#Laogao E-commerce Newsletter# [February 24 E-commerce Morning News] Taobao’s new fresh food products dispute handling standards; Suning.com adjusts the “Dajuhui Channel Transaction Service Fee Rate”; Network Connection: The amount of online payment transactions during the Spring Festival reached 4.98 trillion yuan; Amazon Japan Station launched the “nearest area delivery” function; Baidu Map Spring Festival travel data: The national return peak appeared on the sixth day of the first lunar month...
E-commerce newsletter
1. Specifications for handling disputes between Taobao's newly added fresh food products
On February 23, the "E-commerce Daily" learned that Taobao recently issued the "Taobao Platform Fresh Product Dispute Handling Standards" and the Public Notice on Changes to Related Rules (hereinafter referred to as the Announcement).
The announcement stated that in order to protect the rights and interests of buyers and sellers, maintain market order, and help everyone better resolve disputes in the transaction process of fresh food products, Taobao will add the "Taobao Platform Fresh Food Product Dispute Handling Standards" and make corresponding adjustments to the "Taobao Platform Special Commodity/Transaction Dispute Handling Rules" and the "Implementation Rules for Special Evidence of Fresh Food Products".
The announcement shows that the main changes to this rule are: clarifying the situations in which no return or exchange of goods is allowed due to buyers' reasons; in response to the problem of rot and deterioration, the time limit for evidence is extended to 48 hours, and the special time limit for evidence that cannot be judged by the appearance is added; the compensation for rot, size difference, and weight shortage is changed to three levels and the corresponding compensation amount is adjusted, and the judgment scenarios and standards for rot and sperm flow are added; new examples of buyers' pictures to provide evidence are added.
The change of the rules will be announced on February 7, 2021 and will officially take effect on February 22, 2021. (E-commerce News)
2. Suning.com adjusts "Dajuhui Channel Trading Service Fee Rate"
On February 23, the "E-commerce Daily" learned that Suning.com issued an announcement on the adjustment of the "Dajuhui Channel Trading Service Fees and Rates" (hereinafter referred to as the announcement) on February 22.
The announcement stated that in order to better provide high-quality marketing product services to merchants, encourage merchants to participate in and experience marketing product activities, and help merchants grow, each sub-channel of Dajuhuixia provides phased promotion discount rates for some categories. At the same time, in combination with industry development and standards, the rates of some categories have been revised. From March 1 to March 31, the transaction service fee rate of Dajuhui Channel will be adjusted. Acts that occur before the date of the entry into force of these rules shall be subject to the rules at that time; if they occur after the date of the entry into force of these rules, these rules shall be subject to the date of the entry into force of these rules.
The announcement shows that the specific adjustment content is as follows: adjustments are made to the product categories for registration marketing activities; adjustments are made to the charging rates for some categories.
In addition, during the adjustment period from March 1 to March 31, the Suning.com transaction service fee rate range is 1%-3%.
The adjustment of the rule will be announced on February 22, 2021 and will take effect on March 1, 2021. (E-commerce News)
3. Mogujie will release its third quarter performance report for fiscal year 2021 on February 25
On February 23, Mogujie announced that the company will release its third-quarter performance report for the 2021 fiscal year before the U.S. stock market trading on February 25, 2021. After the results are released, the Mogujie management team will hold an earnings conference call at 6:30 a.m. US time on February 25 and answer questions from analysts. (E-commerce News)
4. Network Connection: The amount of online payment transactions during the Spring Festival reached 4.98 trillion yuan
Data released by Netcom recently showed that during the 2021 Spring Festival holiday (New Year's Eve to the sixth day of the first lunar month), the Netcom platform handled a total of 7.937 billion cross-institutional online payment transactions of capital, with a total amount of 4.98 trillion yuan, with an average daily year-on-year increase of 66.61% and 84.07% respectively. Among them, the number of transactions on New Year's Eve on the Lunar New Year's Eve was the highest, with more than 1.651 billion transactions in a single day, an increase of 45.10% over last year. On New Year's Eve, the peak transaction processing of the Internet-connected platform exceeded 67,400 transactions per second, and the system success rate was 100%. (Economic Reference News)
Cross-border newsletter
5. Anhui's cross-border e-commerce transaction volume increased by more than 30% annually
Data shows that in 2020, Anhui achieved a cross-border e-commerce transaction volume of 14 billion yuan, an increase of more than 1 times. In addition, since the 13th Five-Year Plan, the annual average annual increase in cross-border e-commerce transaction volume in Anhui Province has exceeded 30%. (Cross-border knowledge)
6. AliExpress Announcement: Notice on the Resumption of the Bidding of the "Ten-Day Cross-border Delivery" Plan
On February 23, AliExpress issued an announcement stating that the Spring Festival holiday has ended. In order to provide consumers with better logistics services, the "cross-border ten-day delivery" plan will gradually restore the transmission of the registered product "10-Day Delivery" logo on the consumer side of Spain, France, the Netherlands and Belgium from February 23, 2021 (US and Western time).
At the same time, for transaction orders that meet the requirements of the "cross-border ten-day delivery" plan with the seller registered in China and shipped from China, the 72h Internet access rate assessment will be resumed from 0:00:00 on February 21, 2021, Beijing time. Please pay attention to the delivery speed of the order. (Hugo)
7. Amazon Europe Station will increase the maximum size and weight standards of FBA products
Amazon recently issued an announcement announcing that it will increase the maximum size and weight standards of FBA products in European stations, and the new policy will take effect on April 1, 2021. Starting from April 1, 2021, we will increase the maximum size and weight standards of FBA products at Amazon's UK, Germany, France, Italy and Spain sites. This will allow sellers to use FBA to complete single-box orders for domestic customers with product sizes >175 cm, weight >31.5 kg, and width >360 cm. (Cross-border knowledge)
8. Amazon Japan website launches the "nearest area delivery" function
On February 23, Amazon Japan Station recently issued an announcement announcing that platform sellers can set faster "same-region express delivery time" for buyers whose warehouses are in the same area, that is, choose "nearest area delivery". Specifically, selecting "Same-zone Express Transportation Time" can shorten the transportation time of domestic standard delivery orders. The delivery speed is faster than that of domestic delivery in the nearby areas. (E-commerce News)
Internet news
9. Baidu Map Spring Festival travel data: National return peak appears on the sixth day of the first lunar month
According to February 23, in order to help relevant government departments carry out epidemic prevention work for the 2021 Spring Festival, Baidu Map updated and launched platforms such as "Migration Big Data Platform", "Travel Dashboard", and "Congestion Ranking of Major Cities in China" on the eve of this year's Spring Festival, and made data interpretations on the population migration, highway congestion, and public travel in the country and all over the country during the Spring Festival travel rush. According to the migration big data recently released by Baidu Map, compared with 2020, the resumption of work after the holiday in 2021 was much earlier, and the national return peak occurred on the last day of the Spring Festival holiday, the sixth day of the first lunar month. Affected by this, the national migration index reached a peak of 457.676 on that day, but it was still only about 63% of the same period in 2019. (E-commerce News)
10. Another senior Amazon executive announced his resignation, which may pave the way for CEO succession plan
Amazon's senior vice president Jeff Blackburn announced in an internal email that he left Amazon on Tuesday after 22 years in office. Blackburn was responsible for Amazon's mergers and acquisitions, advertising, and TV studios. He has been on vacation since 2020. This summer, Amazon AWS CEO Andy Garcy will replace Jeff Bezos as Amazon CEO, and he is expected to re-crush Amazon's executive team. Blackburn's departure paved the way for Garcy's succession. (Sina Technology)
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