#Laogao E-commerce Newsletter# [E-commerce Evening News on March 15] Tmall launched "credit purchase" for users with Sesame scores of 650 or above; JD.com first released the "Qualification Standard for Pin Shopping Stores and Household Electrical Appliances Category"; the first unmanned smart milk tea shop landed in Shanghai; more than 70% of consumers participating in online shopping evaluations encountered default praise; eBay reminds: Violating overseas warehouse accounts will face heavy fines from now on...
E-commerce newsletter
1. Tmall launches "credit purchase" for users with Sesame scores of 650 or above
Tmall and Sesame Credit announced that it will open "credit purchase" to the entire industry. Users with Sesame points of 650 or above can try it for 7 days first and pay after they are satisfied. At present, credit purchase has covered nearly 50,000 items in Tmall, including mobile phones, 3c digital products, home appliances, musical instruments, clothing, automobiles, home furnishings, beauty and fast-moving consumer goods and other main categories. (Europe)
2. The first unmanned smart milk tea shop is located in Shanghai
On March 15, Alibaba's local life platform, together with the tea drink brand Happy Lemon, launched its first unmanned smart milk tea store in Shanghai and launched the first tea making robot. Customers only need to take out their mobile phones and scan the QR code to order food using the Word of Mouth APP. They can choose the taste, ice degree and sugar degree of milk tea by themselves. After completing the payment, the tea making robot begins to mix the milk tea and then put the milk tea in the food pickup cabinet. There is no need for manual participation in the entire process. The tea making robot not only helps Happy Lemon solve the recruitment problems, but also improves service efficiency. (E-commerce News)
3. JD.com first launches "Qualification Standards for Pin Shopping Stores and Household Electrical Appliances Category"
JD Open Platform released the "Qualification Standard for Purchasing Stores and Household Electrical Appliances Category" for the first time, which will officially come into effect on March 19. The standard content is divided based on basic qualifications, brand qualifications and industry-related qualifications, and explains the requirements for various qualifications of the enterprise. (Yibang Power)
4. State Administration for Market Regulation: Online shopping complaints increased by 126% year-on-year in 2018
The State Administration for Market Regulation released the latest data showing that in 2018, the national market supervision departments received a total of 3.7256 million consumer complaints and 606,900 reports, recovering a total of 3.117 billion yuan in economic losses for consumers. Among them, online shopping complaints have grown rapidly. The national market supervision departments have received a total of 1.682 million online shopping complaints, an increase of 126.2% year-on-year. The complaints are mainly: false advertising, counterfeit and shoddy, unqualified quality, and operators' refusal to fulfill the contract agreements. (CCTV)
5. More than 70% of consumers who participate in online shopping evaluations have received default praise
On March 15, the China Consumers Association released the "Credit Consumption and Consumer Cognition Survey Report", showing that 72.4% of respondents encountered "default praise" by platforms or merchants, 35.6% of people had encountered merchants who had actively contacted and asked for the withdrawal or modification of reviews, and 34.2% of people's comments would be hidden or deleted; the respondents' dissatisfaction rate with health products reached 28.6%; 50.7% of respondents believed that "included on the credit blacklist" could effectively punish operators for serious breach of trust. (E-commerce News)
Internet news
6. JD.com announced that Zhang Chen will step down as CTO and will serve as the group consultant
JD Group announced today that Zhang Chen needs to live overseas for a long time due to family reasons, and will serve as the group consultant from June 30, 2019. He will step down as CTO of JD Group. JD.com will announce relevant succession plans in the future. JD.com said it will continue to expand its technological leaders and further strengthen its R&D capabilities. Zhang Chen said: "Due to personal and family planning considerations, I am sorry that I cannot continue to work full-time in China, but I am still very happy to continue to support the development of JD.com as a consultant of the group." (36Kr)
7. Apple India re-taking the high-end route: Cut off the cheapest iPhone and no longer consider small stores
Apple has begun notifying local retail partners that it wants to exit any stores that sell less than 35 iPhones per month. The company is no longer interested in small stores less than 350-400 square feet. According to foreign media reports, Apple assembly partner Wistron has recently been approved to build a new iPhone factory in India. This will allow Apple to circumvent the high tariffs currently imposed on imported products by India. But Apple is not ready to make it easier for Indian consumers to buy iPhones, it seems to be doing the opposite. (Tencent Technology)
8. Baidu launches executive retirement plan, CEO Zhang Yaqin will retire in October
Baidu announced a new talent echelon construction plan today. The company will accelerate the process of rejuvenating cadres and select more young people born in the 1980s and 1990s to enter the management level. At the same time, Baidu has officially launched an executive retirement plan. Baidu President Dr. Zhang Yaqin is the first executive to apply to join the retirement plan. He will retire from Baidu in October this year. (36Kr)
Cross-border newsletter
9. FedEx acquires Flying Cargo International Express Business
Recently, FedEx signed an agreement with Flying Cargo Group to acquire its international express business. At present, the acquisition amount has not been disclosed.
The acquisition plan is expected to be completed in the first half of 2019 and is subject to regulatory approval. Upon completion of the transaction, the existing license agreement between FedEx and Flying Cargo Group will be terminated. FedEx's TNT subsidiary in Israel and Flying Cargo Group's international express business in Israel will continue to operate independently before obtaining regulatory approval and completing the transaction.
It is reported that the two companies have been working together in 1990 for nearly 30 years. After the acquisition is completed, FedEx will have its own international express business in Israel. Previously, FedEx has operated daily flights to Israel and provides a variety of international express services through Flying Cargo, including the US next-day delivery service, the European next-day delivery service and the Oriental Express service. (Europe)
10. eBay reminds: Violating overseas warehouse accounts will face heavy fines from now on
On March 15, cross-border e-commerce platform eBay issued an announcement that "violating overseas warehouse accounts will face serious penalties from now on."
据了解，该公告显示：如卖家并未实际使用英国海外仓派送物品，则务必如实修改物品所在地，自中国大陆地区发出的物流方案需符合SpeedPAK物流管理方案政策的要求；而如果卖家确实使用英国海外仓，请确保物品在要求的承诺时效（即从付款开始5个工作日）內送达。（亿邦动力）
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