#Laogao E-commerce Newsletter# [March 8 E-commerce Morning News Brief] 1. Jack Ma: #Sell a fake item and detained for seven days#Make one item to be sentenced; 2. CPPCC members support Jack Ma: more counterfeit and shoddy offline products; 3. The "Electric Zebra" shared electric car was stopped due to unlicensed speed; 4. Meituan Dianping sued self-media for spreading rumors and claimed 10 million yuan; 5. Liu Qiangdong spoke on Weibo: E-commerce is not a lawless place.

The latest Hurun Global Rich List in 2017 is released. The list shows that a total of 23 newcomers have entered the top 100 this year.

As the saying goes, customers are God, and so is doing Taobao. Every customer is a valuable resource for online stores. In this industry, people often say that it is better to maintain an old customer than to develop ten new customers. A large number of new customers can bring profits to the store. Repeated purchases by old customers are conducive to establishing reputation for the store. Therefore, it is very important for opening an online store to maintain old customers. How can Taobao maintain old customers? Online shopping is not like physical transactions, and it is impossible to communicate face to face, so online communication is very important. You must not only show enough attention to customers, but also learn some skills to retain customers.

#Laogao E-commerce Newsletter# [March 7 E-commerce Evening News Brief] 1. Jack Ma responded to anti-counterfeiting: #Control counterfeit goods like control drunk driving#; 2. The Lotte incident fermented, and CR Vanguard removed Lotte products overnight; 3. A man in Tianjin #live broadcast threw shared bicycles into Haihe#; 4. Taobao upgraded to prevent and control malicious harassment, reduced the number of complaints by 1.5, and increased the penalty rate by 40 times; 5. Hangzhou officially issued local cross-border e-commerce regulations.

Whether boycotting Lotte Mart or reducing Chinese tourists to South Korea by 60% or 70% is never the focus of the problem. Everything is just a small episode in the game between China and the United States.

#Lao Gao E-commerce Newsletter# [E-commerce Morning News on March 7] 1. RT-Mart removes Lotte brand products from all the products, stops selling and returns; 2. NPC representative Han Yuchen called for attention to the real economy and questioned that online stores do not pay taxes; 3. #SF Express couriers have no five insurances and one fund# to attract discussion; 4. Liu Qiangdong also stated: JD.com's fresh food is mainly for next-day delivery? 5. Alibaba increases its holdings in Paytm to grab the Indian e-commerce market.