On April 7, the Alibaba Group’s Integrity and Compliance Department issued a penalty announcement today, announcing the permanent closure of 36 merchant stores on the platform that seek benefits by improper means.
It is disclosed that from February 2016 to the present, a total of 36 stores on Alibaba’s platforms have been permanently closed for improper means of seeking "care" by the waiter. These stores tried to seek improper benefits through "unspoken rules" or even illegal and criminal means, which violated the principle of honest business and were permanently closed in accordance with the rules. If the circumstances are serious, they were held legally responsible.

A relevant person in charge of the Integrity and Compliance Department of Alibaba Group introduced a typical corruption case today. Both the merchants and the waiter were sentenced, hoping to learn from it. It is reported that in order to give priority to the platform activities, the merchant bribed Alibaba waiter who was responsible for the review through the intermediary. He was caught by Alibaba Big Data just after "cooperating". The integrity department immediately intervened in the investigation and reported the case. In November 2016, the Yuhang District Court made a verdict, saying that the merchant, the intermediary and the waiter all committed crimes and were sentenced to fixed-term imprisonment.
Alibaba stated in the announcement, "Alibaba has zero tolerance for corruption. For merchants who attempt to take shortcuts, take loopholes, seek benefits through improper means, and challenge the bottom line of integrity, we will firmly exclude them from the e-commerce ecosystem and never cooperate! For those employees who do not stick to the bottom line of integrity and seek personal gain, we will firmly remove them from the company and never hire them!"
According to a relevant person in charge of the Integrity and Compliance Department, Alibaba Group currently has nearly 50,000 employees, distributed in many places in China and overseas. The culture of integrity and integrity and business codes are necessary assessment items every year. In addition to the high-pressure red line of laws and regulations, even if gift gifts are given out of "business practice", Alibaba also has strict regulations: employees should refuse in person and report to the company as soon as possible; for gifts that cannot be returned, the company will use them for public welfare donations. In 2016 alone, Alibaba employees applied for more than 5,300 gifts, including a bag of non-cash symbolic gifts such as apples.
The person in charge emphasized that once a merchant discovers any violations of Alibaba employees, he can report it through the integrity reporting platform (jubao.alibaba.com) at any time.
He also reminded that rumors about Alibaba's "waiter" unwritten rules appear on the Internet from time to time. Most of the investigations are "fake" scams. He hopes that businesses will not believe the so-called "former employee agents" and "insiders". Alibaba will also closely cooperate with the police to investigate retrospectively to strictly prevent such fraud cases from happening.
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