#Laogao E-commerce Newsletter# [E-commerce Morning News on August 13] The malicious negative reviewer was sued in court, and Alibaba claimed 1 yuan; JD.com's self-operated company has now opened the "return and refund" channel for Feixun products; Juran Home joins hands with Alibaba to enter new retail, and the first Hema store is located in Shunyi; Xiaohongshu says that the community does not make money, but the order brushers have found "gold"; Dong Mingzhu: It will invest heavily in chip research and development in the next few years...

E-commerce newsletter:
1. The malicious negative reviewer was sued in court, and Alibaba claimed 1 yuan
In order to make some money on part-time jobs, Jiangxi civil servant Qiu Moumou acted as an online bad reviewer on Taobao. She was just sentenced to probation by the court for extortion some time ago, but unexpectedly she received another summons recently. This time the plaintiff is Alibaba, who believes that the behavior of these malicious bad reviewers has misled consumers and destroyed the e-commerce business environment. The amount of the claim is very small, 1 yuan, but I requested to apologize to the merchants on the Taobao homepage. At present, Jiangsu Haimen Court has officially accepted the case. (Ning Zexi)
2. JD.com's self-operated company has now opened the "return and refund" channel for Feixun products
JD.com's self-operated products have now opened a return and refund channel for products that have not been redeemed for K codes. After the user initiates an application, JD.com will give a calculated refund amount based on the actual situation and issue a follow-up notice. It is understood that JD.com's policy is aimed at products that have not been redeemed by JD.com's self-operated and K-codes. At the same time, it is necessary to place an account to initiate a request and complete the mailing and return of the products. (IT Home)
3. PayPal is very determined to apply for a payment license in China, and "communication has not been interrupted."
Bloomberg reported on August 12 that recently, Lu Liuliu, general manager of PayPal's merchant business department in China, said in an interview that PayPal actively discussed applying for a payment license four years ago, and the communication has not been interrupted. "But applying for a license is still a relatively complicated thing for a foreign-funded company. Whether it is PayPal's headquarters or PayPal China, we have always been very concerned about this matter, and we have great determination." (Bloomberg)
4. Xiaohongshu says that the community does not make money, but the order brushers have found "gold"
On Xiaohongshu, consumer experiences from customers have gathered into a huge reputation database, which can also be used as a reference for the development of e-commerce. In recent years, Xiaohongshu has attracted a lot of traffic with community content and blogger notes. For bloggers who have fans’ traffic, it is not difficult to make money by posting notes. However, the data on the number of fans and likes of these internet celebrity bloggers that assess their influence are now a fake industry chain. (Yicai.com)
5. JuRan Home joins hands with Alibaba to enter new retail, and its first Hema store is launched in Shunyi
On the morning of August 11, Hema Fresh officially opened its first store in Juran Home, Hema Fresh Shunyi Store. Wang Ning, president of JuRan Home, said that this is an important step for JuRan Home to transform into new retail, and will work with Alibaba to continue to deeply integrate smart stores, smart logistics, finance and payments in the future.
It is understood that this cooperation means the official implementation of the cross-border integration of JuRan Home and Hema Fresh, and it is also an important exploration of JuRan Home in new retail. This move will help JuRan Home transform into the direction of "big consumption". (Titanium Media)
Internet information:
6. Huawei: 5G patents will comply with the FRAND principle and not extort industry and society
Previously, news leaked that mobile phone manufacturers must pay a 4% patent fee for each mobile phone if they want to use Huawei's 5G patent.
In this regard, Huawei denied it, saying that it had never announced a charging plan. At the same time, Huawei stated that "any single right holder charges at 4% is too high and unreasonable." (Sina Technology)
7. Dong Mingzhu: In the next few years, we will invest heavily in chip research and development
According to news on August 13, Dong Mingzhu, chairman of Gree Electric Appliances, recently said that companies cannot simply consider how much money can they make in this project? We must consider whether this innovation can make the company sustainable development, which is beneficial to the country. So, we need to make chips. I can’t see how much money I can make money in any year, but I will solve a security problem. If the sky falls, I will provide for myself. Otherwise, if others don’t have a chip for you, no matter how well the air conditioner is, it will be useless. (E-commerce News)
8. Tencent expects profits to increase by 14.8-26.8% in the first half of the year. Although the stock has fallen, overseas investment banks are still optimistic.
According to August 13, Tencent Holdings will announce its first half financial report on August 15. According to data from Asdaq Finance Network, Tencent's net profit under non-general accounting standards in the first half of the year was between RMB 35.1-38.8 billion, an increase of 14.8%-26.8% year-on-year. Tencent's stock price fell by 8.67% this year. Mainland funds withdrew HK$25.3 billion, but major overseas investment banks such as Goldman Sachs and UBS still gave buy ratings. (E-commerce News)
9. Two more film and television associations have successively proposed to curb sky-high pay, and the People's Daily expressed support on Weibo
On August 12, the Capital Radio and Television Program Production Association and the Hengdian Film and Television Industry Association successively issued proposals, calling on the entire industry to jointly curb sky-high pay, "yin and yang contracts" and prevent tax evasion. On the 11th, the three major video websites, together with six major film and television production companies including Noon Sunshine, also issued similar statements. That night, People's Daily posted on Weibo that the purpose of curbing sky-high pay is to increase the upper limit of acting skills. (Daily Economic News)
Cross-border e-commerce
10. Walmart: Will launch a new plan for in-store returns
Recently, Walmart sent a memo to its market sellers informing them that the platform will improve its return plans in its third-party markets.
Walmart is launching some new plans to make it more market-oriented. For example, customers will receive more information about the seller’s return policy before making online purchases through Walmart, and if they want to return the product, they can print shipping labels directly from their walmart.com account. The Walmart customer service team will also help customers return products based on relevant sellers' requirements.
These new changes will also bring sellers a simpler and better managed approach, including configuring replenishment charges, shipping carriers, return windows and flexibility in shipping.
Walmart will also offer sellers the option to use a return shipping service, which has some discounts on shipping charges. (E-commerce News)
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