#Laogao E-commerce Newsletter# [E-commerce Evening News on December 29]

Evening information:

1. Zhang Yong sent another letter from all Alibaba Cloud staff: Strictly criticize work style and require customer trust to be regarded as life;

2. Yu Minhong: You must withdraw from New Oriental’s specific affairs within ten years;

3. Douyin e-commerce revised the seven-day no-reason return service specifications;

4. Shopee plans to further increase the GMV, revenue and parcel number of Polish market next year;

5. WeChat Search Yisou released the report "What to search with WeChat in 2022"...

Lao Gao provides everyone with the latest and most valuable Internet and e-commerce information every day.

E-commerce newsletter

1. Kuaishou e-commerce upgrades consumer privacy information encryption

On December 29, Kuaishou E-commerce issued an announcement stating that in order to further improve the security of user privacy information, Kuaishou platform no longer supports merchants with L0 levels and below to decrypt orders through the three-party software service provider interface since December 29. It only supports merchants to view order information through the Kuaishou store entrance page. The daily check limit and other decryption rules remain unchanged. Merchants are advised to know and switch to Kuaishou electronic order and official order/send tool as soon as possible to deliver cipher text. (Kuaishou Merchant Service)

2. Douyin e-commerce revised the seven-day no-reason return service specifications

On December 29, Douyin e-commerce released a 7-day no-reason return service specification. Consumers can initiate a "7-day no-reason return" application for products that support "7-day no-reason return" and meet the intact standards within 7 days after signing for the product logistics. Consumers who choose to return without reason should issue a return application to the platform merchant within 7 days from the date of receipt of the product. This specification came into effect for the first time on July 3, 2019 and was the latest revision on December 29, 2022. (Tiktok E-commerce Learning Center)

3. Adjust the rules for industrial experts to choose the Spring Festival period

According to December 29, the 2023 Lunar New Year is coming. In combination with the changes in sellers' operating time, in order to protect buyers' shopping experience and the trading order of the 1688 market, the 1688 Industrial Market has adjusted the relevant rules for industrial experts to select goods during the 2023 Spring Festival. Specifically, the rules for selecting potential products for industrial experts: the business opportunities for selecting potential products for industrial experts will be extended to March 1, 2023 and February 1, 2023 will be updated to March 1, 2023; the mechanism for selecting and replacing products for industrial experts: the system will not be replaced by products that do not meet the assessment indicators on January 1, 2023 and February 1, 2023, and will be extended to March 1, 2023. (1688 platform rules)

4. Zhang Yong sent another letter from all Alibaba Cloud staff: Strictly criticizing work style requires customer trust as life

On December 29, after a letter of all employees announced the personnel change information, on the afternoon of December 29, the reporter learned from an insider of Alibaba that Zhang Yong, chairman of the board of directors and CEO of Alibaba Group, sent a second email to Alibaba Cloud employees as president of Alibaba Cloud Intelligent, with the content far stricter than the first one. Zhang Yong emphasized, "Our business type determines that we must regard customer trust as life. Once trust is missing, customers can leave us at any time." He repeatedly emphasized stability, security, and trust in the email, and asked Alibaba Cloud to improve its working methods, service methods for customers, risk identification and processing methods, etc. (Economic Observation Network)

5. Tmall International launches the Imported New Year’s Goods Street

On December 29, the 2023 Chinese New Year of the Rabbit has entered the countdown, and Tmall International officially launched the "Imported New Year's Street". Search for "Diplomatic officials to market to the Chinese New Year" on Taobao and Tmall APPs and you can enter the streets of imported New Year's goods. Nearly one million rabbit New Year products from 80 countries around the world, including New Zealand honey, Scotch whiskey, Norwegian health products, Austrian Swarovski crystal, Danish cookie gift box, Thai durian bird's nest, etc., have been put on the shelves and will be officially sold at 20 o'clock today. In addition to traditional imported special New Year goods from various countries, overseas merchants and brands also customized "Rabbit Year Limited" and "New Year Gift Boxes" for the Chinese Spring Festival. (Webmaster's Home)

Internet news

6. Yu Minhong: You must withdraw from New Oriental's specific affairs within ten years

Yu Minhong said that life will be limited in the future. If God is generous to me and my time is my life, I think there will be 20 years of clear mind and healthy life in the future, but I don’t want to have 20 years for the time being, but I think about 10 years first, until I get 70 years. I will be in New Oriental in the past ten years, and I must be in a playful mindset, not a utilitarian mindset. Whether New Oriental can succeed in the future depends on my successor and New Oriental's management team. (Old Yu gossips)

7. Yaowang Technology: Chairman Xie Rudong reduced his holdings of 18.2 million shares of the company

On December 29, Foshan Yaowang Technology Co., Ltd. announced that it had received a notice from Xie Rudong, the company's shareholder and chairman, that Xie Rudong reduced his holdings of 18.2 million shares of the company's shares through bulk transactions on December 27, 2022, accounting for 1.997% of the company's total share capital due to repaying his own debts and industrial investment needs. According to the company's official website information, Hangzhou Yaowang Network Technology Co., Ltd. is a comprehensive technology enterprise with live broadcast as the core. It was established in Hangzhou in November 2010. It was deployed in the live e-commerce field in 2018 and completed capitalization and listed on the A-share market in the same year. (Official Yaowang Technology)

8. WeChat Search Yisou released the report "What to search with WeChat in 2022"

On December 29, WeChat Souyisou released the video and data report "What to search with WeChat in 2022", presenting the 2022 hot events and changes in user search volume, and showing the concerns and search needs of WeChat users in the context of the epidemic in multiple dimensions. The report shows that the epidemic has made onlineization the norm, and sports, music, learning and technology have become the source of people's motivation to improve. According to WeChat search data, the search volume of "health code", "itation code", "nucleic acid testing" ranks in the top 20 in the year. With the adjustment of travel and prevention and control policies at the end of the year, the search volume of drugs such as "ibuprofen" has also increased sharply. (China Radio and Television)

Cross-border newsletter

9. eBay releases 2023 Automobile and Motorcycle Parts Overseas Strategic Category

On December 29, eBay released its strategic category of auto and motorcycle parts overseas in 2023, helping Chinese sellers and auto and motorcycle parts manufacturing companies to plan 2023 high-potential categories in advance and seize the development opportunities of cross-border e-commerce to explore overseas markets. It is understood that the auto and motorcycle parts category is one of the most advantageous categories on the eBay platform and one of the fastest-growing sales of sellers in Greater China. According to data from the eBay platform, sellers in the Greater China region of the eBay platform have achieved high growth for many years in the four markets of the United States, Germany, the United Kingdom and Australia with their supply chain advantages and best-selling models recommended by the eBay platform. (eBay)

10. Shopee plans to further increase the GMV, revenue and parcel quantity of Polish market next year

On December 29, Shopee Polish Business Development Director Michal Tykarski announced that Shopee plans to further increase its Polish market GMV, revenue and parcel quantity in 2023. Tykarski pointed out that the Polish e-commerce market in the second half of 2022 is more dynamic than in the first half of the year, and product prices are rising rapidly due to high inflation and rising energy costs. From the perspective of sellers selling in the Polish market, it is very important to strive to automate internal processes in the company in order processing and logistics transportation, which helps reduce costs. (Yien.com)