second, quickly increase the total number of active anchors and the duration of live broadcast content that can be watched; third, help anchors expand diversified monetization methods to better exert KOL's talents and creativity. In the future, Mogujie's live broadcast business will contribute more and more to GMV." (Yibang Dynamics)
6. The service fee is required to return the drug APP
Recently, Mr. Guo, a citizen of Chengdu, bought two clothes on the poison APP. He wanted to return the goods due to personal reasons, but was told by the customer service that the items did not support the return of the goods for seven days without reason. Customer service said that if the customer wants to return the product, it is OK, and a technical service fee of 99 yuan must be paid. According to the official website, the Du APP is a comprehensive mobile Internet platform integrating sports trendy equipment trading, sneaker trendy brand identification, and interactive picture community. According to the method of canceling orders given by the customer service center, the customer will be in the #shopping cooling-off period# within 30 minutes of placing an order. During the cooling-off period, you can contact customer service to cancel the order. After 30 minutes, the platform will charge different fees according to different transaction links. It is understood that before the seller ships, he must pay a penalty of 28 yuan; before the seller has shipped the platform, he must pay a penalty of 58 yuan; before the platform has been shipped, he must pay a penalty of 60 yuan for shoes, 65 yuan for other items, and a packaged logistics service fee; before the platform has shipped, he must pay a service fee of 89 yuan for shoes, and 99 yuan for other items. When the reporter asked whether the collection of liquidated damages was compliant, the customer service said, "This is the platform's rule and cannot be explained." The lawyer said: Online goods sellers should fulfill their seven-day unreasonable return obligation in accordance with the law. (Red Star News)
Internet news
7. Microsoft announces $40 billion stock buyback plan and increase quarterly dividend payments
On September 19, Microsoft said it will buy back up to $40 billion of shares under its new stock buyback program; the company also raised its quarterly dividend by 5 cents to 51 cents per share. Microsoft said in a statement Wednesday that the repurchase authorization has no validity period and can be terminated at any time. So far this year, the company's stock price has risen 36% with a market value of more than $1 trillion. Its previous buyback plan (announced in September 2016) was also $40 billion. (E-commerce News)
8. Douyin assists in the inheritor of intangible cultural heritage to open Douyin account and certification
On September 11, 202 representative inheritors of national, autonomous region, municipal and county-level intangible cultural heritage representative projects from Guangxi Province collectively announced their entry into Douyin and participated in the Douyin publicity and training class organized by Douyin. This training class invited experts from Douyin's production and operation to conduct special training on video shooting and account operation for intangible cultural heritage inheritors, and Douyin assisted in the intangible cultural heritage inheritors to open Douyin accounts and certification. (Yibang Power Network)
9. ofo has quietly moved out of Zhongguancun and is trying new businesses such as smart electric vehicles
Recently, "Tech Planet" visited the office of ofo's office building originally located in Zhongguancun, and found that the building was empty. Ofo has quietly moved out of Zhongguancun. This is ofo's fifth move. In addition, ofo now has more than 200 employees. In addition to its original business, it is also actively trying new businesses such as smart electric vehicles to find a way out. (36Kr)
Cross-border newsletter
10. Russian e-commerce sales increased by 26% in the first half of 2019
Estimated data from research firm Data Insight shows that the Russian e-commerce market maintained rapid growth in the first half of this year, reaching 725 billion rubles (slightly higher than US$11 billion), an increase of 26% compared with the first half of 2018. This data only involves the sales of domestic physical goods in Russia.
In the first half of this year, Russian e-commerce websites processed a total of 191 million orders, a year-on-year increase of 44%, a record high. Data Insight pointed out that the order volume in the first half of this year is comparable to the full year of 2016. (Hugo.com)
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