Where can I learn e-commerce training products in Guangzhou? We all know that doing e-commerce is to sell goods and sell goods to consumers. Customer service plays the role of a salesperson. If the customer service cannot answer or acts hesitant when consulting product questions, I believe that as a consumer, you will also question the professionalism of the salesperson. This can easily cause consumers to distrust customer service and products, and then placing an order is more difficult. The editor suggests that when the store trains customer service, it can create a product manual. The function of the product manual can help Taobao customer service quickly become familiar with the product.

Shanghai Xuanming Network Technology Co., Ltd. is a company specializing in the operation of e-commerce circles, focusing on e-commerce connections, information, communication, resource integration, etc.
Owned by
Laogao’s e-commerce circle - 7 million fans, Weibo e-commerce self-media big V;
Laogao E-commerce Club is one of the well-known e-commerce circles;
Jinguan Club, high-end e-commerce network circle;
Laogao e-commerce tour group-only tour group exclusive to e-commerce people;
Laogao E-commerce Classroom-one of small and medium-sized e-commerce practical learning online classroom mind.
By 2015, more than 3,000 members with annual sales of more than 10 million have achieved growth and breakthroughs, including: Sunshine Group, Hasen Shoes, Hot Wind, Fuyanjie, Okamoto, Mulinsen Men's Shoes, Luzhou Laojiao, Qianxiancao, Shuangliren, Marie Daijia, Nature Mattress, Woodpecker Men's Shoes, Opp Lighting, etc.
The vision of the proclaimed name: the largest e-commerce circle in the country
The values of proclaimed: integrity, integrity, simplicity and efficiency, pioneering and innovative, united and collaborative
Answering questions is the second step. Here, Taobao customer service can judge the customer's real problem through the customer's habitual tone of typing. If you want to find a lower price, then you will guarantee the quality of your company's products. The price you set is the best discount, and there is really no way to make adjustments. These people may have bargained for less price, but may have become a habit. Of course, if you are a customer who is particularly concerned about the price, you can inform the store if it has a purchase of the price.

You should know that customer service responds to customer service, which is the response of the person, and customers are more willing to communicate with the customer service. Why? Because the customer service has emotions, the words are not as dull as automatic reply. If everything is solved by machine reply, then the Taobao customer service position may not exist. It is precisely because customer service is a person who knows better how to use emotional issues, care for problems, and treat customers as friends, so that customers can complete transactions faster.