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Practical information: One picture to handle Tmall customer service training
2018-04-26
Customer service is a representative of the image of the entire company and a reflection of the spirit of a company. Although domestic AI technology is constantly growing, and many people are predicting that customer service will be replaced by customer service robots within 5 years, a warm customer service cannot be replaced by robots. Good customer service can bring substantial improvements in order transaction rate, return rate, user experience and other orders to the store! Therefore, initial customer service training is very important, so next, use a mind map to let you complete all customer service training at one time.