You must know these 20 questions about opening a JD store in 2018

　　When you enter a new e-commerce platform, it will become many difficulties without anyone guiding you. If you want to open a store in JD.com in 2018, you should know the common questions about entering. Here is a summary of the questions, which will definitely benefit you.

　　1. Is there a time limit for entering the exam?

　　There is no time limit for the entry exam, but it is recommended that you complete the entry exam as soon as possible so that the store will be opened successfully.

　　2. There is already a store, can you open another one?

　　If you already have a store or are moving in, you cannot continue to open a store through the entry port. You can apply for opening a store directly in the backend of the merchant.

　　3. How many JD stores can a company open?

　　A company with the same entity opens a store:

　　Flagship store; limited to one.

　　Specialty stores and specialty stores; no quantity restrictions, but the same brand and products operated in the same category between the stores shall not be repeated.

　　4. How to provide a complete and effective brand authorization chain?

　　1. Brand authorization must provide a complete and valid authorization chain, from the start of the trademark registrant to the authorization of your company (all authorizations must be within the validity period);

　　2. In addition to the official seal of the authorization document submitted, the official seal (red seal) of the company must also be stamped;

　　3. In the chain of rights, each authorized company or individual must have the right to re-authorize, and the authorization period shall not exceed the trademark use period obtained by themselves.

　　5. How to bind JD Wallet if you settle in multiple stores in the same company?

　　The company has multiple stores that are located in the same company and are bound by the same JD wallet. The first store to enter the store requires binding operation, and other store systems need to bind the same JD wallet as the first store, and other JD wallets are not supported.

　　6. The trademark holder is the legal representative of the company. Where can I fill in the holder’s ID number?

　　The holder's ID number is filled in after the person's name, and the person's name and ID number are separated by a semicolon in English.

　　7. On the page where the wallet is bound, do I have no wallet information for me to choose?

　　There may be two reasons:

　　1) JD Wallet is still in real-name authentication. After the real-name authentication is passed, you can query and operate the binding here. Query the progress link of real-name authentication:

　　2) Your company has not registered a JD wallet yet. Please click "Register Wallet" on the page. After registering and real-name authentication is passed, you can operate the binding.

　　8. I have opened a store on JD.com. Can I use the merchant’s entry system to open a new store?

　　If the merchant has already passed the store on JD.com or is in the process of entering the store, the merchant's entry system cannot be used. You can apply to open a new store through the merchant's backend.

　　Path: Log in to the merchant backend - My store - Shop management - Function settings

　　9. How long does it take to join JD.com?

　　After you have submitted the information, the preliminary review will take 1-7 working days, reply, 1-15 working days, complete, and the process will take about one month. Please wait patiently!

　　10. How to check the progress of entry?

　　Regarding the qualification information submitted by the merchant, our company will conduct a preliminary review within 7 working days. Merchants can log in to the merchant’s backend "Online Transaction System" at any time to check the settlement progress. Log in link: https://zhaoshang.jd.com

　　If you have any questions, you can send a screenshot of your company's name, business category and current operating steps to popzizhi@jd.com email so that relevant personnel of our company can inquire and reply.

　　11. Do there be invoices or other vouchers for platform deposit and platform usage fees?

　　The platform usage fee can be applied for invoices in the background (applicable in merchant backend-settlement management-invoice management). Since the deposit will be refunded later, it is impossible to apply for invoices.

　　12. How to reopen a store after closing it? How long after quitting JD.com can you open a store again?

　　If you still want to enter the JD platform after closing the store, you can apply for re-entry in the system.

　　The following two points need to be paid attention to:

　　1. If you are cleared by JD.com for serious violations, qualification fraud, etc., you will be permanently restricted from entering. Your application for entry again will be rejected;

　　2. If the seller voluntarily withdraws once a year, he/she will be restricted within 6 months from the date of the last exit.

　　13. How to pay for entry?

　　After the registration application is successful, you can pay the fee directly in the background and follow the process.

　　14. What is warranty?

　　The warranty is similar to a deposit to ensure high-quality services to platform customers. The merchant will return the store after closing it.

　　Whether to issue an invoice for the warranty fee: Because the warranty fee will be returned when the store is closed and the cooperation is withdrawn, the invoice is generally not issued.

　　15. If you bind the same JD wallet to multiple stores of the same company, how to distinguish the settlement of payment?

　　Multiple stores in the same company need to bind the same JD Wallet, and each store has a corresponding settlement account in JD Wallet.

　　16. Do you have to pay a warranty twice when opening a second store? /How to pay the warranty fee if you open multiple stores?

　　New stores require deposits, and many stores need to pay deposits multiple times (the deposit is collected according to the store dimension). But if you are a store and have multiple categories to open, you will receive a deposit according to the higher category.

　　17. Are there any requirements for entering the JD wallet bound to the store?

　　The JD Wallet bound to the store must be consistent with the main body of the store, and the real-name authentication of the JD Wallet can be bound to the store in the store opening task.

　　18. For global shopping store brand authorization link proof, how many authorization documents are required in total. Are there any specific example references?

　　If the brand you operate is an agent, the agent will directly give you an authorization to join JD.com; if the middle involves an intermediary, then there are 2 authorization documents, and the maximum authorization shall not exceed 3 levels.

　　19. Requirements for brand qualification certificate for specialty stores "Other brands must provide brand trademark registration certificates and full-link brand sales authorization certificates within level 3, that is, starting from the brand party, complete brand authorization link certificates"

　　(1) Does the "brand trademark registration certificate" here refer to the brand trademark registration certificate of the specialty store or the trademark registration certificate of the brand of the agent?

　　(2) The brand authorization link proof, how many authorization documents are required in total, are there any specific example references?

　　A: (1) If the brand that operates is owned by the merchant, it is the brand trademark registration certificate of the specialty store; if the brand operates is an agent, the brand owner's trademark registration certificate must be provided;

　　(2) If the brand you operate is an agent, the agent will directly give you the authorization to join JD.com, which is an authorization document; if the intermediate involves an intermediary, it is 2 authorization documents, and the authorization shall not exceed level 3 at most.

　　20. Issues related to global brand qualifications

　　(1) 1. The question of whom is authorized to: We are an overseas franchise store of JD Global Shopping. The brand is another brand. The backend allows the submitted brand authorization to provide authorization to foreign companies when they settled in the JD platform, or to provide authorization to domestic companies?

　　(2) Is brand authorization necessary to be authorized to foreign entities/domestic companies, or can it be authorized to the store name?

　　(3) Does the brand trademark have to be R-mark? Does the brand trademark registration have to meet the needs of more than one year? I saw that the background writes that the private brand must be more than one year, so does other brands still have to meet the 1 year deadline?

　　(4) If the brand authorization is authorized to a domestic company, can we provide a proof of the relationship between a domestic company and a foreign company?

　　(5) Customs information, purchase contracts are provided to foreign entities? Or from a domestic company?

　　A: (1) 1. Please provide the authorization of the brand holder to join the JD platform company;

　　(2) It is recommended to authorize the company;

　　(3) The trademark must meet this requirement whether it is someone else's or owned by your company;

　　(4) Yes;

　　(5) Complete information from the purchaser to the company that settles in JD.com.