2017 Taobao rules: Malicious harassment rules change!

　　It is common for Taobao sellers to encounter malicious harassment, and Taobao's relevant rules are constantly escalating. Recently, the rules for malicious harassment of Taobao rules have been changed. Let’s follow the editor of Lao Gao Crown Club to learn about the latest Taobao rules!

　　Public announcement on the changes to the 2017 "Taobao Rules" malicious harassment rules:

　　In Taobao platform transactions, Taobao encourages both parties to actively communicate and respect each other to create a relaxed and harmonious trading atmosphere. However, some sellers should not contact consumers properly or contact too often in actual transactions, which can easily cause disgust among others and affect transactions. In order to maintain a healthy and good market order, Taobao plans to adjust the rules of malicious harassment . The seller's contact frequency with consumers is abnormal, and the behaviors that cause consumers to be disgusted will also be included in the platform's control scope. At the same time, in addition to direct evidence from consumers, Taobao will also investigate and identify violations based on big data and various indirect evidence.

　　The change of the rules will be announced on July 18, 2017 and will officially take effect on July 25, 2017.

The key points of this change of the rules are as follows: 1. The " Malicious Harassment " rule 　　of the Taobao Rules adjusts the scope of control and updates the name to "Harse Others"; 2. The "Harse Others" situation distinguishes the severity of the circumstances and takes corresponding measures.

　　From the above rules, we can know that malicious harassment will be severely punished and will deduct points from the store. When all sellers encounter malicious complaints, they must pay attention to keeping Wangwang chat records, etc., and submit the evidence to the waiter.

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