November 1st E-commerce Morning News

　　#Laogao E-commerce Newsletter# [November 1 E-commerce Morning News Brief] Alibaba Chief Customer Officer Wu Minzhi: In the future, a large number of corporate CCOs will come from Alibaba; Tmall Double 11 fully attacked the sinking market, and Juhuasuan created 1,000 customized brands; Double 11 hottest opening: Suning's order volume increased by 122% in one hour; Sitong Yida promised the first time limit for Double 11: 72 hours in the Yangtze River Delta, overtime compensation...

　　E-commerce newsletter

　　1. Alibaba Chief Customer Officer Wu Minzhi: In the future, a large number of corporate CCOs will come from Alibaba

　　On November 1, Alibaba partner and chief customer officer (CCO) Wu Minzhi said in an interview with reporters that CCO is a market-oriented approach to promote the direction of service empowerment. Globally, Alibaba may be the only or very few company with a full-time CCO team. Wu Minzhi said that Alibaba's CCO system has more than 1,000 technology, products, operations, and data analysis waiters. Alibaba's best artificial intelligence experts, nearly half of them are serving the team. In the future, a large number of corporate CCOs will come from Alibaba. It is understood that CCO is the Alibaba Customer Experience Improvement Center established in 2003 and was upgraded to the Alibaba Group Customer Experience Business Group in 2014. In 2017, Alibaba announced a number of organizational structure adjustments. Wu Minzhi rotated from the original head of the B2B business to become the chief customer officer of Alibaba Group. This position is both CCO and the abbreviation of the customer experience business group. (Pengpai News)

　　2. Tmall Double 11 has fully launched a sinking market, and Juhuasuan has created 1,000 customized models of brands

　　Juhuasuan announced this year's All in Double 11 "Three Arrows Plan": jointly customize 1,000 popular products with 1,000 brands, and bring ultimate cost-effective shopping experience to consumers in the sinking market by empowering the supply side; tens of millions of popular products will impact 100 million groups, 1,000 100,000 groups, and 100 million pieces of single pits, gather consumer purchasing power and impact new sales records for merchants; join forces with 2,000 industrial belts, 1,000 agricultural bases, 5,000 digital factories, and 50,000 special production lines to bring good goods from the source of direct delivery to consumers across the country. (Tianxia Online Business)

　　3. The hottest opening of Double Eleven: Suning's order volume increased by 122% in one hour

　　On November 1, Suning.com President Hou Enlong updated his WeChat headlines and announced the one-hour battle report of the "Double Eleven National Carnival". Data shows that this year's Double Eleven has exceeded 1 billion at 1:30, and the overall order volume in one hour has increased by 122% year-on-year. After acquiring Wanda Department Store and Carrefour China, Suning's department stores and fast-moving consumer goods categories performed well. Suning Supermarket's order volume increased by 208% year-on-year. Moutai, Wuliangye and Fenjiu ranked among the top three self-operated liquor sales in Wukong's ranking. Suning Department Store's 1-hour order volume increased by 422% year-on-year, with down jackets, home clothes, watches, jeans and Martin boots being the hottest. (E-commerce News)

　　4. Sitong Yida promised the first time limit for Double 11: 72 hours in the Yangtze River Delta, overtime compensation

　　Major Chinese express delivery companies such as Santong Yida and Best announced that they will upgrade the peak season express delivery speed in the Yangtze River Delta economic circle with Cainiao, promising that from 0:00 on November 11, the Double 11 peak season express delivery from "26 cities in the Yangtze River Delta" will be delivered within 72 hours once the collection begins, otherwise consumers will be compensated according to the rules. This is the first time that a express delivery company has made a public commitment to the delivery efficiency during the peak season of Double 11. (Sina Technology)

　　5. Taojiji announced the progress of financing and has signed an investment intention with the investors.

　　On October 31, Taojiji issued an official statement to inform the restructuring and merger process mentioned many times. Taojiji said that it had received a written TS from the capital party on October 28 and signed a letter of investment intention. However, the statement did not disclose any relevant information about the amount of funds and the investors. In addition, Taojiji said that the supplier creditors have completed a 51% debt restructuring agreement, and it is estimated that 7,000 merchants have reached a preliminary settlement with Taojiji on the owed payment. (36kr)

　　Internet news

　　6. WeChat launches "nearby promotion" marketing solution to meet the small-scale long-term promotion needs of small merchants

　　According to October 31, in order to solve the above marketing problems of small and medium-sized merchants, WeChat Advertising has upgraded its local advertising product capabilities and launched a "nearby promotion" marketing solution for small and long-term promotion needs of small merchants. This solution can help small and medium-sized merchants place advertisements on WeChat Moments by issuing discounts, meeting the marketing demands of small and medium-sized merchants with small budgets, low cost, simple operations, and continuous traffic to the store. (E-commerce News)

　　7. Tmall upgrades the "blind path" on the platform, and 300,000 visually impaired users can participate in the Double 11 platform interactive game

　　It was learned that this year, Tmall Double 11, Alibaba Security, together with the new retail technology team and Taobao Accessible Laboratory, upgraded the platform's "blind path". 300,000 visually impaired users can not only shop without worries, but also participate in platform interactive games for the first time, forming teams to build buildings and pay dividends. (36kr)

　　8. JD Digital: JD Blockchain Anti-Counterfeiting Traceability Platform has accumulated more than 1.3 billion data on the chain

　　On October 31, JD Digital disclosed the latest application data of the blockchain anti-counterfeiting traceability platform. Up to now, JD.com’s blockchain anti-counterfeiting traceability platform has accumulated more than 1.3 billion data on the chain, and has carried out traceability cooperation with more than 700 brand manufacturers, with a total of more than 60,000 SKUs in, and more than 6 million after-sales user visits and inquiries. This application mainly provides enterprises with the full process traceability of product circulation data, realizing anti-counterfeiting, quality traceability, and recall and responsibility definition when major security issues arise. (E-commerce News)

　　9. TikTok responds to the exchange of domestic and international leaders: normal personnel changes

　　According to "LatePost", there has been a change in the international and domestic leaders of TikTok. Zhang Nan is responsible for TikTok, and Zhu Jun is responsible for TikTok, an international product of TikTok, and directly reports to Zhang Yiming. In response, ByteDance responded: Normal personnel changes based on business needs. (Sina Technology)

　　Cross-border newsletter

　　10. Cultivate cross-border e-commerce professionals and Amazon Youth Programme has begun to come into effect

　　On October 31, Amazon China announced today that the "Amazon Global Store Opening 101 Times Youth Program" has made substantial progress in 2019. Since its launch in October 2018, more than 1,500 students have participated in the "Amazon Global Store Opening 101 Times Youth Program". (E-commerce News)

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