#Laogao E-commerce Newsletter# [E-commerce Morning News on August 2]

Morning information:

1. JD.com plans to acquire Yonghui with full capital? Official reply: There is no intention at present;

2. When Tencent meeting starts selling advertisements, you can insert coupons and jump to the mini program mall;

3. The manual customer service service time of Kuaishou e-commerce is adjusted to 8:00-24:00;

4. Tencent’s virtual social APP “M8” may start testing this month;

5. The Amazon responsible person dashboard will be merged with the compliance dashboard;

...

Lao Gao provides everyone with the latest and most valuable Internet and e-commerce information every day.

E-commerce newsletter

1. The special project of "Renewing Intangible Cultural Heritage-Jingdezhen Station" for Douyin e-commerce intangible cultural heritage industry belt is launched

On August 1, the Douyin e-commerce intangible cultural heritage industry belt support special "Renew Intangible Cultural Heritage - Jingdezhen Station" was launched from August 1 to August 12. Through various measures such as excavation of intangible cultural heritage good objects, tracing the source of knowledge, and platform business linkage, we will enter the intangible cultural heritage ceramic skills, help the development of Jingdezhen's intangible cultural heritage industry and enhance the "self-producing" ability of the intangible cultural heritage industry. Experts and users will experience the intangible cultural heritage culture that has been passed down for thousands of years in the Douyin e-commerce "Renew Intangible Cultural Heritage" event. At the same time, the expert broadcast will also divert more interest traffic to the intangible cultural heritage product page, promote the Jingdezhen intangible cultural heritage brand, and activate the economic value of intangible cultural heritage inheritance skills. (Douyin e-commerce marketing observation)

2. The manual customer service service time of Kuaishou e-commerce is adjusted to 8:00-24:00

On August 1, Kuaishou E-commerce announced that the platform's manual customer service service hours will be upgraded and adjusted from 00:00-24:00 to 8:00-24:00 every day, and will be officially implemented from August 9. Kuaishou E-commerce said that the platform will better ensure smooth service for merchants during manual service hours. During non-human customer service hours, merchants can also contact self-service and intelligent customer service through the customer service center to provide uninterrupted services. (Kuaishou E-commerce)

3. Tencent meeting starts selling ads, you can insert coupons and jump to the mini program mall

On August 1, Tencent Advertising released a news report that Tencent’s conference advertising capabilities were officially launched, providing various forms such as splash screen advertising, waiting room advertising, easter eggs, conference details pages and personalized virtual backgrounds.

In addition to brand advertising before the meeting and during the meeting, Tencent also inserts coupons and direct jump to applet/mall links after the meeting. The link design is suitable for brand new product launch promotion, hot product sales, IP marketing, etc.

It is said that several brands have launched Tencent conference advertisements, such as Luckin Coffee, Sugar-free Sprite, Costa, and Coca-Cola. Tencent Advertising said that the advertising space has been fully launched and will explore more abundant marketing methods in the future. (Yibang Power)

Internet news

4. Counterpoint: China's smartphone sales fell by 4% year-on-year in the second quarter of 2023

According to August 1, Counterpoint's monthly mobile phone sales report showed that in the second quarter of 2023, China's smartphone sales fell 4% year-on-year, the lowest level since 2014. Among major OEMs, vivo regained its leading position and occupied 17.7% of the market share. OPPO (including OnePlus) and Apple performed comparable in the second quarter, each accounting for 17.2% of the market share. Apple, Huawei and realme achieved positive year-on-year growth. Thanks to the expansion of product supply, Huawei smartphone sales increased by 58% year-on-year. Apple's leadership in the high-end market remained unmoved, with sales increasing by 7% year-on-year. (Science and Technology Innovation Board Daily)

5. Tencent virtual social APP "M8" may start testing this month

On August 1, Tech Planet learned that Tencent is developing a social APP called "M8", created by the QQ team. It is positioned as a map-based virtual social product, focusing on the social track of young people. According to sources, the product may be tested in August. Tech Planet found through product test screenshots that compared with previous products, the M8 has relatively novel design style and gameplay. In terms of login method, M8 supports QQ login, mobile phone number login and WeChat login. After logging in successfully, you will enter the map interface, similar to the once popular map social product "Zenly". (Tech Planet)

6. DHL Group's revenue in the second quarter was 20.1 billion euros

According to data disclosed by DHL Group on August 1, the company's second-quarter revenue was 20.1 billion euros; operating profit was the same as in the first quarter, at 1.7 billion euros; and free cash flow was 450 million euros. EBIT guidance for 2023 was raised to 6.2 billion to 7 billion euros (formerly 6 billion to 7 billion euros). The e-commerce sector revenue in the second quarter was 1.5 billion euros, down 0.3% from the same period last year. Excluding the negative currency impact of 31 million euros, the growth rate is 1.8%. EBIT of the sector fell from €109 million to €78 million, mainly due to rising costs and continued investment in network expansion. For 2025, the group confirmed its interim earnings forecast of more than 8 billion euros. (E-commerce News)

7. JD.com plans to acquire Yonghui in full? Official reply: There is no intention at present

On August 1, it was reported that JD.com plans to acquire Yonghui Supermarket with full capital, and preliminary communication has been conducted and no agreement has been reached yet. In response, JD.com responded that it does not have this intention at present. It is reported that JD.com tends to acquire all-in-owned acquisitions to gain control of Yonghui, while Yonghui prefers to accept pure financial investments from JD.com. (Interface News)

8. Uber's revenue in the second quarter of this year is US$9.2 billion in total orders

According to August 1, Uber released its second quarter financial report for 2023 as of June 30. According to the financial report, Uber's second-quarter revenue was US$9.2 billion, a year-on-year increase of 15%. Net profit attributable to Uber was $394 million, compared with a net loss of $2.6 billion in the same period in 2022. If the impact of exchange rate changes is not included, it will increase by 18% year-on-year. Among them, the total number of online ride-hailing service orders was US$16.7 billion, an increase of 25% year-on-year. Europe, Africa and the Middle East revenue was US$2.412 billion, a year-on-year increase of 31%. Uber expects total orders to reach $34 billion to $35 billion in the third quarter of 2023; adjusted EBITDA will reach $975 million to $1.025 billion. (Sina Finance)

9. SF Holdings: Cumulative repurchase of about 10.49 million shares, with a total repurchase of about 500 million yuan

On August 1, SF Holdings issued an announcement in the evening stating that as of July 31, 2023, the company has repurchased about 10.49 million shares of the company through a special securities account for centralized bidding, with a total repurchase amount of about 500 million yuan. The number of repurchases accounts for 0.21% of the company's current total share capital, and the average transaction price is 47.7 yuan per share. (SF Holdings)

Cross-border newsletter

10. Amazon responsible person dashboard will be merged with the compliance dashboard

On August 1, Amazon Europe website issued an announcement stating that the person in charge will be merged with the compliance dashboard starting from August 23, and sellers can handle more compliance requirements in one place after the merger.

It is understood that during the migration process, the ASIN listing in the person in charge dashboard will be automatically added to the compliance dashboard that manages your compliance status, and its compliance statuses are: completed, no longer requested, or not submitted. (Seller's Home Morning News)