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Mobile e-commerce operation training course

2020-03-23

  A few points above the mobile e-commerce operation training class are that today's online sharing, popular products can be disassembled and replaced, but the entire process of disassembly is indeed extremely complicated. Merchants must be cautious during the exchange period, so that they will not easily harm the development trend of explosive products. The future production method must be orders before production, which is production on demand. In the future, we will know who our consumers are before every product is produced, so that there will be no inventory in the future.

Mobile e-commerce operation training course

  Shanghai Xuanming Network Technology Co., Ltd. is a company specializing in the operation of e-commerce circles, focusing on e-commerce connections, information, communication, resource integration, etc.

  Owned by

  Laogao’s e-commerce circle - 7 million fans, Weibo e-commerce self-media big V;

  Laogao E-commerce Club is one of the well-known e-commerce circles;

  Jinguan Club, high-end e-commerce network circle;

  Laogao e-commerce tour group-only tour group exclusive to e-commerce people;

  Laogao E-commerce Classroom-one of small and medium-sized e-commerce practical learning online classroom mind.

  By 2015, more than 3,000 members with annual sales of more than 10 million have achieved growth and breakthroughs, including: Sunshine Group, Hasen Shoes, Hot Wind, Fuyanjie, Okamoto, Mulinsen Men's Shoes, Luzhou Laojiao, Qianxiancao, Shuangliren, Marie Daijia, Nature Mattress, Woodpecker Men's Shoes, Opp Lighting, etc.

  The vision of the name: a well-known e-commerce circle

  The values ​​of proclaimed: integrity, integrity, simplicity and efficiency, pioneering and innovative, united and collaborative

  Taobao customer service encounters all kinds of buyers every day, and each buyer is different. If you want to improve conversion, you must improve service quality, serve buyers in a targeted manner, and solve their doubts. So what should a good Taobao customer service do? The editor of Laogao E-commerce will tell you this.

Mobile e-commerce operation training course

  After the order is processed and the order is generated, Taobao customer service must confirm with the buyer whether the receipt information is correct. If there is any error or the buyer wants to modify the delivery address, the customer service will modify it and then send it again for verification. You can also tell the buyer what logistics you are using and let them choose, because some buyers may have a bad impression of some logistics companies and forget to consult, which leads to the buyer having a bad impression of the store after delivery. If a traffic flows into the store and the customer service does not respond to the consumer's problems as soon as possible, it will easily lead to loss. No one is willing to hold his phone and wait. Once the consumer closes the chat window, the chance of returning to the store again will be relatively small.

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