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Hefei e-commerce training

2020-03-23

  In Hefei e-commerce training, many times when customer service talks with customers, they may deviate from their own topics and completely forget what their purpose is. If you forget, then you can flip the chat history forward and see what your real purpose is. Also, the customer service should not be in a passive state all the time. Don’t be asked by the customer during the entire conversation. The customer may leave after asking. Customer service should take the initiative to make customers follow your wishes, thereby increasing Taobao traffic. Long-term large promotional discounts will create an external stimulus for consumers, that is, they will regard "picking up cheap" as the reason for their purchases. This external stimulus will cause dependence. Once the price returns to normal, they will lose the purchase of consumers and even love the brand.

Hefei e-commerce training

  Shanghai Xuanming Network Technology Co., Ltd. is a company specializing in the operation of e-commerce circles, focusing on e-commerce connections, information, communication, resource integration, etc.

  Owned by

  Laogao’s e-commerce circle - 7 million fans, Weibo e-commerce self-media big V;

  Laogao E-commerce Club is one of the well-known e-commerce circles;

  Jinguan Club, high-end e-commerce network circle;

  Laogao e-commerce tour group-only tour group exclusive to e-commerce people;

  Laogao E-commerce Classroom-one of small and medium-sized e-commerce practical learning online classroom mind.

  By 2015, more than 3,000 members with annual sales of more than 10 million have achieved growth and breakthroughs, including: Sunshine Group, Hasen Shoes, Hot Wind, Fuyanjie, Okamoto, Mulinsen Men's Shoes, Luzhou Laojiao, Qianxiancao, Shuangliren, Marie Daijia, Nature Mattress, Woodpecker Men's Shoes, Opp Lighting, etc.

  The vision of the name: a well-known e-commerce circle

  The values ​​of proclaimed: integrity, integrity, simplicity and efficiency, pioneering and innovative, united and collaborative

  Besides, Douyin itself has also seen the value of commercial monetization and has continuously optimized its on-site functions. In May this year, Douyin launched a major new feature "Product Search". Obtaining product information links through mini programs, users no longer need to jump out of other e-commerce shopping platforms to search for products, making users more direct paths to find products.

Hefei e-commerce training

  Detail page layout. Different products have different typesetting methods. For example, when it comes to clothing typesetting, we must consider promotional information, poster pictures, trend analysis, designer message, product information, product introduction (selling points, characteristics), fabric analysis, color display, model display, detail display, after-sales processing and other sectors, and the connection between sectors must be precise. Generally speaking, it is also typed according to people's reading habits. Taobao operation reception consulting reception consulting buyers have a lot of knowledge. For the first inquiry of buyers, Taobao customer service’s greeting time should not exceed 6 seconds. Each subsequent reply should not allow the buyer to wait too long. You can answer in batches, which requires the customer service to type quickly and ensure quality. If you encounter a lot of people, you should first make simple replies and then solve them one by one. When encountering difficult situations, you should know how to change the topic.

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