#Laogao E-commerce Online Information# Are you buying train tickets for the New Year at home? After the real-name train tickets were made, third-party platforms have launched train ticket grabbing services. Just spend some money, it can make buying tickets easier. All sold-out tickets on the official website can be increased on third-party platforms.
Reporter's experience: Sold out tickets on the official website, third-party platforms can grab tickets with a price increase
Yesterday, the reporter tried to buy a ticket on the APP of the three websites "Quara Travel", "Ctrip Travel" and "Elong Travel". The departure time is January 25. The second-class ticket price is 281.5 yuan for train D379 from Hangzhou East to Xiamen North. The departure time is 08:13 in the morning. At present, all tickets for this train have been sold out on the official website of 12306.
On "Where to Travel", although all seats show "no tickets", next to each seat, there is a "Ticket Grab" button that can be clicked. The ticket grabbing time is at the latest at 7:00 am on January 25. The ticket grabbing speed is divided into three levels: the high-speed ticket grabbing is 20 yuan, with a success rate increase of 50%; the extreme speed ticket grabbing is 30 yuan, with a success rate increase of 80%; there is also "Low-speed ticket grabbing", which means normal queueing. There is a column behind this option: the speed is slow, and the number of people grabbing tickets may be queued when there are many people grabbing tickets.
After checking the desired ticket grabbing speed, there is another option that is "one-on-one ticket grabbing". According to the explanation, this is a multi-channel ticket grabbing, exclusive to VIP, dedicated person is responsible, and priority issuance. However, an additional 50 yuan is required. If you check all ticket grabbing services, the maximum ticket price for second-class seats will be 361.5 yuan.
On "Ctrip Travel", according to the speed of ticket grabbing, the price of high-speed ticket grabbing is 20 yuan per copy, showing that the success rate of ticket grabbing is 49.2%, while the success rate of ticket grabbing is 30 yuan per copy, and the success rate of ticket grabbing is 55.2%. In addition, there are also low-speed ticket grabbing without price increase, but it is marked as "low success rate", and the success rate of ticket grabbing is only 30%.
Compared with the previous two websites, "Elong Travel" is more obscure. Its ticket grabbing service is covered in the "Traffic Accident Insurance" package, for everyone to choose freely. Buy a "Traffic Accident Insurance" of 20 yuan per share, corresponding to "Quick Ticket Grab", purchase a "Traffic Accident Insurance" of 30 yuan per share, corresponding to "Highway Ticket Grab", purchase a "Traffic Accident Insurance" of 50 yuan per share, and corresponding to "Supreme Ticket Grab". The higher the package price, the better the ticket grabbing service you can enjoy.
Website explanation: The ticket grabbing service is voluntarily and does not violate the rules
For the ticket grabbing service of third-party websites, the reporter called these three websites respectively. Staff all said that the train ticket ticket grabbing services they provide are in compliance with the regulations because these services are chosen by passengers themselves and are not purchased for compulsory purposes, and the ticket grabbing services will continue and no notice of adjustment of services has been received.
The staff of "Quara Travel" said that the success rate of purchase of ticket grabbing services at different prices is different. "The higher the price, the priority will be for you to grab, and the higher the success rate will be. One-on-one ticket grabbing. The backend will provide one-on-one service, which is the highest level of ticket grabbing services."
The staff of "Elong Travel" also confirmed that "if passengers who place orders at the same time at the same time, the higher the level of the traffic accident insurance package they choose, the ticket robbery service will be given priority."
The staff of "Ctrip Travel" said, "In order to meet the travel needs of the majority of passengers, different levels of ticket grabbing packages are launched for passengers to choose from." In addition, red envelopes for ticket grabbing during the Spring Festival travel rush will be distributed to users, and the ticket grabbing function will be encouraged.
So, from a technical analysis, will the ticket grabbing function provided by the website cause uneven resource allocation? Network technicians analyzed that generally speaking, similar ticket grabbing websites use the system to perform 24-hour uninterrupted "monitoring" of ticket sources.
All ticket grabbing websites are ultimately connected to the 12306 platform. If the ticket-grabbing website keeps running, it will inevitably occupy the network channel, causing passengers who purchase tickets to be stuck in the network, slow down the speed, and even unable to open the website. After all, human speed cannot rob the machine.
Lawyer says: Ticket grabbing websites are suspected of illegal operation, disrupting fair competition
What do legal professionals think about ticket grabbing services on third-party platforms? Chen Songtao, director of Zhejiang Fengguo Law Firm, believes that this kind of "online scalper" is just a more advanced method - to put it bluntly, just cheat. "Many people are not easy to get tickets on regular ticket purchase websites. They can be easily handled, which means that this is indeed effective."
From a policy perspective, one of the major reasons why the country implements a real-name train ticket system is to prevent reselling tickets. "This kind of behavior is inconsistent with the original intention of the real-name system. I think this behavior has exceeded the business scope of the website and is suspected of illegal operation because it provides paid services. This service is prohibited by the state and disrupts market order. You charge service fees, but it interferes with other people's opportunities for fair competition."
As for the service format, some clearly mark the price, while others present it as similar to purchasing "traffic accident insurance", which shows that some websites themselves are "confident". "If you know how to play the edge, how can you really be legal and compliant, why not just mark the price?"
Chen Songtao suggested that relevant departments should issue corresponding documents to regulate the ticket grabbing behavior of these websites.
In this regard, the relevant person in charge of the 12306 website also accepted an interview with reporters and said that they have never cooperated with any third-party platforms. "Third-party platforms are connected to the 12306 platform through relevant technologies to purchase tickets, and we do not authorize them. When selling tickets, it is impossible to tell whether the ticket purchase behavior was operated by the passengers personally or connected by other websites."
The person in charge also said that at present, the railway public security and relevant departments are also further coordinating and handling this issue and studying how to regulate this behavior.
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