Evening News: Taobao added a new "lightning return" timeout rule to take effect on October 17; Tmall International's technical service fee rate was raised to 3% and took effect on October 17; ByteDance's Mutong Technology sued Tencent for commercial slander for the final trial and received a compensation of 220,000 yuan; SF Express International E-commerce Express officially launched the Singapore-Malaysia-Thailand service; Shopify launched retail hardware POS Go to help sellers complete sales...
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E-commerce newsletter
1. Taobao updates shipping time requirements in areas affected by the epidemic
According to October 10th, Taobao today released an announcement on the adjustment of shipping time requirements for areas affected by Taobao's epidemic. The announcement stated that due to the COVID-19 epidemic in some areas, the shipment time of sellers has been affected to varying degrees. In order to help affected sellers spend their time smoothly, Taobao has made special regulations on delivery time. For orders in areas ended due to the epidemic, the goods must be shipped before the deadline of the notice and handed over to the logistics company to pick up the parts. (Taobao Rules Center)
2. CITIC Securities: Maintain Alibaba's "buy" rating, with a target price of HK$141
CITIC Securities believes that since 2022, the Internet industry policies have continued to send positive signals, and combined with the expectation of fundamental repair in fiscal year 2023, the company's valuation suppression is gradually eased, and it remains optimistic about its continued lead in China's digitalization process. The report said that recently, Tmall, Alibaba Mom, Taobao Live, Taobao, etc. have successively released the 2022 Double 11 event rhythm and gameplay strategies, and the registration for Tmall Double 11 merchants was officially launched on September 26. Overall, this year's Tmall Double 11 will focus on improving consumer experience, content construction and support from small and medium-sized merchants. (Zhitong Finance)
3. Taobao adds a new "lightning return" timeout rule to take effect on October 17
The change in the rules was announced on October 10, 2022 and is expected to take effect on October 17, 2022 and gradually become gray. After the change, if the transaction product supports 7-day unreasonable return, when the buyer initiates a subjective refund reason and meets the 7-day unreasonable conditions, such as: wrong size shot/dislike/bad effect, etc., for buyers with good transaction integrity records, enjoy the "lightning return" rights: that is, after the buyer applies for a return refund, the system defaults to the buyer's refund application and enters the return procedure. (Taobao Rules Center)
Internet news
4. ByteDance's Mutong Technology sued Tencent Commercial for slandering for final trial and received 220,000 yuan in compensation
According to news on October 10, Tianyan Check information shows that the final judgment of the commercial slander case between Tencent Technology Co., Ltd. and Shanghai Mutong Technology Co., Ltd. was recently announced. Tencent constituted commercial slander and ordered it to compensate the plaintiff Shanghai Mutong Technology Co., Ltd. for a total of 220,000 yuan in economic losses and reasonable expenses, and clarified the relevant parties in writing about the commercial slander involved. (Tianyan Check)
5. Taobao 88VIP may be connected to Tencent Video Membership before Double 11
It is worth noting that as of press time, neither Taobao nor Tencent Video has responded to the issue of opening up rights and interests. Public information shows that Taobao 88VIP members have been online since 2018. If users are naughty, they can purchase the membership annual card at a price of 88 yuan. As of the beginning of 2021, Taobao 88VIP has covered many rights and interests such as Youku annual card, NetEase Cloud Vinyl annual card, Ele.me annual card, Fliggy money-saving card, Hilton silver card, Marriott gold card, and 15% off for shopping. (36Kr)
6. SF Express International E-commerce Express officially launches Singapore, Malaysia and Thailand services
According to the news on October 10, SF Express official website announced today that starting from October 10, 2022, SF Express International E-commerce Express will officially launch services to Singapore, Malaysia and Thailand. Customers can use prepayment or monthly payment to send packages weighing within 30 kg to Singapore, Malaysia and Thailand, and they can also choose to pick up the packages from more than 1,000 pickup points in the local area. It is worth mentioning that SF Express South China Airlines Hub (Guangzhou) has been officially put into operation recently, with its radiation range including air express delivery in the western Pearl River Delta and western Guangdong, and strives to build the express delivery center with the highest operating efficiency in China. (SF Express official)
Cross-border newsletter
7. Shopify launches retail hardware POS Go to help sellers complete sales
On October 10, Shopify recently launched its latest retail hardware POS Go, allowing merchants of any size to flexibly provide a new in-person shopping method. Data shows that in the first half of 2022, sales of merchants using Shopify sales points increased by nearly 60%. At the same time, merchants can view sales, analytics and inventory on POS Go from various channels through Shopify, and all content will be automatically synchronized in their business. With Shopify POS, retailers can view detailed product information, customer notes and purchase history, and merchants can also create shopping carts in the store and then email them to customers for later completion. (Shopify official)
8. Yibao Payment and Jiangsu Bank reach strategic cooperation on cross-border payment business
On October 10, the official account of Yibao Payment announced that Jiangsu Bank and Yibao Payment recently signed a comprehensive strategic cooperation agreement in Nanjing. The signing of this agreement marks the deepening of cooperation between the two sides and entering a new stage of development together. According to reports, Jiangsu Bank and Yibao Payment have started cross-border payment cooperation in 2020. The cross-border payment settlement system tailored for Yibao Payment can process massive transaction data more efficiently and carry a larger transaction scale. At the same time, with the in-depth cooperation between the two parties in the cross-border e-commerce field, it will provide rich financial ecological solutions for upstream and downstream enterprises. (Popular News)
9. PingPong announces launching Amazon event at the end of the year
According to news on October 10, Amazon launched a new entry policy at the end of September, and its support was further improved, with diverse benefits covering all stages from registration to operation and order placement. In response, PingPong launched the Amazon special event at the end of the year "Billion Ping to the end, "Horse" hit the order". Specifically, the event time is from October 10 to October 23, 2022, and the event platform is Amazon. Each time a merchant invites a friend to bind a new platform store in the PingPong background and passes the review, both the inviter and the invited party can obtain a free cash withdrawal coupon of US$30,000 in the PingPong platform. (PingPong official)
10. The technical service fee rate for other categories of Tmall International has been raised to 3%, effective on October 17
The notice stated that in order to further improve the qualification review requirements for Tmall International merchants, Tmall International will update the technical service rates for other categories of the "Tmall International Qualification Standards". These rules will be announced on October 10, 2022 and will come into effect on October 17, 2022. According to the "Tmall International Tariff Standards", the composition of Tmall international tariffs includes deposit, annual technical service fees, and real-time deduction of technical service fees. (Tmall International Rules)
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