The disappearance of express delivery privacy orders is due to the difficulty of preventing the "insider" without privacy

　　Users' personal privacy issues are being paid attention to by more and more consumers. Previously, major express delivery companies have successively launched privacy bills to protect personal information, but recently some netizens have reported that the privacy bills previously launched by companies including Suning, JD.com, and Cainiao Network have disappeared, and the express delivery bills have become ordinary bills that originally had personal information. In this regard, some companies said that due to the large order volume during the "6.18" period, the area was systematically adjusted, so the page orders may be invisible. However, industry experts said that the current penetration rate of privacy clauses is only 20%, and the recovery of the above-mentioned corporate clauses may also be due to the failure of the pilot.

　　In fact, the most difficult thing to solve in privacy statements is internal management issues. Express delivery expert Zhao Xiaomin once said that from the perspective of confidentiality, privacy slips cannot solve any problem, but only avoids some bad behavioral habits of consumers. However, consumers' own leaks are a small part of the situation. In the true sense, user leaks are generally group, such as information trading within the express delivery company system, including information trading among couriers or hacker intrusion. Only by solving these things can the problem of information leakage be truly solved.

　　Not only the express delivery industry, but many industries have similar leaks. For example, consumers' home purchase information will be traded and sold by illegal intermediaries, and they will receive calls from different needs in different periods in the future. However, the "Interpretation of the Supreme People's Court and the Supreme People's Procuratorate on Several Issues Concerning the Application of Laws in Handling Criminal Cases of Infringement of Citizens' Personal Information" implemented from June 1, 2017 mentioned that buying and selling citizens' personal information is an illegal act.

　　Regarding the security of user information, the solution given by SF Express is to replace it in the form of virtual coding. It is understood that the new version of "Fengmi No. Notice" has begun pilot projects in some regions. In addition to hiding sensitive fields such as original name and phone number, the customer's address information will also be replaced by encoding, and the personal information will be fully encrypted on the express No. Notice. In addition, the links that may be exposed to user privacy data within express delivery companies, including dispatching personnel and customer service, are hidden throughout the process to ensure the security of customer personal information.

　　In the future, SF Express will contact customers through the "one-click call" function of the handheld terminal. What customers will receive will be a virtual number that is uniformly displayed as 95338XXXX. After temporarily rejecting or missing the phone, you can call back this phone directly, which can also contact the dispatcher conveniently and quickly, which is equivalent to hiding the phone number in both directions. When customers receive the documents, they use the "electronic sign-in" function to sign directly on the handheld terminal. There is no need to tear the noodle order by hand. It is both environmentally friendly and safe, and can effectively avoid the hidden dangers of information leakage caused by improper destruction of paper express noodle orders.

　　At present, SF Express is conducting address coding nationwide to replace user specific address information with encoding. In fact, as early as 2012, SF Express launched a value-added service for some customers. The name and phone number of the courier waybill recipients are blocked through the "*" number, and the dispatcher obtains customer-related information by scanning the waybill.

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