The advantages of e-commerce operation training promote transactions. Some buyers do not pay in time after placing an order. At this time, Taobao customer service can ask the buyer whether he has encountered any problems through Wangwang, and then tell the buyer in detail what the advantages of the baby is. If it is because of price, then Taobao customer service can sincerely tell customers that this is real-price sales, and combine the baby's advantages, quality and after-sales service to explain where the value for money is. If it is a product that does not have free shipping, try to give buyers more discounts or small gifts. The future production method must be orders before production, which is production on demand. In the future, we will know who our consumers are before every product is produced, so that there will be no inventory in the future.
Shanghai Xuanming Network Technology Co., Ltd. is a company specializing in the operation of e-commerce circles, focusing on e-commerce connections, information, communication, resource integration, etc.
Owned by
Laogao’s e-commerce circle - 7 million fans, Weibo e-commerce self-media big V;
Laogao E-commerce Club is one of the well-known e-commerce circles;
Jinguan Club, high-end e-commerce network circle;
Laogao e-commerce tour group-only tour group exclusive to e-commerce people;
Laogao E-commerce Classroom-one of small and medium-sized e-commerce practical learning online classroom mind.
By 2015, more than 3,000 members with annual sales of more than 10 million have achieved growth and breakthroughs, including: Sunshine Group, Hasen Shoes, Hot Wind, Fuyanjie, Okamoto, Mulinsen Men's Shoes, Luzhou Laojiao, Qianxiancao, Shuangliren, Marie Daijia, Nature Mattress, Woodpecker Men's Shoes, Opp Lighting, etc.
The vision of the name: a well-known e-commerce circle
The values of proclaimed: integrity, integrity, simplicity and efficiency, pioneering and innovative, united and collaborative
Solve buyers’ doubts. Because they cannot access the product, most sellers will have certain doubts about their babies. At this time, they will choose to consult Taobao customer service and solve their concerns through communication. If it is a new store, you must clearly tell the buyer that you attach great importance to credibility, so the baby is very guaranteed, but if there is really a problem, you will also provide free returns and exchanges.
When Taobao operation says hello, when it comes to Taobao customer service now, the customer usually has questions first, and the dialog box will pop up. When receiving customer information, the customer service must first respond quickly and not let the customer wait too long. Therefore, this requires the customer service to type very fast and have good reaction. This also includes introducing yourself. With a smile on your face when introducing yourself, it will give the customer a better feeling. After all, there is no expression in online conversations, which means you can feel the other person's mood through some details. With the development of 5G and video media, future businesses will become more and more open/real-time/transparent. Everything becomes visual, intuitive, tracked, and both the product and the people must have enough courage to face your consumers. In the future business, people's credit will be greater than the brand's credit. Behind this is the complete change in business logic: traditional business is centered on goods, and future business is centered on people.
EN
CN
